We don't know whether the most recent response to this request contains information or not – if you are Charlie Jones please sign in and let everyone know.

Amount of money received for non-emergency callouts

We're waiting for Charlie Jones to read recent responses and update the status.

Dear Bedfordshire and Luton Fire and Rescue Service,

I understand that you have started charging people for non-emergency callouts, for example people stuck in lifts or people who have locked themselves out.

How much money have you charged since starting this policy? Please can you provide a breakdown of what the calls were for?

Yours faithfully,
Charlie Jones

Jane Watts, Bedfordshire and Luton Fire and Rescue Service

Dear Mr Jones

Thank you for your enquiry. Please accept this email as acknowledgement of receipt of your request. A response will be sent in due course.

Kind regards

Freedom of Information Team
Bedfordshire Fire and Rescue Service

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Dear Jane Watts,

Please can you update me on the status of my request?

Yours sincerely,

Charlie Jones

Freedom of Information, Bedfordshire and Luton Fire and Rescue Service

Dear Mr Jones

Bedfordshire Fire and Rescue Authority has been charging for special services for many years. These include services where alternative options rather than the emergency services are available, such as locksmiths for lockouts or pump hire where a basement is flooded. The taxpayer should not be paying for the more personal requests such as these that are not emergencies. Charing for lift rescues is a more recent charge that has been introduced by the Service.

The amounts collected for these services since 2016 are:

Flooding related - £3,086
Lift rescue - £1,1821
Lock in/out - £1,640
Petroleum leak - £561
Minor charges - £907

Kind regards

Freedom of Information Team
Bedfordshire Fire and Rescue Service

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Dear Freedom of Information,

Thanks very much for this information - can you clarify this figure please:

Lift rescue - £1,1821

Should that be £11, 821 or is there an extra number in error?

Yours sincerely,

Charlie Jones

Freedom of Information, Bedfordshire and Luton Fire and Rescue Service

Apologies, there was a typing error - the figure is £1,821.

Kind regards

Freedom of Information Team
Bedfordshire Fire and Rescue Service

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