Amey automated announcements system.

Northern Trains Limited did not have the information requested.

Dear Northern Trains Limited,

Under the Freedom Of Information Act 2000 i am now requesting the following information below please.

Blackpool North railway station previously used the Amey automated announcements system and was the only station on the entire Northern Rail network to ever use the Amey automated announcements system. The rest of your stations used other systems. It was on the Amey system up until some time in the mid 2010s (i can not remember exactly when but perhaps it was until around 2014 or 2015 or 2016 or so or around then) and then you switched to the Atos Worldline system (voiced by Anne Jermy) only for a couple of years i think before switching again to the Ketech system (voiced by Celia Drummond) which is the current system used there and at most of your other stations. However in this request my questions are specifically about this old Amey system that was used there.

I would like to know the following please:

• Can i have a copy of the old contract document with Amey to provide the automated announcement (CIS) system at Blackpool North railway station.

• Can you also advise on the cost of the above Amey contract to provide the automated announcement (CIS) system at Blackpool North railway station.

• Can you advise the exactly when you installed the Amey system at Blackpool North and also exactly when you removed the Amey system at Blackpool North and replaced it with the Atos Worldline system and finally also exactly when you removed the Atos Worldline system at Blackpool North and replaced it with the current Ketech system. If you do not know exact dates then just the month and year is fine. Or just a rough date of around when these changes happened.

• Can i request the sound files from this old Amey system. I know that there has been other requests from various people including recently where announcements have been refused. However these ones that i am now requesting are old discontinued announcements that are not used anywhere else on the UK railway network any more. I know TFL released the files from their Amey system on London Overground too. So there should be no issue releasing them as i do not think that any of the exemptions should apply to old discontinued ones. These are all old discontinued ones.

• Also what was the name of the voiceover artist used for this old Amey system at Blackpool North please. I know the Atos Worldline one was Anne Jermy and the current Ketech one is Celia Drummond but i can not find anywhere online the name of the voiceover artist from this old Amey system. So if you know her name that would be appreciated too.

I would appreciate any of the above information that you can help me with and thank you for your help.

Yours faithfully,

Brian Davis

SMB - FOI, Northern Trains Limited

We are handling your request under the terms of the Freedom of Information Act 2000 (the Act). Under the terms of the Act you are entitled to a response within 20 working days of receipt. We therefore aim to provide a response no later than 05/12/22. If we cannot meet this deadline we will let you know the reason and also tell you when you can expect a response.

Yours sincerely,

Freedom of Information, Northern Trains Ltd

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SMB - FOI, Northern Trains Limited

1 Attachment

Please find attached our response to your request.

Regards

Steve

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