Dear London Ambulance Service NHS Trust,

How many times since January 2014 have you sent hazardous response teams to meet or attend passenger aircraft at London Heathrow airport.

Also how many times since January 2014 have you sent teams to meet passenger aircraft at London Heathrow airport that have reported fumes, smoke, odour or chemical smells onboard the aircraft.

Yours faithfully,

Charles Bass

FOI Admin, London Ambulance Service NHS Trust

Thank you for your request for information placed under the Freedom of
Information Act (2000). We will provide you with a substantive response in
due course. Freedom of Information Office London Ambulance Service NHS
Trust

Dear London Ambulance Service NHS Trust,

Can you pleaseadvise when you will respond to my request

Yours faithfully,

Charles Bass

FOI Admin, London Ambulance Service NHS Trust

Thank you for your request for information placed under the Freedom of
Information Act (2000). We will provide you with a substantive response in
due course. Freedom of Information Office London Ambulance Service NHS
Trust

FOI Admin, London Ambulance Service NHS Trust

Dear Charles

We are working on your request, and will respond as soon as we can.

Many thanks

Andrew

Andrew Latham
Information Governance Secondee

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Andrew Latham, London Ambulance Service NHS Trust

Dear Charles

Please see answers to your questions below, date ranging from January 2014 to December 2019:

How many times since January 2014 have you sent hazardous response teams to meet or attend passenger aircraft at London Heathrow airport. – 11 incidents where a HART vehicle attended.

Also how many times since January 2014 have you sent teams to meet passenger aircraft at London Heathrow airport that have reported fumes, smoke, odour or chemical smells on-board the aircraft. – 93 Incidents were attended by an LAS vehicle and ‘fumes’ or ‘smoke’ were mentioned in the call log.

Please be aware, the figures are based on a free-text search of the incident location and the call log within our systems; it therefore is possible that there may be other incidents beyond the answers above (for instance, if a call log mentioned a 'fire' or 'vapour' which had led to a smell, smoke or odour etc., this would not be captured in the above data).

Next steps

We hope the above information is helpful. However, if you are unhappy with our response, or the way in which your request has been handled, you may request an internal review.

Should you remain dissatisfied following an internal review, you would have the right to appeal to the Information Commissioner’s Office (ICO). However, I should point out that you would be expected to exhaust the Trust’s own internal review process before appealing to the ICO. The ICO’s contact details are:

Information Commissioner's Office
Wycliffe House,
Water Lane,
Wilmslow
Cheshire
SK9 5AF
www.ico.org.uk

Yours sincerely

Andrew Latham
Information Governance Secondee
[email address]

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