Ambulance staff training

Louise reecejones made this Freedom of Information request to North West Ambulance Service NHS Trust

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Louise reecejones

Dear North West Ambulance Service NHS Trust,

1. Could you please tell me how many trained paramedics are currently operating on Wirral, please also provide the figures for fully trained paramedics in the following
2010
2011
2012
2013
2014
2015
2016
2017

2. Please also provide figures for how many urgent life threatening responses on Wirral have been carried out by untrained ambulance technicians for the same years above in Q1.

3. Please provide figures for the amount of complaints received by NW ambulance relating to:
1. Response time
2. Untrained staff
For all the years in Q1 including 2018 currently.

Yours faithfully,

Louise Reecejones

FOI Enquiries, North West Ambulance Service NHS Trust

2 Attachments

 

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Alice Rawsthorne, North West Ambulance Service NHS Trust

North West Ambulance Service

Tel: 4797
Email: mailto:[email address]

Hello Louise,

Please can I ask for some clarity on question 3 and the second part of question 1. Is this referring to NWAS as a whole or just in Wirral?

Thank you
Alice

Alice Rawsthorne
Communications Officer (Media)
Strategy and Planning Directorate
North West Ambulance Service NHS Trust
Headquarters, Ladybridge Hall, 399 Chorley New Road, Bolton, BL1 5DD
alice,[email address]
0161 279 4998 or ext 4797
Twitter: @NWAmb_Alice
www.nwas.nhs.uk

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Alice Rawsthorne, North West Ambulance Service NHS Trust

North West Ambulance Service

Tel: 4797
Email: mailto:[email address]

Hi Louise,

Please see email below regarding clarity on the information request that you have requested.

I am unable to complete this request without the clarity. Please can you get back to me by 1 August 2018, alternatively I will assume you no longer need this information

Thank you,
Alice

Alice Rawsthorne
Communications Officer (Media)
Strategy and Planning Directorate
North West Ambulance Service NHS Trust
Headquarters, Ladybridge Hall, 399 Chorley New Road, Bolton, BL1 5DD
alice,[email address]
0161 279 4998 or ext 4797
Twitter: @NWAmb_Alice
www.nwas.nhs.uk

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Louise reecejones

Dear Alice Rawsthorne,

Just for Wirral please, this includes and services or staff provided to Wirral and operating within Wirral.
I.e if an ambulance has responded to a 999 call but they have traveled from outside Wirral to respond.

Yours sincerely,

Louise reecejones

FOI Enquiries, North West Ambulance Service NHS Trust

2 Attachments

 

FOI1178

 

Dear Louise,

 

Please see below in response to your FOI request:

 

Q1

We currently have 68 qualified paramedics operating on Wirral.

Year Number of qualified paramedic
in Wirral Group
2010 50
2011 53
2012 56
2013 55
2014 62
2015 62
2016 64
2017 71

 

Q2

0 – all of our emergency medical technicians are trained.

 

Q3

As all of our staff are trained to some level we don’t have any data to
provide for complaints in relation to untrained staff.

 

Please see below number of complaints in relation to emergency response.
Unfortunately, categorising complaints was only introduced in the
2012/2013 financial year therefore I am unable to provide data for 2010
and 2011. It should also be noted that prior to 2013 we recorded cases
either as concerns (dealt with the Patient Advice and Liaison Service)  or
complaints.

Year Number of Emergency Response complaints
2012 13
2013 411
2014 596
2015 476
2016 570
2017 407
2018 304

 

I hope this information is of assistance.

 

Kind regards

Christina

 

Christina Burke

Freedom of Information

North West Ambulance Service NHS Trust

Headquarters, Ladybridge Hall, 399 Chorley New Road, Bolton, BL1 5DD

01204 498306

[1][email address]

[2]www.nwas.nhs.uk

 

 

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References

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1. mailto:[email address]
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