Ambulance Incidents

Thank you for your request for information placed under the Freedom of
Information Act (2000).

We will aim to provide you with a response within 20 working days. 

Many thanks. 

Freedom of Information Office 

London Ambulance Service NHS Trust  

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Dear Mr Evans

Thank you for your Freedom of Information request. We aim to provide you with a response within 20 working days.

If you need to contact us about your request, please have the reference number 4809 to hand.

Many thanks

FOI Admin Team
London Ambulance Service NHS Trust

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Dear Mr Evans

Thank you for your Freedom of Information (FOI) request below.

In your request you have asked for:

I would like to know the number of ambulance calls dealt with by you over
the period January 2020-present (excluding duplicates eg calls back for
information/updates).

Please include how the calls were dealt with (ie hear and treat, see and
treat, treat and transport etc) and their source (ie 999, 111 etc).

Our response

Please refer to the attached excel file.

Please note the following:

·       Data supplied relates to the date range of 01/01/2020 –
10/10/2021, inclusive.

·       Figures in Table 1 are based upon calls closed by Hear & Treat
only.

·       Figures in Table 2 are based upon Total Face-to-Face Incidents,
with the following breakdown:

-                      Total See & Convey to Hospital Sites only where the
resource arrived at hospital.

-                      See & Treat Incidents attended where there was no
conveyance.

-                      Other conveyances where the conveyance destination
was to a location excluding hospitals

·       Where Source is “Other” this will include calls sent
electronically from other sources, e.g.: from Metropolitan Police Service
(MPS).

If you are dissatisfied with our response you may request an internal
review by writing to:

Corporate Governance
London Ambulance Service NHS Trust

220 Waterloo Road

London

SE1 8SD

Or alternatively, you can email: [1][email address]
Any internal review requests will be dealt with through our Internal
Review procedure.

If you are dissatisfied following the Internal Review, you have a right to
appeal to the Information Commissioner using the following contact
details:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 01625 545 700

Yours sincerely

Bimpe

FOI Team

London Ambulance Service NHS Trust

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