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Ambulance Fire

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Dear South Western Ambulance Service NHS Foundation Trust,

30/07/2017 - Ambulance catches fire on the M5.

I aks to be provided:

1. a copy of the fire investigation report; cause and any recommendations etc.
2. all correspondence to and from Highways England. I anticipate the Authority will have sought information about the incident and recovery of the costs associated with attendance and repair
3. the vehicle registration mark and service history
4. all costs associated with the incident

Yours faithfully,

Mr P Swift

Information Governance, South Western Ambulance Service NHS Foundation Trust

2 Attachments

Dear Mr Swift,  

 

Thank you for your request for information which we received on 02/10/19.

 

We will deal with this request in accordance with your right of access to
information we hold under the Freedom of Information Act and I attach a
leaflet containing further information about both your rights and our
obligations under this legislation. You will see from this that we are not
obliged to generate information we do not already hold in order to provide
what we are asked for, such as by collating data or formulating direct
answers to questions, but you are entitled to receive copies of records
(or extracts from them) that contain the information you have requested.

 

We will research the information you have requested and we will respond
providing what we hold no later than 30/10/19 in accordance with the
timescales set by the Act.

 

We will inform you if:

a) We are unable to provide you with any of the information you have
requested, and explain the reason for this; and

b) Any fee that is payable for the information we are able to provide.

 

In the meantime, if you have any queries or require clarification on any
aspect of your request or how we will respond, please do not hesitate to
contact me.

 

Kind regards,

Kevin Pointer |  Information Governance Manager
South Western Ambulance Service NHS Foundation Trust

 

[1]cid:image001.png@01D5777C.F221F760

Direct Line 0300 369 0132  | Web [2]www.swast.nhs.uk | E-Mail
[3][email address]

 

 

References

Visible links
2. http://www.swast.nhs.uk/
3. mailto:[email address]

Information Governance, South Western Ambulance Service NHS Foundation Trust

4 Attachments

Dear Mr Swift

 

I refer to our acknowledgement on 2/10/19  in respect of your request for
information under the provisions of the Freedom of Information Act.  

 

A PDF copy of our response is also attached – we are aware of a formatting
issue on the WDTK website which may affect the legibility of the tabled
response below.

 

We are able to provide the following information:

 

Information requested Trust response
1. a copy of the fire investigation Please find attached copy of report.
report; cause and any recommendations Names/company information has been
etc. redacted.

 
2. all correspondence to and from Any correspondence with Highways
Highways England.  I anticipate the England in respect of this matter
Authority will have sought would have been undertaken by our
information about the incident and insurers rather than ourselves – as
recovery of the costs associated with such we do not hold any data.
attendance and repair
 
3. the vehicle registration mark and The registration of the vehicle was
service history VX58FNL. The Service History is
attached
4. all costs associated with the £ 24,875.40 Gross. This is the value
incident held by the insurance claim that is
now closed.

 

 

Please note that, under the Re-use of Public Sector Information
Regulations, if you wish to publish or otherwise use this information
besides for your own means, you will need to seek our permission to do so.

 

Please feel free to contact me if you require further clarification of the
information provided, or to discuss any aspect of the way in which we have
responded to your request. 

However, if you are dissatisfied with our response, you also have the
right to make use of the following complaints procedures:

 

In the first instance you may write to the Chief Executive of this Trust

 

Mr Ken Wenman

South Western Ambulance Service NHS Foundation Trust

Abbey Court

Eagle Way

Exeter  EX2 7HY

 

Mr Wenman will then either make arrangements for your complaint to be
reviewed and for the outcome to be communicated to you, or will convene a
panel of Trust Directors to consider an appeal against a decision to
withhold information.

 

If you are unhappy with the response to your complaint, or findings of the
Panel, you can contact the Information Commissioner at:

 

Information Commissioner’s Office,

Wycliffe House,

Water Lane,                                 

Wilmslow,

Cheshire.  SK9 5AF

 

Tel: 01625 545 700

Fax: 01625 524 510

 

Kind regards

 

Clare Lunk | Assistant Information Governance Manager

South Western Ambulance Service NHS Foundation Trust

[1]cid:[email address]

 

Direct Line 01392 261 603 

Web [2]www.swast.nhs.uk

E-Mail [3][email address]

Abbey Court, Eagle Way, Exeter EX2 7HY

References

Visible links
2. http://www.swast.nhs.uk/
3. mailto:[email address]

Dear Information Governance,

Thank you for your email. It is understood the fire caused damage to the road surface.

Have you received any approach from Highway England or their contractor for the attendance costs and repair. I so, please could you supply the related information.

Yours sincerely,

Mr P Swift

Information Governance, South Western Ambulance Service NHS Foundation Trust

1 Attachment

Dear Mr Swift,

 

Thank you for your additional question. Our Fleet team have advised:

 

‘Highways England have not currently approached the Trust for any damage,
repair or attendance costs in regards to the incident.

In the event that they do so the Trust would direct them to deal directly
with our insurance company.’

 

Hope this helps.

 

Kind regards,

Clare Lunk | Assistant Information Governance Manager
South Western Ambulance Service NHS Foundation Trust

 

Direct Line 01392 261 603 | Web [1]www.swast.nhs.uk | E-Mail
[email address]

Trust Headquarters, Abbey Court, Eagle Way, Exeter, EX2 7HY, TrustHQ

 

 

show quoted sections

Dear Information Governance,

Please could you provide all exchanges with Highways England and or their contractor and/or your insurers with regard to the incident.

Yours sincerely,

Mr P Swift

Information Governance, South Western Ambulance Service NHS Foundation Trust

1 Attachment

Dear Mr Swift,

 

Our Fleet department have confirmed that we do not hold any
correspondence.

 

Normally if an accident occurs Highways England will send a standard
letter to the Trust asking for details of our insurers. This letter is
then destroyed as routine practice, hence we do have any retained
documentation.

 

Kind regards,

Clare Lunk | Assistant Information Governance Manager
South Western Ambulance Service NHS Foundation Trust

 

Direct Line 01392 261 603 | Web [1]www.swast.nhs.uk | E-Mail
[email address]

Trust Headquarters, Abbey Court, Eagle Way, Exeter, EX2 7HY, TrustHQ

 

 

show quoted sections

Dear Information Governance,

Thank you for the prompt response. Please could you advise your insurers for the relevant date/vehicle
thank you

Yours sincerely,

Mr P Swift

Information Governance, South Western Ambulance Service NHS Foundation Trust

1 Attachment

Dear Mr Swift,

 

Thank you for the below but I am afraid I am not what you mean/what you
would like us to do?

 

Kind regards,

Clare Lunk | Assistant Information Governance Manager
South Western Ambulance Service NHS Foundation Trust

 

Direct Line 01392 261 603 | Web [1]www.swast.nhs.uk | E-Mail
[email address]

Trust Headquarters, Abbey Court, Eagle Way, Exeter, EX2 7HY, TrustHQ

 

 

show quoted sections

Dear Information Governance,
On the day of the fire, who insured the vehicle? Please provide:
insurer
policy number
claim number
Yours sincerely,
Mr P Swift

Information Governance, South Western Ambulance Service NHS Foundation Trust

1 Attachment

Dear Mr Swift,

 

Please see below answers to your questions.

 

On the day of the fire, who insured the vehicle? Please provide:

 

·         Insurer = QBE Europe Ltd            

·         Policy number = Y080842FLT17A

·         Claim number = AQ41RX-FLT17A

 

Kind regards,

Clare Lunk | Assistant Information Governance Manager
South Western Ambulance Service NHS Foundation Trust

 

Direct Line 01392 261 603 | Web [1]www.swast.nhs.uk | E-Mail
[email address]

Trust Headquarters, Abbey Court, Eagle Way, Exeter, EX2 7HY, TrustHQ

 

 

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Mr P Swift please sign in and let everyone know.