Ambulance delays

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Dear North East Ambulance Service NHS Foundation Trust,

1. How many serious untoward incidents were recorded by your organisation in (i) 2018/19 (ii) 2019/20 and (iii) 2020/21 where the degree of harm was recorded as “severe” or “death” AND where there was either a delay in the ambulance arriving at the incident scene or a delay in the ambulance handing the patient over to a hospital?

2. Please provide me with a brief summary of each of the incidents in Q.2 which were logged in 2020/21 stating (i) the degree of harm recorded and (ii) a brief summary of the incident including how long the delay was and why the delay occurred and the consequences for the patient of the delay.

Yours faithfully,

Matthew Davis

Karen Greenacre, North East Ambulance Service NHS Foundation Trust

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Please find attached acknowledgement letter to your Freedom of Information
request.

 

 

 

Karen Greenacre
Governor Support Officer | Chief Executive’s Directorate

 

Direct Line: 0191 430 2036  
North East Ambulance Service NHS Foundation Trust
Bernicia House | Goldcrest Way | Newburn Riverside Business Park
Newcastle Upon Tyne | NE15 8NY | 0191 430 2000
Unmatched quality of care every time we touch lives

CQC rated good
[1]www.neas.nhs.uk | [2]Twitter: @NEAmbulance | [3]Facebook:
North-East-Ambulance-Service

 

 

The North East Ambulance Service NHS Foundation Trust accepts no
responsibility or liability for the contents of this email or any changes
made after the original email. Any views or opinions presented are solely
those of the sender and do not necessarily represent those of the North
East Ambulance Service NHS Foundation Trust unless otherwise specifically
stated. If you are not the intended recipient (or responsible for
delivery) of this email and its attachments, please notify the sender and
delete the email and any copies made. The confidentiality of this email
cannot be guaranteed unless the contents are exempt from the FOI Act 2000.

References

Visible links
1. http://www.neas.nhs.uk/
2. https://twitter.com/NEAmbulance?ref_src=...
3. https://www.facebook.com/pages/North-Eas...

Karen Greenacre, North East Ambulance Service NHS Foundation Trust

1 Attachment

Please find attached response letter to your Freedom of Information
request.

 

 

 

Karen Greenacre
Governor Support Officer | Chief Executive’s Directorate

 

Direct Line: 0191 430 2036  
North East Ambulance Service NHS Foundation Trust
Bernicia House | Goldcrest Way | Newburn Riverside Business Park
Newcastle Upon Tyne | NE15 8NY | 0191 430 2000
Unmatched quality of care every time we touch lives

CQC rated good
[1]www.neas.nhs.uk | [2]Twitter: @NEAmbulance | [3]Facebook:
North-East-Ambulance-Service

 

 

The North East Ambulance Service NHS Foundation Trust accepts no
responsibility or liability for the contents of this email or any changes
made after the original email. Any views or opinions presented are solely
those of the sender and do not necessarily represent those of the North
East Ambulance Service NHS Foundation Trust unless otherwise specifically
stated. If you are not the intended recipient (or responsible for
delivery) of this email and its attachments, please notify the sender and
delete the email and any copies made. The confidentiality of this email
cannot be guaranteed unless the contents are exempt from the FOI Act 2000.

References

Visible links
1. http://www.neas.nhs.uk/
2. https://twitter.com/NEAmbulance?ref_src=...
3. https://www.facebook.com/pages/North-Eas...