Allegations and Complaints made in respect of Foster Carers SEHSCT
Dear South Eastern Health and Social Care Trust (Northern Ireland),
I am writing to make a request for the following information which I am entitled to under the Freedom of Information Act 2000.
This request relates to the complaints and allegations concerning foster carers under the operation of the Regional Policy and Procedure for Managing Allegations and Complaints made in respect of Foster Carers in Northern Ireland (April 2015)
The Regional Policy and Procedure for Managing Allegations and Complaints (April 2015) states “A record of all allegations and complaints must be kept by the Trust and reported annually via the Delegated Statutory Functions (DSF) reporting mechanism.”
Also, the UK Minimum Standards for Foster Care (1999) state “Management Systems are in place to collate and evaluate information on the circumstances, number, and outcome of all allegations of neglect or abuse of a child in foster care.”
In addition, Department of Health Circular (OSS) 4/2015: Statutory functions/professional oversight states “ensuring the appropriate collection, maintenance and analysis of data to monitor service provision, including the discharge of DSF, and sharing such information with the HSCB;”
Please provide a copy of the South Eastern Health and Social Care Trust's annual report concerning foster carers of all allegations and complaints under the Regional Policy and Procedure for Managing Allegations and Complaints (April 2015) for each of the last five years (2020-21, 2019-20, 2018-19, 2017-18, 2016-17)
I would like the above information to be provided to me as an electronic copy.
If the request is too broad or unclear, I would be grateful if you could contact me as I understand under the Act you are required to advise and assist requesters. If any of the information is already in the public domain, please send it to me directly with page references or URLs when necessary.
If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance under the section 16 obligations of the Act, as to how I can refine the request.
I understand that you are required to respond to my request within 20 working days after receiving this request. I would be grateful if you could confirm in writing you have received this request.
Yours faithfully,
Alastair Scott-McKinley
Dear Mr Scott-McKinley
Please find attached correspondence from the South Eastern H&SC Trust.
Kind Regards
Rebecca Manning
Information Governance Officer
Information Governance Department
Lough House
Ards Community Hospital
Newtownards
BT23 4AS
Tel: 028 91512019
Email:- [1][email address]
References
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1. mailto:[email address]
Dear Mr Scott-McKinley,
Please see attached response from the South Eastern H&SC Trust in
relation to your request for information received on 31 January 2022.
Kind regards
Louise McNamara
Information Governance Officer
Information Governance Team
028 91512203
Email:- [1][email address]
References
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1. mailto:[email address]
Dear South Eastern Health and Social Care Trust (Northern Ireland),
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of South Eastern Health and Social Care Trust (Northern Ireland)'s handling of my FOI request 'Allegations and Complaints made in respect of Foster Carers SEHSCT'.
I understand this information should both be processed, managed and reported on an annual basis as per the policies and standards quoted in the original request.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/a...
Yours faithfully,
Alastair Scott-McKinley
Thank you for your email to the Information Governance Department of the
South Eastern Health and Social Care Trust.
This service is available Monday to Friday 9-5 excluding Bank and Public
holidays.
Please note this is a non-emergency service.
We will respond to your email as soon as possible, we aim to reply to you
within the statutory time frames.
Information Governance Department
Dear Mr Scott-McKinley
Thank you for your email below.
Your file has been reopened, an internal review has been processed and we will be in contact with an update as soon as possible.
Should you require anything further in the meantime please do not hesitate to contact me.
Kind regards,
Rebecca Manning
Information Governance Officer
Information Governance Department
Lough House
Ards Community Hospital
Newtownards
BT23 4AS
Email:- [email address]
Dear Mr Scott-McKinley
(Freedom of Information Act 2000)
I am writing to advise you that we need to extend the time limit for
responding to your request for an internal review which the Department
received on 09 July 2022.
I hope to let you have a response as soon as possible.
If you have any queries about this Email, please contact me.
Kind regards
Rebecca Manning
Information Governance Assistant
Information Governance Team
028 91512019
Email:- [1][email address]
References
Visible links
1. mailto:[email address]
Dear Mr Scott-McKinley,
Please see attached response from the South Eastern H&SC Trust in relation
to your request for an internal review received on 9 July 2022.
Kind regards
Rebecca Manning
Information Governance Officer
Information Governance Team
028 91512019
Email:- [1][email address]
References
Visible links
1. mailto:[email address]
Dear Information Governance,
Thank you for your response to my request for internal review.
My understanding it that Delegated Statutory Function reporting requirements make clear that this data should be reported annually and should therefore be available.
Thank you for the information concerning ICO.
I will proceed with this request by following their complaints process.
Yours sincerely,
Alastair Scott-McKinley
Dear South Eastern Health and Social Care Trust (Northern Ireland),
I note that you did not include a calculation or explanation of the costs involved in providing the information. It would be useful if you could do so, to allow me to understand how best to reframe my request and not exceed the cost limit.
As I am sure you are aware, the FOI Act states that it is "the duty of a public authority to provide advice and assistance, so far as it would be reasonable to expect the authority to do so", and the ICO consider it best practice to provide "arguments or evidence" when applying this exemption.
Yours faithfully,
Alastair Scott-McKinley
Thank you for your email to the Information Governance Department of the
South Eastern Health and Social Care Trust.
This service is available Monday to Friday 9-5 excluding Bank and Public
holidays.
Please note this is a non-emergency service.
We will respond to your email as soon as possible, we aim to reply to you
within the statutory time frames.
Information Governance Department
Dear Mr Scott-McKinley
Thank you for your email below which is currently being reviewed, I will contact you with an update as soon as possible.
Kind regards,
Rebecca Manning
Information Governance Officer
Information Governance Department
Lough House
Ards Community Hospital
Newtownards
BT23 4AS
Email:- [email address]
Dear Mr Scott-McKinley,
Please see attached response from the South Eastern H&SC Trust in relation
to your query received on 14 October 2022.
Kind regards
Rebecca Manning
Information Governance Officer
On Behalf of Jim Kelly
Senior Manager Information Governance Department
Email:- [1][email address]
References
Visible links
1. mailto:[email address]
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