All Penalty Fares Schemes and Instructions For Collectors

S Marr made this Freedom of Information request to Department for Transport

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Department for Transport,

I am writing to request the following for each of the Train Operating Companies currently operating services:
- A copy the penalty fares scheme approved by the Department that is currently in force
- Any appendixes and attached documents
- A copy of the instructions given to authorised collectors
- For those train operating companies that do not have a penalty fares scheme in place, confirmation that they do not operate a penalty fares scheme

Each of these documents has been disclosed after passing a public interest test in other applications before now.As examples, relevent disclosures were made to the following requests on whatdotheyknow.com:
P0011886 - https://www.whatdotheyknow.com/request/s...
https://www.whatdotheyknow.com/request/p...
F0010124 - https://www.whatdotheyknow.com/request/p...
8268 - https://www.whatdotheyknow.com/request/c...

Yours faithfully,

S Marr

Department for Transport

Dear S Marr,

I am writing to acknowledge receipt of your request for information which
has been allocated reference number P0013086.

A response will be issued to you in due course.

Regards,

Ivan Pocock
Department for Transport
FOI Advice Team
Information & Security Division
Zone D/04
Ashdown House
Sedlescombe Road North
St Leonards on Sea
East Sussex
TN37 7GA

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Rail-franchise-correspondence, Department for Transport

5 Attachments

Dear Mr Marr,

 

Please find attached reply to your Freedom of Information request.  Due to
the size of the attachments the information will be sent to you through
four emails. 

 

 

 

[1]RailExec.png Mr Jeaur Rahman 
Correspondence Manager, Passenger Services

4/21 GMH, Great Minster House
33 Horseferry Road, London, SW1P 4DR
Leading a world-class railway that creates opportunity
for people and businesses.  

 

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Jeaur Rahman,

5 Attachments

Second email.

 

Mr Jeaur Rahman  | Correspondence Manager, Passenger Services, Department
for Transport
4/21 GMH |  0207 944 2641 | 
 

From: Rail-franchise-correspondence
Sent: 23 December 2015 14:09
To: '[FOI #304994 email]'
<[FOI #304994 email]>
Subject: Freedom of Information Request F0013086 - Email 1 of 4

 

Dear Mr Marr,

 

Please find attached reply to your Freedom of Information request.  Due to
the size of the attachments the information will be sent to you through
four emails. 

 

 

 

[1]RailExec.png Mr Jeaur Rahman 
Correspondence Manager, Passenger Services

4/21 GMH, Great Minster House
33 Horseferry Road, London, SW1P 4DR
Leading a world-class railway that creates opportunity
for people and businesses.  

 

show quoted sections

Rail-franchise-correspondence, Department for Transport

3 Attachments

Third email.

 

Mr Jeaur Rahman  | Correspondence Manager, Passenger Services, Department
for Transport
4/21 GMH
 

From: Rail-franchise-correspondence
Sent: 23 December 2015 14:09
To: '[FOI #304994 email]'
<[FOI #304994 email]>
Subject: Freedom of Information Request F0013086 - Email 1 of 4

 

Dear Mr Marr,

 

Please find attached reply to your Freedom of Information request.  Due to
the size of the attachments the information will be sent to you through
four emails. 

 

 

 

[1]RailExec.png Mr Jeaur Rahman 
Correspondence Manager, Passenger Services

4/21 GMH, Great Minster House
33 Horseferry Road, London, SW1P 4DR
Leading a world-class railway that creates opportunity
for people and businesses.  

 

show quoted sections

Jeaur Rahman,

3 Attachments

Final email.

 

Mr Jeaur Rahman  | Correspondence Manager, Passenger Services, Department
for Transport
4/21 GMH | 
 

From: Rail-franchise-correspondence
Sent: 23 December 2015 14:09
To: '[FOI #304994 email]'
<[FOI #304994 email]>
Subject: Freedom of Information Request F0013086 - Email 1 of 4

 

Dear Mr Marr,

 

Please find attached reply to your Freedom of Information request.  Due to
the size of the attachments the information will be sent to you through
four emails. 

 

 

 

[1]RailExec.png Mr Jeaur Rahman 
Correspondence Manager, Passenger Services

4/21 GMH, Great Minster House
33 Horseferry Road, London, SW1P 4DR
Leading a world-class railway that creates opportunity
for people and businesses.  

 

show quoted sections

Dear Jeaur Rahman,

Thank you for providing the Penalty Fare Schemes as asked for. Unfortunately, your response appears to be missing the 'Instructions for Collectors'. These are documents that must be submitted by the Train Operating Company when having their scheme authorised as specified in paragraph 4.28 of
Strategic Rail Authority (2002) Penalty Fares Policy May 2002. SRA: London.

You are now acting as the Authority with regard to Penalty Fares Schemes so you should be able to provide copies of these documents. Should you need to to refer to, a previous successful request for a single operators instructions was given the reference number 8268.

I am therefore requesting an internal review of this response as a large part of the information asked for has not been provided.

I look forward to your response as quickly as possible.

Yours sincerely,

S Marr

FOI-ADVICE-TEAM-DFT, Department for Transport

1 Attachment

 

Dear S Marr,

 

I am writing to acknowledge receipt of your internal review request. You
will receive a reply in due course.

 

Regards,

 

Ivan Pocock

 

[1][IMG]          Ivan Pocock 
FOI Advice Team, Group Commercial Services Directorate 

D/04, Ashdown House
Sedlescombe Road North, St Leonards on Sea, TN37 7GA  

       
[2]Follow us on twitter @transportgovuk 

 

 

 

 

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Dear FOI-ADVICE-TEAM-DFT,

I am writing to ask that the internal review also address another point:

With regards to the Essex Thameside franchise, c2c Rail Ltd gave up the franchise to their successor NXET Trains Ltd. The scheme also makes reference to 'permit to travel' machines that were removed some years ago. Can you confirm that this scheme is still the one that is in operation, and if so that it has not been updated to reflect the changes to ticket facilities at stations run by NXET trains,

Yours sincerely,

S Marr

FOI-ADVICE-TEAM-DFT, Department for Transport

Dear S Marr,

Thank you for your further email which I forwarded to the relevant policy team. They have advised me that this is a fresh request for information and as such will be handled separately under a different reference number. I will send confirmation of the new reference number shortly.

Regards,

Ivan Pocock
FOI Advice Team, Group Commercial Services Directorate

Department for Transport
D/04, Ashdown House
Sedlescombe Road North,
St Leonards on Sea, TN37 7GA

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Department for Transport

Dear S Marr,

I am writing to acknowledge receipt of your request for information which
has been allocated reference number P0013199.

A response will be issued to you in due course.

Regards,

Ivan Pocock
Department for Transport
FOI Advice Team
Information & Security Division
Zone D/04
Ashdown House
Sedlescombe Road North
St Leonards on Sea
East Sussex
TN37 7GA

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Dear Department for Transport,

Respectfully, I disagree with your policy team. This is not a request for new information, but a request that as part of your internal review you confirm that the scheme you have provided for the Essex Thamside franchise in response to my request for 'every penalty fares scheme currently in force' is actually current, given that it relates to the previous franchise holder c2c Rail ltd rather than the current franchise holder NXET Trains Ltd.

It is reasonable for me to ask you to review this, as I have good reason to believe that the information you have provided is not current for the reason stated above.

Please can you reconsider your decision.

Yours faithfully,

S Marr

FOI-ADVICE-TEAM-DFT, Department for Transport

2 Attachments

 

Dear S Marr,

 

Please refer to the attached letter.

 

Regards,

 

Ivan Pocock

 

[1][IMG]          Ivan Pocock 
FOI Advice Team, Group Commercial Services Directorate 

D/04, Ashdown House
Sedlescombe Road North, St Leonards on Sea, TN37 7GA  

       
[2]Follow us on twitter @transportgovuk 

 

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Rail-franchise-correspondence, Department for Transport

3 Attachments

Dear Mr Marr,

 

Please find attached reply to your Freedom of Information request.

 

 

[1][IMG]          Mr Jeaur Rahman 
Correspondence Manager, Passenger Services 

4/21 GMH, Great Minster House
33 Horseferry Road, London, SW1P 4DR        
[2]Follow us on twitter @transportgovuk 

 

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