Alimentum - February 2018 Food Hygine Inspection Report

The request was successful.

Dear Cambridge City Council,

Could you please release the report on the food hygiene inspection of Alimentum, 152-154 Hills Road, Cambridge, on 27 February 2018 along with any subsequent correspondence between the business and the council relating to the report and any appeal, re-inspection, or arrangements for a re-inspection.

I would like to know when, and how, the business was informed of the results of the inspection.

I would also like to know when the resultant rating was provided to the Food Standards Agency for publication on its website, and, if held by the council, when the rating was published.

Regards,

--

Richard Taylor
Cambridge
http://www.rtaylor.co.uk

Cambridge City Council

1 Attachment

 

Dear Richard Taylor,

RFI: 2471   (CCC) Alimentum - February 2018 Food Hygiene Inspection

Thank you for your request for information. Your request below will be
forwarded to the appropriate department to answer.

Could you please release the report on the food hygiene inspection of
Alimentum, 152-154 Hills Road, Cambridge, on 27 February 2018 along with
any subsequent correspondence between the business and the council
relating to the report and any appeal, re-inspection, or arrangements for
a re-inspection.

I would like to know when, and how, the business was informed of the
results of the inspection.

I would also like to know when the resultant rating was provided to the
Food Standards Agency for publication on its website, and, if held by the
council, when the rating was published.

 

We aim to respond to your request as soon as possible and within 20
working days. In the meantime if you have any questions please contact us.

Yours sincerely

Information Management Team

3C Shared Services

Telephone: 01954 713318 & 01480 388850
Email:
For South Cambridgeshire DC - [email address]
For Cambridge City Council -[Cambridge City Council request email]
For Huntingdonshire DC - [email address]

 

3C Shared Services is a strategic partnership between Cambridge City
Council, Huntingdonshire District Council and South Cambridgeshire
District Council

Appeals Process

The Council is committed to transparency and openness, and it is our
intention to comply fully with the laws that govern access to information.
If you have any cause to believe that the terms of the Freedom of
Information Act 2000 are not being met by us, please let us know in the
first instance. If you are still dissatisfied you can address your
complaint to the Information Governance Manager, who will undertake an
Internal Review of your case. Further to this you have the subsequent
option to contact the Information Commissioner’s Office.

Copyright

Provision of this information does not automatically infer the right to
copy publish or alter the information. In most cases the Council will own
the copyright of the information provided here, or the information will be
provided under the Open Government Licence (OGL), but the rights to some
information may belong to a third party and if so a re- use licence may be
required. Please contact us for advice.

Cambridge City Council

1 Attachment

 

 Dear Richard Taylor,

Freedom of Information Request: 2471

In your Freedom of Information request you asked the following:

 1. Could you please release the report on the food hygiene inspection of
Alimentum, 152-154 Hills Road, Cambridge, on 27 February 2018 along
with any subsequent correspondence between the business and the
council relating to the report and any appeal, re-inspection, or
arrangements for a re-inspection.

 2. I would like to know when, and how, the business was informed of the
results of the inspection.

 3. I would also like to know when the resultant rating was provided to
the Food Standards Agency for publication on its website, and, if held
by the council, when the rating was published.

Thank you for your request for information above, which we have dealt with
under the terms of the Freedom of Information Act 2000.

I hope the below answers your enquiry:

In response to point 1 please find attached a copy of the food hygiene
inspection report (spread over three documents contained in a .zip file)
for the above premises that took place on the 27^th February 2018. Please
also find attached a document showing the e-mail correspondence between
the business and the Council between the 28^th February 2018 and 5^th
April 2018.  Please note we have withheld the one document (Sous Vide
HACCP) attached to the e-mail of the 28^th February 2018 (exemption under
Section 43(1) of the ‘Act’) due to commercial sensitivity; it was felt
that this document, if released, would give an unfair commercial advantage
to other businesses.

 

In reply to point 2 I can advise you that the inspecting officer informed
the business of the results of the inspection at the time of the visit on
the 27^th February 2018. The inspecting officer gave a copy of the food
hygiene inspection report and regulation codes at the time of the visit
and following this sent a hard copy of the same report and rating sticker
through the post. On the 6^th April 2018 the inspecting officer sent the
business a follow-up letter (attached) with respect to the visit on the
27^th February 2018 summarising the main points of the inspection and
actions required along with another rating sticker.

 

In response to point 3 I can inform you of the following. The publically
viewable FHRS ratings (at [1]http://ratings.food.gov.uk) are held on this
website by the Food Standards Agency (FSA). Local Authorities provide data
to this site via an upload, which is undertaken on a regularly basis. We
do not hold a record of the dates we upload the information onto the FSA’s
FHRS site. Please however note that the upload date will only be the date
of publication in the case of FHRS 5; for all others there is an appeal
period before the rating can be viewed. In accordance with FSA guidance,
in the case of Cambridge ratings it is 35 days following inspection before
0-4 rated business can be publically seen on the FSA’s website.

We aim to provide a high quality service to you and hope that you are
satisfied with this response. If you have any questions please do not
hesitate to contact us.

Yours sincerely

Information Management Team

3C Shared Services

Telephone: 01954 713318 & 01480 388850
Email:
For South Cambridgeshire DC - [email address]
For Cambridge City Council -[Cambridge City Council request email]
For Huntingdonshire DC - [email address]

 

3C Shared Services is a strategic partnership between Cambridge City
Council, Huntingdonshire District Council and South Cambridgeshire
District Council

Appeals Process

The Council is committed to transparency and openness, and it is our
intention to comply fully with the laws that govern access to information.
If you have any cause to believe that the terms of the FOI Act or EIR
Regulations are not being met by us, please let us know in the first
instance. If you are still dissatisfied you can address your complaint to
the Information Governance Manager who will undertake an Internal Review
of your case. Internal review requests should be submitted within two
months of the date of receipt of the response to your original request.
Further to this you have the subsequent option to contact the Information
Commissioner’s Office.

Copyright

Provision of this information does not automatically infer the right to
copy publish or alter the information. In most cases the Council will own
the copyright of the information provided here, or the information will be
provided under the Open Government Licence (OGL), but the rights to some
information may belong to a third party and if so a re- use licence may be
required. Please contact us for advice.

References

Visible links
1. http://track.vuelio.uk.com/z.z?l=aHR0cDo...

Dear Cambridge City Council,

Re: Freedom of Information Request: 2471

It appears the .zip file the council intended to attach to its reply to my request has been omitted. Could the council please send the file it intended to attach?

A full history of the correspondence in relation to this request is available online at:

https://www.whatdotheyknow.com/request/a...

Regards,

--

Richard Taylor
Cambridge
http://www.rtaylor.co.uk

Cambridge City Council

4 Attachments

Dear Richard Taylor,

Re: Request for Information (RFI: 2471)  (CCC) Alimentum

Could you please release the report on the food hygiene inspection of
Alimentum, 152-154 Hills Road, Cambridge, on 27 February 2018 along with
any subsequent correspondence between the business and the council
relating to the report and any appeal, re-inspection, or arrangements for
a re-inspection.

I would like to know when, and how, the business was informed of the
results of the inspection.

I would also like to know when the resultant rating was provided to the
Food Standards Agency for publication on its website, and, if held by the
council, when the rating was published.

Thank you for your request for information above, which we have dealt with
under the terms of the Freedom of Information Act 2000.

I hope the following will answer your query:

In response to point 1 please find attached a copy of the food hygiene
inspection report (spread over three documents contained in a .zip file)
for the above premises that took place on the 27th February 2018. Please
also find attached a document showing the e-mail correspondence between
the business and the Council between the 28th February 2018 and 5th April
2018. Please note we have withheld the one document (Sous Vide HACCP)
attached to the e-mail of the 28th February 2018 (exemption under Section
43(1) of the ‘Act’) due to commercial sensitivity; it was felt that this
document, if released, would give an unfair commercial advantage to other
businesses.

In reply to point 2 I can advise you that the inspecting officer informed
the business of the results of the inspection at the time of the visit on
the 27th February 2018. The inspecting officer gave a copy of the food
hygiene inspection report and regulation codes at the time of the visit
and following this sent a hard copy of the same report and rating sticker
through the post. On the 6th April 2018 the inspecting officer sent the
business a follow-up letter (attached) with respect to the visit on the
27th February 2018 summarising the main points of the inspection and
actions required along with another rating sticker.

In response to point 3 I can inform you of the following. The publically
viewable FHRS ratings (at http://ratings.food.gov.uk) are held on this
website by the Food Standards Agency (FSA). Local Authorities provide data
to this site via an upload, which is undertaken on a regularly basis. We
do not hold a record of the dates we upload the information onto the FSA’s
FHRS site. Please however note that the upload date will only be the date
of publication in the case of FHRS 5; for all others there is an appeal
period before the rating can be viewed. In accordance with FSA guidance,
in the case of Cambridge ratings it is 35 days following inspection before
0-4 rated business can be publically seen on the FSA’s website.

We aim to provide a high quality service to you and hope that you are
satisfied with this response. If you have any further questions please do
not hesitate to contact us.

Yours sincerely

Information Management Team

3C Shared Services

Telephone: 01954 713318 & 01480 388850

Email:

For South Cambridgeshire DC - [email address]

For Cambridge City Council -[Cambridge City Council request email]

For Huntingdonshire DC - [email address]

3C Shared Services is a strategic partnership between Cambridge City
Council, Huntingdonshire District Council and South Cambridgeshire
District Council

Appeals Process

The Council is committed to transparency and openness, and it is our
intention to comply fully with the laws that govern access to information.
If you have any cause to believe that the terms of the FOI Act or EIR
Regulations are not being met by us, please let us know in the first
instance. If you are still dissatisfied you can address your complaint to
the Information Governance Manager who will undertake an Internal Review
of your case. Internal review requests should be submitted within two
months of the date of receipt of the response to your original request.
Further to this you have the subsequent option to contact the Information
Commissioner's Office.

Copyright

Provision of this information does not automatically infer the right to
copy publish or alter the information. In most cases the Council will own
the copyright of the information provided here, or the information will be
provided under the Open Government Licence (OGL), but the rights to some
information may belong to a third party and if so a re- use licence may be
required. Please contact us for advice.

infogov,

1 Attachment

Dear Richard Taylor

 

Thank you for your email and apologies for this oversight.

 

I have re-sent the response with the attachments included.

 

If there is anything else we can assist with, please do not hesitate to
contact us.

 

Thanks and best wishes

 

Information Governance Officer

3C Shared Services

 

[1]cid:image002.png@01D1632E.8BF3EF40

 

 

3C Shared Services is a strategic partnership between Cambridge City
Council, Huntingdonshire District Council and South Cambridgeshire
District Council

 

From: Richard Taylor [mailto:[FOI #475734 email]]
Sent: 10 May 2018 14:37
To: FOI requests at Cambridge City Council
Subject: Re: Freedom of Information Request: Case 2471

 

Dear Cambridge City Council,

Re: Freedom of Information Request: 2471

It appears the .zip file the council intended to attach to its reply to my
request has been omitted. Could the council please send the file it
intended to attach?

A full history of the correspondence in relation to this request is
available online at:

[2]https://www.whatdotheyknow.com/request/a...

Regards,

--

Richard Taylor
Cambridge
[3]http://www.rtaylor.co.uk

show quoted sections

Richard Taylor left an annotation ()

On the 5th of April 2018 a Cambridge News article

https://www.cambridge-news.co.uk/whats-o...

carried a screenshot of the food.gov.uk website showing a 1/5 Food Hygiene Rating. This FOI response shows Cambridge City Council wrote to the restaurant on the 6th of April to say the rating would be published between two and four weeks after the 6th of April letter.

While the council say in this FOI response they gave a copy of the food
hygiene inspection report and regulation codes at the time of the visit it also reveals they did take over a month to write to the restaurant "summarising the main points of the inspection and actions required."

An email exchange between Chef Mark Poynton and a Cambridge City Council Environmental Health officer reveals the council saying:

"The Department has ceased the practice of sending out letters following an inspection ."

An Email from Chef Mark Poynton appears to have prompted the issuing of a letter in this case, saying:

"Dear Mayowa
I have not received the official report hence the reason I have stated I have not received it, it was with great shock today to be contact by the press about my score now being 1 not the 5 it was I emailed you the sous vide HACCP to the email address you told me to even though I asked for your email as shown in the picture attached also stating if there is anything else you need to contact me this was on the 28th February and I have
nothing back till now which I find hard to believe can you send me the report please as I have not received it so I can rectify the problems I have CC Ross Goodfellow in because he responds to me when I email him Can you please inform me when I will revive the official report? And do you have proof of postage? To maybe chase or up
Regards
Mark Poynton"

Chef Mark Poynton later followed up, writing to the council to say:

"No I haven’t revived the sticker and the typed up report which is what I’m on about, I’m wondering why you never responded to my email for over a month? Is that council policy too

Mark Poynton"

It appears to me that the inspection report released shows it was very poorly completed, many classes of "areas assessed" are left blank, which is not a meaningful option on the accompanying key.

The handwritten report contains many words which are hard/impossible to read; and I suspect what has been released may be the original pen and ink version retained by the council; whereas a carbon copy, which would have been even harder to read may have been supplied to the restaurant.

I suggest:
* Introducing an electronic system for conducting inspections, removing the legibility problems with handwritten notes.
* Reinstating the practice of the council writing to businesses to make clear what actions are recommended or required.
* Publishing the full inspection reports online, so Freedom of Information requests are not required to obtain them.

I have attempted to transcribe the "Inspection findings, these are the points which require attention" section of the released report:

Have a readily accessible food safety management system. It needs to be accessible to your staff as well. Ensure you resume the monitoring and documentation checks. Ensure monitoring sheets are properly dated. - Legal - Immediately.

Do keep the health mark labels for at least 60 days - Legal - Immediately

Cover all open foods in the dry (walk-in) room, also cover the open icecreams in the [illegible] containers. - Legal - Immediately.

As the vacuum packer used for raw meat is kept in a different room during raw meat preparation you need to review your practice for raw meat preparation. - Legal - Immediately

Specify the use-by dates on decanted vacuum packed foods. - Legal - Immediately.

Consider placing the raw eggs below the cheeses in storage - Recommendation

During preparation of foods ensure adequate separation between the boards. - Legal - Immediately.

Document the probe calibration records - Recommendation

Cleaning issues noticed: Floor area by the faster icecream freezer, floor areas of the walk in dry room, vent guard outside the walk-in chiller, cobwebs on the ceiling area (outdoor storage area), seal along the outside chest freezer, floor area leading to and around the drinks storage area, the probe thermometre[sic] - Legal - Immediately.

Keep the staff [illigible]HB in the kitchen. - Legal - Time-scale one month.

Ensure the bar staff use the designated WHB for handwashing - Recommendation.

Do not place chemical spray bottles above food. - Legal - Immediately.

Additional comments:
Preparation surfaces: Ensure spray containers are labelled - Legal - Immediately; check that the dishwasher rinse cycle operates at or above 80˚C - recommendation; Send through the service reports for the vacuum packers.

Additional key legal requirements were not raised until the 5 April 2018 letter (following the 27 February 2018 inspection) including:

"Your traceability checks should be extended to the live bivalves you receive on your premises. Measures include keeping the health marks for at least 60 days after opening the package and visual checks on organoleptic characteristics during deliveries, "

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