Aircraft Noise

The request was successful.

Dear Redbridge Borough Council,

Please could you provide the following information:

1. All aircraft noise complaints made to you between 2004-2010, year on year.

2. Breakdown of the aircraft noise complaints per believed destination or departure in London e.g. Heathrow, London City Airport aircraft.

Yours faithfully,

A-M Griffin

Elizabeth Tuominen, Redbridge Borough Council

Dear A-M Griffin

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

I acknowledge your request for information received on 19 February 2010.

Your request is being considered and you will receive the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000, subject to the information not being exempt or containing a reference to a third party.

If appropriate, the information may be provided in paper copy, normal font size. If you require alternative formats, e.g. language, audio, large print, etc. then please let me know.

For your information, the Act defines a number of exemptions that may prevent release of the information you have requested. There will be an assessment and if any of the exemption categories apply then the information will not be released. You will be informed if this is the case, including your rights of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. You will be informed if this is the case.

There may a fee payable for this information. This will be considered and you will be informed if a fee is payable. In this event the fee must be paid before the information is processed and released. The 20 working day time limit for responses is suspended until receipt of the payment.

If you have any queries or concerns then please contact the Information Officer at London Borough of Redbridge, Town Hall, PO Box 2, High Road, Ilford, Essex, telephone 020 8708 2279, e-mail [Redbridge Borough Council request email]

Further information is also available from the Information Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700
www.informationcommissioner.gov.uk

Yours sincerely

Elizabeth Tuominen
Business Services Team
Community Safety Service
London Borough of Redbridge

Tel (020) 8708 5624

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Elizabeth Tuominen, Redbridge Borough Council

Dear A-M Griffin

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

Your request for information has now been considered and the information requested is as follows:

1. Aircraft noise complaints received

1/1/2004 - 31/12/2004 - 3 complaints
1/1/2005 - 31/12/2005 - 0 complaints
1/1/2006 - 31/12/2006 - 1 complaint
1/1/2007 - 31/12/2007 - 1 complaint
1/1/2008 - 31/12/2008 - 0 complaints
1/1/2009 - 31/12/2009 - 2 complaints
1/1/2010 - 25/2/2010 - 1 complaint

2. This authority does not hold information regarding which airport the aircraft complained of came from or where they were flying to.

Please contact me if you have any queries or concerns.

If you are unhappy with the outcome of your request, you may ask for an internal review. Please contact the Information Officer at [Redbridge Borough Council request email] or Town Hall, PO Box 2, High Road, Ilford, Essex, IG1 1DD who will arrange an internal review of your case.

If you have a complaint about the handling of your enquiry then please contact the Information Officer at London Borough of Redbridge, Town Hall, PO Box 2, High Road, Ilford, Essex, telephone 0208 708 2331, e-mail [Redbridge Borough Council request email]. If you consider the outcome of the London Borough of Redbridge’s complaints procedure is not satisfactory you also have a right of appeal to the Information Commissioner at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700
www.informationcommissioner.gov.uk

Yours sincerely

Elizabeth Tuominen
Business Services Team
Community Safety Service
London Borough of Redbridge

Tel 020 8708 5624

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Dear Elizabeth Tuominen,

Thank you very much for your response.

Yours sincerely,

A-M Griffin