Air pollution from domestic log burners

The request was successful.

Dear Stoke on Trent City Council,

I would be pleased to receive the following information.

Confirmation of number of complaints raised to Stoke on Trent Environmental Health department concerning air pollution from domestic chimnies / flues in a smoke control zone in:
A, 2017
B, 2018
C, 2019
D, 2020 to 1st March

Confirmation of number of complaints in these periods that were upheld? I. E. Found to be correct and action taken.

Confirmation of the number of instances where a prosecution and fine was imposed under the Clean Air Act?

Yours faithfully,

D Finney

FOI, Stoke on Trent City Council

Link: [1]File-List

Dear D Finney

 

Your request for information ref. SOT88231

 

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|Due to the current unprecedented circumstances we must make you aware that the City Council’s response to your |
|request for information may be delayed.  Although the Team is doing its utmost to ensure business continuity, |
|changes in the way we work may cause delays for some requests. If your request is likely to be delayed we will |
|let you know and keep you informed of progress. |
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|Please the Information Commissioner’s guidance relating to coronavirus via this link - |
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|[2]https://ico.org.uk/media/about-the-ico/p...
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Thank you for your request for information about complaints relating to
air pollution from domestic chimneys/flues in smoke controlled zones. 
Your request was received by the Information Rights Team on 27 April
2020.  This is being dealt with under the terms of the appropriate
Information Rights legislation.

 

In some circumstances we may charge for information.  If there is a charge
we will let you know, as you will be required to pay this before we deal
with your request.

 

Some information does not have to be released under this legislation.  We
will check the information you have asked for and send you as much as
possible.  If another person or organisation is named in the information,
we may have to ask their opinion before we decide what we can give you.

 

You should expect to receive a response to your request on or before 27
May 2020 in line with the legislation's 20 working day statutory deadline.

 

For your information we may publish the response to your request on our
City Council's website, which can be found at the following address:
[3]www.stoke.gov.uk.

 

If you have any queries about this email please do not hesitate to contact
us.

 

You can find details of how we handle your personal information by
visiting [4]www.stoke.gov.uk/dataprotection

 

Yours sincerely

 

Information Rights Team

 

Information Rights

Floor 2 Civic Centre Glebe Street

Stoke-on-Trent ST4 1HH

City of Stoke-on-Trent 

t 01782 232853, 01782 233020, 01782 233732, 01782 235965

e [5][Stoke on Trent City Council request email]

 

 

 

 

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[9]Google Play

show quoted sections

 

References

Visible links
1. file:///tmp/cid:filelist.xml@01D61C9D.1FF9B4F0
2. https://ico.org.uk/media/about-the-ico/p...
3. http://www.stoke.gov.uk/
4. http://www.stoke.gov.uk/dataprotection
5. mailto:[Stoke on Trent City Council request email]
6. https://www.stoke.gov.uk/info/20044/fost...
7. http://www.stoke.gov.uk/onlineaccount
8. https://itunes.apple.com/us/app/my-stoke...
9. https://play.google.com/store/apps/detai...

Dear FOI,

Further to my FOI request dated 27th April 2020, I have not yet received a response. The normal response time laud down by law is 20 working days. This date has now passed. I would appreciate an update regarding my request.

Yours sincerely,

D Finney

FOI, Stoke on Trent City Council

Link: [1]File-List

Thank you for your email.  Due to the current COVID-19 crisis the
Information Rights Team has been redeployed to emergency duties and is
operating with minimal staffing levels.  We are therefore not able to
provide a full service at this time. It is unlikely we will be able to
meet the normal statutory deadlines for freedom of information requests
and data protection requests, but we will respond to you as soon as we are
able.  Please accept our apologies for any delays.

 

We would also respectfully ask that you do not chase responses to your
requests unless the statutory 20 working day timeframe has elapsed - we
will still be trying our best to send you the information before this
happens.

 

If your enquiry is concerning urgent information for upcoming court dates
please contact the Team Manager Chris Parry,
[2][email address]

 

Kind regards

 

Information Rights Team

Stoke-on-Trent City Council

Civic Centre

Glebe Street

Stoke-on-Trent

ST4 1HH

 

Winner – UK Housing Awards Council of the Year 2019

Being a foster carer is truly life changing. If you have a spare room and
spare time, even as little as one weekend a month, you can make a real
difference to a child’s life.

Fostering for Stoke-on-Trent City Council offers a rewarding career with
comprehensive training and guidance. [3]Click here for more information.

Manage your council tax online and sign up for paperless billing with our
new online account at [4]www.stoke.gov.uk/onlineaccount - and access it
using the MyStoke app, putting fly-tipping, and litter reporting in your
hands at the touch of a button. Available in the [5]App Store and on
[6]Google Play

show quoted sections

 

References

Visible links
1. file:///tmp/cid:filelist.xml@01D6293E.40A75E70
2. mailto:[email address]
3. https://www.stoke.gov.uk/info/20044/fost...
4. http://www.stoke.gov.uk/onlineaccount
5. https://itunes.apple.com/us/app/my-stoke...
6. https://play.google.com/store/apps/detai...

FOI, Stoke on Trent City Council

Dear D Finney,

Thank you for your email. The statutory deadline for your request is today (27/5/2020) but unfortunately due to the reasons provided in your acknowledgement email below, we may not be able to respond to your response today.

We are still processing your request and will provide a response as soon as possible.

Yours sincerely

Information Rights Team
 
Information Rights
City of Stoke-on-Trent
Floor 2  Civic Centre  Glebe Street  Stoke-on-Trent  ST4 1HH
T: 01782 232853, 01782 233020, 01782 233732, 01782 235965
E: [Stoke on Trent City Council request email]

show quoted sections

FOI, Stoke on Trent City Council

Link: [1]File-List

Dear D Finney

 

Your request for information ref. SOT88231 about complaints received
relating to air pollution from domestic chimneys/flues in smoked
controlled zones, in 2017, 2018, 2019 and to 01/03/2020

 

We have now considered your request and a copy of the information is
attached below.  Please accept our apologies for the delay in sending this
to you.

 

The information supplied may be used for domestic or journalistic
purposes.  Its use for commercial gain including issuing to the public,
social media or computer blogs may be subject to the issue of a licence
under the Reuse of Public Sector Information Regulations 2015.

 

Confirmation of number of complaints raised to Stoke on Trent
Environmental Health department concerning air pollution from domestic
chimnies / flues in a smoke control zone in:

 

Response:

 

+------------------------------------------------------------------------+
|A. 2017 |25 complaints |
|-------------------------+----------------------------------------------|
|B. 2018 |22 complaints |
|-------------------------+----------------------------------------------|
|C. 2019 |28 complaints |
|-------------------------+----------------------------------------------|
|D. 2020 to 1^st March |9 complaints |
+------------------------------------------------------------------------+

 

Confirmation of number of complaints in these periods that were upheld? I.
E. Found to be correct and action taken.

 

Response:

 

+------------------------------------------------------------------------+
|2017 |2 complaints upheld |
|-------------------------+----------------------------------------------|
|2018 |1 complaint upheld |
|-------------------------+----------------------------------------------|
|2019 |1 complaint upheld |
|-------------------------+----------------------------------------------|
|2020 to 1^st March |1 complaint upheld |
+------------------------------------------------------------------------+

 

Confirmation of the number of instances where a prosecution and fine was
imposed under the Clean Air Act?

 

Response: No prosecutions or fines for smoke control offences have been
issued in the period in question.

 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to: The Information Rights Manager, Information Rights
Team, Stoke-on-Trent City Council, Floor 2, Civic Centre, Glebe Street,
ST4 1HH, or email [2][Stoke on Trent City Council request email].

 

Section 5.3 of the Freedom of Information Code of Practice states:

“It is usual practice to accept a request for an internal review made
within 40 working days from the date a public authority has issued an
initial response to a request and this should be made clear in that
response to the applicant. Public authorities are not obliged to accept
internal reviews after this date. Internal review requests should be made
in writing to a public authority.”

 

If, after contacting us, you are not content with the outcome, you may ask
the Information Commissioner for a decision.  Before doing this, please
see the following link for guidance from the Information Commissioner
relating to how to use your information rights responsibly and
effectively, to enable you to gain the best outcome from the process -
[3]http://ico.org.uk/for_the_public.

 

Generally, the Information Commissioner cannot make a decision unless you
have already used our internal review procedure. The Information
Commissioner can be contacted at: The Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, tel: 0303 123
1113 or you can visit their website at
[4]https://ico.org.uk/make-a-complaint/

 

You can find details of how we handle your personal information by
visiting [5]www.stoke.gov.uk/dataprotection

Yours sincerely

 

Information Rights Team

 

Information Rights

City of Stoke-on-Trent

Floor 2  Civic Centre  Glebe Street  Stoke-on-Trent  ST4 1HH

T: 01782 232853, 01782 233020, 01782 233732, 01782 235965

E: [6][Stoke on Trent City Council request email]

 

 

+------------------------------------------------------------------------+
|  |
| |
|Dear Stoke on Trent City Council, |
| |
|I would be pleased to receive the following information. |
| |
|Confirmation of number of complaints raised to Stoke on Trent |
|Environmental Health department concerning air pollution from domestic |
|chimnies / flues in a smoke control zone in: |
|A, 2017 |
|B, 2018 |
|C, 2019 |
|D, 2020 to 1st March |
| |
|Confirmation of number of complaints in these periods that were upheld? |
|I. E. Found to be correct and action taken. |
| |
|Confirmation of the number of instances where a prosecution and fine was|
|imposed under the Clean Air Act? |
| |
|Yours faithfully, |
| |
|D Finney |
| |
|  |
+------------------------------------------------------------------------+

 

 

Winner – UK Housing Awards Council of the Year 2019

Being a foster carer is truly life changing. If you have a spare room and
spare time, even as little as one weekend a month, you can make a real
difference to a child’s life.

Fostering for Stoke-on-Trent City Council offers a rewarding career with
comprehensive training and guidance. [7]Click here for more information.

Manage your council tax online and sign up for paperless billing with our
new online account at [8]www.stoke.gov.uk/onlineaccount - and access it
using the MyStoke app, putting fly-tipping, and litter reporting in your
hands at the touch of a button. Available in the [9]App Store and on
[10]Google Play

show quoted sections

 

References

Visible links
1. file:///tmp/cid:filelist.xml@01D63504.E0E03660
2. mailto:[Stoke on Trent City Council request email]
3. http://ico.org.uk/for_the_public
4. https://ico.org.uk/make-a-complaint/
5. http://www.stoke.gov.uk/dataprotection
6. mailto:[Stoke on Trent City Council request email]
7. https://www.stoke.gov.uk/info/20044/fost...
8. http://www.stoke.gov.uk/onlineaccount
9. https://itunes.apple.com/us/app/my-stoke...
10. https://play.google.com/store/apps/detai...