Agency worker: Agreements, Contracts, pay scales

Eric Blair made this Freedom of Information request to London Borough of Barking and Dagenham Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Sir or Madam,

Dear Sir or Madam,

Agency worker: Agreements, Contracts, pay scales

Please send me an electronic copy, (see accessibility notes below) via http://www.whatdotheyknow.com, of the following information:

FOI Act: (Freedom of Information Act 2000)

:- Contracts or equivalent information/documents

1.1) Copies of any contracts you have for the provision of temporary worker agency staff, with regards agency/temporary social care/social work staff/workers. Contracts you may have with individual agency staff recruitment businesses/services, hereafter called 'Vendors'. Or contracts you may have with organisations like, Comensura, Manpower, Reed, hereafter called 'Managed Service Provider' who provide Master/Vendor Neutral framework to managed all vendors on behalf of Public Authorities like yourselves. A sample FOI disclosed Managed Service Provider agreement can be downloaded via:
http://www.filedropper.com/mastervendorc...

:- Hourly Pay scales/rates with regards agency/temporary social care/social work staff.

1.2) A list of each Vendor you use and copies of hourly pay-scales/rates you hold for each Vendor. Whether or not you use each Vendor via Managed Service Provider framework. Please ensure any provided pay-scale information provided explains how many years of experience is required to be applicable to any specific hourly rate. Sample FOI disclosed pay scale/rates information can be downloaded via:
http://www.filedropper.com/agencypayscal...

:- Panel Vendor Agreement or equivalent information/documents

1.3 A copy of any contract/agreement used by yourself or any Managed Service Provider to manage individual Vendors through any Master/Vendor Neutral framework you operate or participate in, this is sometimes called a Panel Vendor Agreement. A sample FOI disclosed Panel Vendor Agreement can be downloaded via:
http://www.filedropper.com/panelvendorag...

To help clarify these requests 1.1, 1.2, 1.3, you can download:

A sample FOI disclosed Panel Vendor Agreement can be downloaded via:
http://www.filedropper.com/panelvendorag...

and

Sample FOI disclosed pay scale/rates information can be downloaded via:
http://www.filedropper.com/agencypayscal...

A sample FOI disclosed Managed Service Provider agreement can be downloaded via:
http://www.filedropper.com/mastervendorc...

Please also indicate whether any of the information requested 1.1, 1.2, 1.3 has ever been disclosed before under the FOI Act.

Acessibility notes: Information accessibility

To be able to use a computer Screen Reader (http://en.wikipedia.org/wiki/Screen_reader) with any information you provide please provide the information in Microsoft Office Word Document format (.Doc) or equivalents like WordPerfect and Open Office Writer Please state explicitly if this format is not available, if this format is not available please provide it in an accessible Portable Document Format (PDF). Accessibility information can be found at: http://en.wikipedia.org/wiki/Screen_reader and with regards PDF's http://www.adobe.com/enterprise/accessib... - http://www.adobe.com/products/acrobat/so...

Yours faithfully,

Eric Blair

3000Direct, London Borough of Barking and Dagenham Council

Thank you for contacting Barking & Dagenham Direct
We aim to respond fully to your query within 2 working days.
When this is not possible, we will email you to let you know what is
happening.
If your enquiry is urgent or should you need to speak to a Customer
Service Officer, please contact us on 020 8215 3000.

We are open Monday to Friday 8am - 8pm.

E-mail confidentiality notice. This message is intended for the addressees only. It may be private, confidential and may be covered by legal professional privilege or other confidentiality requirements. If you are not one of the intended recipients, please notify the sender immediately on +44 0 20-8215-3000 and delete the message from all locations in your computer network. Do not copy this email or use it for any purpose or disclose its contents to any person:to do so maybe unlawful.

Dear 3000Direct ,

I am writing to clarify/amend a part of my information request,Section 1.2, with regards payscale information.

This part of my original request stated:

":- Hourly Pay scales/rates with regards agency/temporary social care/social worker staff.

1.2) A list of each Vendor you use and copies of hourly
pay-scales/rates you hold for each Vendor. Whether or not you use each Vendor via a Managed Service Provider framework. Please ensure any provided pay-scale information provided explains how many years
of experience is required to be applicable to any specific hourly rate."

Please also add after the word 'framework':

If you do you use a Managed Service Provider please also provide a copy of the pay-scales/rates that are used by the Managed Service Provider to manage all these Vendors.

Therefore section 1.2 should now read thus:

1.2)A list of each Vendor you use and copies of hourly
pay-scales/rates you hold for each Vendor. Whether or not you use each Vendor via a Managed Service Provider framework. If you do you use a Managed Service Provider please also provide a copy of the pay-scales/rates that are used by the Managed Service Provider to manage all these Vendors. Please ensure any provided pay-scale information provided explains how many years of experience is required to be applicable to any specific hourly rate.

Yours sincerely,

Eric Blair

3000Direct, London Borough of Barking and Dagenham Council

Thank you for contacting Barking & Dagenham Direct
We aim to respond fully to your query within 2 working days.
When this is not possible, we will email you to let you know what is
happening.
If your enquiry is urgent or should you need to speak to a Customer
Service Officer, please contact us on 020 8215 3000.

We are open Monday to Friday 8am - 8pm.

E-mail confidentiality notice. This message is intended for the addressees only. It may be private, confidential and may be covered by legal professional privilege or other confidentiality requirements. If you are not one of the intended recipients, please notify the sender immediately on +44 0 20-8215-3000 and delete the message from all locations in your computer network. Do not copy this email or use it for any purpose or disclose its contents to any person:to do so maybe unlawful.

3000Direct, London Borough of Barking and Dagenham Council

Dear Mr Blair,

Thank you for contacting Barking and Dagenham Direct.

We have logged your request under the Freedom of Information Act; you
should expect to receive a response within 20 working days; your
reference is LBBD/34722

In the meantime, if you have any questions or require further
information please do not hesitate to contact us on 0208 215 3000 or
[email address].

Yours sincerely,

Karen Partridge | Customer Services Officer, Barking & Dagenham Direct

London Borough of Barking and Dagenham | 2nd Floor, Roycraft House, 15
Linton Road, | Barking | IG11 8HE.

Phone: 020 8215 3000| Fax: 020 8227 5184 |

Email: [email address] | www.barking-dagenham.gov.uk

Working together for a better borough that is safe, clean, fair and
respectful,

prosperous and healthy, and where our young people are inspired and
successful.

P Protect the environment and save trees; please only print if essential

show quoted sections

3000Direct, London Borough of Barking and Dagenham Council

Dear Eric,

Thank you for contacting Barking and Dagenham Direct.

I have also included this information into the Freedom of Information
Request under reference LBBD/34722.

In the meantime, If you have any questions or require further
information please do not hesitate to contact us on 0208 215 3000 or
[email address].

Yours sincerely,

Karen Partridge | Customer Services Officer, Barking & Dagenham Direct

London Borough of Barking and Dagenham | 2nd Floor, Roycraft House, 15
Linton Road, | Barking | IG11 8HE.

Phone: 020 8215 3000| Fax: 020 8227 5184 |

Email: [email address] | www.barking-dagenham.gov.uk

Working together for a better borough that is safe, clean, fair and
respectful,

prosperous and healthy, and where our young people are inspired and
successful.

P Protect the environment and save trees; please only print if essential

show quoted sections

ahmed remi, London Borough of Barking and Dagenham Council

Dear Mr Blair

Thank you for your e-mail received 10 February 2009 requesting information about Agency worker: Agreements &, Contracts, pay scales.

Ann Gravestock in the Resources Department will arrange for the information to be provided to you no later than 10/03/09.

Whilst it is the Council's policy to provide information wherever possible, I need to advise you that there are a number of exemptions under the Freedom of Information Act 2000. These may prevent me from releasing all or some of the information you have asked for. You will, however be informed if this is the case and why.

Yours sincerely

Remi Ahmed
Complaints Officer

E-mail confidentiality notice. This message is intended for the addressees only. It may be private, confidential and may be covered by legal professional privilege or other confidentiality requirements. If you are not one of the intended recipients, please notify the sender immediately on +44 0 20-8215-3000 and delete the message from all locations in your computer network. Do not copy this email or use it for any purpose or disclose its contents to any person:to do so maybe unlawful.

Dear Sir or Madam,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Barking & Dagenham Borough Council's handling of my FOI request 'Agency worker: Agreements, Contracts, pay scales'.

This request is currently overdue a response from Barking & Dagenham Borough Council. By law, the response had to be prompt but no later than 9 March 2009

Related disclosures already made:

Halton Council
"Thank you for providing the information requested
and doing so in such a short time of 7 working days."
http://www.whatdotheyknow.com/request/co...

Newham Council
http://www.whatdotheyknow.com/request/ag...

Liverpool Council
http://www.whatdotheyknow.com/request/di...

Kingston upon Thames Borough Council
http://www.whatdotheyknow.com/request/ag...

Telford & Wrekin Council
http://www.whatdotheyknow.com/request/co...

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/ag...

Yours sincerely,

Eric Blair

3000Direct, London Borough of Barking and Dagenham Council

Thank you for contacting Barking & Dagenham Direct
We aim to respond fully to your query within 2 working days.
When this is not possible, we will email you to let you know what is
happening.
If your enquiry is urgent or should you need to speak to a Customer
Service Officer, please contact us on 020 8215 3000.

We are open Monday to Friday 8am - 8pm.

E-mail confidentiality notice. This message is intended for the addressees only. It may be private, confidential and may be covered by legal professional privilege or other confidentiality requirements. If you are not one of the intended recipients, please notify the sender immediately on +44 0 20-8215-3000 and delete the message from all locations in your computer network. Do not copy this email or use it for any purpose or disclose its contents to any person:to do so maybe unlawful.

3000Direct, London Borough of Barking and Dagenham Council

Dear Mr Blair,

Thank you for contacting Barking and Dagenham Direct.

I apologise you have not received the information that you requested. I
have forwarded your email to the relevant department who undertakes
Freedom of Information requests and I entrust you will receive a
response as soon as possible.

I apologise for any inconvenience this has caused.

In the meantime, If you have any questions or require further
information please do not hesitate to contact us on 0208 215 3000 or
[email address].

Yours sincerely,

Karen Partridge | Customer Services Officer, Barking and Dagenham Direct

London Borough of Barking and Dagenham | Roycraft House, 15 Linton Road,
2nd Floor | Barking | IG11 8HE.

Phone: 020 8215 3000 | Fax: 020 8227 5184

Email: [email address] | www.barking-dagenham.gov.uk

Working together for a better borough that is safe, clean, fair and
respectful,

prosperous and healthy, and where our young people are inspired and
successful.

Protect the environment and save trees; please only print if essential

show quoted sections

Louis Poirier left an annotation ()

You go, George!

Louis Poirier left an annotation ()

Sorry: Eric

Whiddett Matthew, London Borough of Barking and Dagenham Council

Good afternoon Mr Blair

Thank you for your email about the lateness of response to your FOI
enquiry. Before I log your email as an official complaint I thought I
would give you an update on the progress of the response.

Your response was due on Tuesday 10^th March and I am currently waiting
for my draft response to be cleared. I am hoping that I will be able to
send it to you tomorrow at the latest.

Please give me a call if I can do anything further?

Regards

Matthew Whiddett

Performance Review and Improvement Manager, Performance Policy and
Programmes Team, London Borough of Barking and Dagenham, Room 208 - Town
Hall, Barking, IG11 7LU.

Phone: 020 8227 3190 | Fax: 020 8227 3243 | [mobile number]

Email: [1][email address] | [2]www.barking-dagenham.gov.uk

Working together for a better borough that is safe, clean, fair and
respectful,

prosperous and healthy, and where our young people are inspired and
successful.

P Protect the environment and save trees; please only print if essential

E-mail confidentiality notice. This message is intended for the addressees
only. It may be private, confidential and may be covered by legal
professional privilege or other confidentiality requirements. If you are
not one of the intended recipients, please notify the sender immediately
on +44 0 20-8215-3000 and delete the message from all locations in your
computer network. Do not copy this email or use it for any purpose or
disclose its contents to any person: to do so maybe unlawful.

References

Visible links
1. mailto:[email address]
2. http://www.barking-dagenham.gov.uk/

Dear Whiddett Matthew,

"Your response was due on Tuesday 10th March and I am currently waiting for my draft response to be cleared. I am hoping that I will be able to send it to you tomorrow at the latest." ?

Yours sincerely,

Eric Blair

Whiddett Matthew, London Borough of Barking and Dagenham Council

1 Attachment

Good afternoon Mr Blair

I am sorry that my own deadline passed - I have answered your request
but am still waiting for permission to release the information.

I have not forgotten and will get the information to you as soon as I
have clearance.

Regards
Matthew Whiddett
Performance Review and Improvement Manager, Performance Policy and
Programmes Team, London Borough of Barking and Dagenham, Room 208 - Town
Hall, Barking, IG11 7LU.
Phone: 020 8227 3190 | Fax: 020 8227 3243 | [mobile number]

Email: [email address] | www.barking-dagenham.gov.uk

Working together for a better borough that is safe, clean, fair and
respectful,
prosperous and healthy, and where our young people are inspired and
successful.

P Protect the environment and save trees; please only print if essential

E-mail confidentiality notice. This message is intended for the addressees only. It may be private, confidential and may be covered by legal professional privilege or other confidentiality requirements. If you are not one of the intended recipients, please notify the sender immediately on +44 0 20-8215-3000 and delete the message from all locations in your computer network. Do not copy this email or use it for any purpose or disclose its contents to any person:to do so maybe unlawful.

Whiddett Matthew, London Borough of Barking and Dagenham Council

7 Attachments

Good afternoon Mr Blair

Many thanks for your patience with this Freedom of Information request.

I have attached the entire contract with Matrix which is our sole
contract and will answer all of your enquires.

Please feel free to contact me for any further help and once again I
apologise for the delay.

Regards
Matthew Whiddett
Performance Review and Improvement Manager, Performance Policy and
Programmes Team, London Borough of Barking and Dagenham, Room 208 - Town
Hall, Barking, IG11 7LU.
Phone: 020 8227 3190 | Fax: 020 8227 3243 | [mobile number]

Email: [email address] | www.barking-dagenham.gov.uk

Working together for a better borough that is safe, clean, fair and
respectful,
prosperous and healthy, and where our young people are inspired and
successful.

P Protect the environment and save trees; please only print if essential

E-mail confidentiality notice. This message is intended for the addressees only. It may be private, confidential and may be covered by legal professional privilege or other confidentiality requirements. If you are not one of the intended recipients, please notify the sender immediately on +44 0 20-8215-3000 and delete the message from all locations in your computer network. Do not copy this email or use it for any purpose or disclose its contents to any person:to do so maybe unlawful.

Dear Whiddett Matthew,

Thank you for the disclosures you have released.

However, can I ask that the one sent as .tiff images are resent to me as PDF files, as they are in a format that is quite frustrating from a Assistive Technology point of view.

Based on my original request, quoted below, can you confirm that Barking & Dagenham Borough Council does not hold the released documents in an original format such as MS Word. Do you only have the released documents in hard-copy paper format?

Quote:

"To be able to use a computer Screen Reader
(http://en.wikipedia.org/wiki/Screen_reader) with any information you provide please provide the information in Microsoft Office Word Document format (.Doc) or equivalents like WordPerfect and Open Office Writer Please state explicitly if this format is not
available, if this format is not available please provide it in an accessible Portable Document Format (PDF). "

Yours sincerely,

Eric Blair

Whiddett Matthew, London Borough of Barking and Dagenham Council

1 Attachment

Good morning Mr Blair

The attached file is a PDF version of the three tif files I sent you.

I can confirm that we do not hold a word version of the contract, hence
my attempts to scan them.

Please let me know if I can do anything else.

Regards
Matthew Whiddett
Performance Review and Improvement Manager, Performance Policy and
Programmes Team, London Borough of Barking and Dagenham, Room 208 - Town
Hall, Barking, IG11 7LU.
Phone: 020 8227 3190 | Fax: 020 8227 3243 | [mobile number]

Email: [email address] | www.barking-dagenham.gov.uk

Working together for a better borough that is safe, clean, fair and
respectful,
prosperous and healthy, and where our young people are inspired and
successful.

P Protect the environment and save trees; please only print if essential

E-mail confidentiality notice. This message is intended for the addressees only. It may be private, confidential and may be covered by legal professional privilege or other confidentiality requirements. If you are not one of the intended recipients, please notify the sender immediately on +44 0 20-8215-3000 and delete the message from all locations in your computer network. Do not copy this email or use it for any purpose or disclose its contents to any person:to do so maybe unlawful.