Information Team
Laurence Kahn
Croydon Digital Services
 
Assistant Chief Executive Directorate
7th Floor, Zone B
Bernard Weatherill House
8 Mint Walk
Croydon CR0 1EA
 
FOI Reference: 4663337
 
Date: 13 May 2022
 
 
 
Dear Laurence Kahn
 
Freedom of Information Request
 
Your request has been considered under the provisions of the Freedom of Information 
Act. Please accept our apologies for the delay in responding to you. Specifically, you 
have requested the following information:
 
1) What was the value of spend on temporary staff from recruitment agencies
by the Council in 2020 - 2021 and 2021 - 2022?
 
Please also ensure that a gross spend value is detailed and include all spend 
associated to any contract let for the management/provision of temporary staff by a 
contracted provider (whether Vendor neutral or Master vendor). Please ensure that 
all figures are provided separately by year.
 
Total spend 2020-21
- £19,662,697.32
 
Total spend 2021-22
- £15,987,082.26
 
2) If you have a managed service provider (MSP) in place for the provision of 
temporary agency staff, please provide the following;
a. How was the contract to manage/provide the supply of agency/temporary staff 
let?   
 
Via MSTAR 2 Framework.
 
b. Who was the contract to manage/provide the supply of agency/temporary
staff let to?   
 
  

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Adecco.
 
c. When did the contract to manage / provide the supply of temporary / agency staff 
commence, how long does it run for and what is the end date? 
 
07 November 2016 and ends 06 November 2022.
 
 
If you are dissatisfied with the way the Council has handled your request under the 
Freedom of Information Act you may ask for an internal review.  This should be submitted 
to us within 40 working days of this response.  You can do this by outlining the details of 
your complaint by:
 
Email:
xxx@xxxxxxx.xxx.xx
 
Writing:
Information Team
London Borough of Croydon
Bernard Weatherill House
7th Floor - Zone B
8 Mint Walk
Croydon CR0 1EA
 
Any requests received after the 40 working day time limit will be considered only at the 
discretion of the council.
 
If you are not content with the outcome of the internal review, you have the right to apply 
directly to the Information Commissioner for a decision. The Information Commissioner 
can be contacted at:
 
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire   SK9 5AF
 
Yours sincerely 
 
 
Croydon Council

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