Agency Staffing Agreement

The request was successful.

Dear Norwich City Council,

1) What was the value of spend on temporary staff from recruitment agencies
by the Council in 2020 – 2021 and 2021 – 2022?

Please also ensure that a gross spend value is detailed and include all spend associated to any contract let for the management/provision of temporary staff by a contracted provider (whether Vendor neutral or Master vendor). Please ensure that all figures are provided separately by year.

2) If you have a managed service provider (MSP) in place for the provision
of temporary agency staff, please provide the following;
a. How was the contract to manage/provide the supply of agency/temporary staff let?

b. Who was the contract to manage/provide the supply of agency/temporary
staff let to?

c. When did the contract to manage / provide the supply of temporary /
agency staff commence, how long does it run for and what is the end date?

Yours faithfully,

Chris Maguire

CIVICA MAILBOXES, Norwich City Council

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We aim to respond to all enquiries as quickly as possible, and within five
working days from the date of your email.

Please visit [1]www.norwich.gov.uk to access information and services
including online applications for our most commonly used forms. You can
also send us your comments, compliments or complaints online.

You can also contact us in the following ways:

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Dear Norwich City Council,

Please note that the expected date for response is coming up and if you require any further clarifications to complete this request then please let me know.

Yours faithfully,

Chris Maguire

CIVICA MAILBOXES, Norwich City Council

1 Attachment

Thank you for contacting us.

We aim to respond to all enquiries as quickly as possible, and within five
working days from the date of your email.

Please visit [1]www.norwich.gov.uk to access information and services
including online applications for our most commonly used forms. You can
also send us your comments, compliments or complaints online.

You can also contact us in the following ways:

* 0344 980 3333 (general enquiries)
* 24 hour telephone payments – 0800 021 7784
* For 24 hour online payments, click [2]here

 

Information for customers who use the ‘Read receipt’ function

Emails sent to our mailboxes are automatically picked up by our systems,
forwarded on to the relevant departments, and then automatically deleted.
As a result, any read receipt you request will inform you that your
message has been deleted without being read. This is not correct, and your
email will be read and responded to as required.

 

 

Disclaimer

Norwich City Council Legal Disclaimer:

This message is for the named person's use only. It may contain
confidential, proprietary or legally privileged information. No
confidentiality or privilege is waived or lost by any mistransmission. If
you receive this message in error, please immediately delete it and all
copies of it from your system, destroy any hard copies of it and notify
the sender. You must not, directly or indirectly, use, disclose,
distribute, print, or copy any part of this message if you are not the
intended recipient. Norwich City Council reserves the right to monitor all
e-mail communications through its networks. Any views expressed in this
message are those of the individual sender, except where the message
states otherwise and the sender is authorised to state them to be the
views of any such entity.

Senders and recipients of email should be aware that, under the General
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References

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2. https://www.norwich.gov.uk/payforit

FOI QUERIES, Norwich City Council

Dear Chris Maguire,

 

Thank you for your Freedom of Information request relating to temporary
staff. Please accept our apologies for the delay in providing the below
response.

 

Response

 

1) What was the value of spend on temporary staff from recruitment
agencies by the Council in 2020 – 2021 and 2021 – 2022?
2020 - 2021 £657,933

2021 - 2022 £925,195

 

2) If you have a managed service provider (MSP) in place for the provision
of temporary agency staff, please provide the following;
Norwich City Council does not have an MSP.

a. How was the contract to manage/provide the supply of agency/temporary
staff let?
n/a

b. Who was the contract to manage/provide the supply of agency/temporary
staff let to?

n/a

c. When did the contract to manage / provide the supply of temporary /
agency staff commence, how long does it run for and what is the end date?

n/a

 

 

Please quote the reference number PN8932997 in any future

communications relating to this request.

If you are dissatisfied with the handling of your request, you have the right to 
ask for an internal review. Internal review requests should be submitted within 
two months of the date of receipt of the response to your original letter and 
should be addressed to:

 
 Information Governance Manager

 Norwich City Council

 City Hall

 Norwich

 NR2 1NH

 Email: [1][email address]
  
If you are still dissatisfied with the council’s response after the internal review 
you have a right of appeal to the Information Commissioner at:
 

 The Information Commissioner's Office 
 Wycliffe House 
 Water Lane 
 Wilmslow 
 Cheshire 

 SK9 5AF. 
 Telephone: 01625 545 700 
 Website: [2]www.ico.gov.uk

I will now close your request as of this date.
 
Yours faithfully
 

FOI team

Norwich City Council

Email: [Norwich City Council request email]

Disclaimer

Norwich City Council Legal Disclaimer:

This message is for the named person's use only. It may contain
confidential, proprietary or legally privileged information. No
confidentiality or privilege is waived or lost by any mistransmission. If
you receive this message in error, please immediately delete it and all
copies of it from your system, destroy any hard copies of it and notify
the sender. You must not, directly or indirectly, use, disclose,
distribute, print, or copy any part of this message if you are not the
intended recipient. Norwich City Council reserves the right to monitor all
e-mail communications through its networks. Any views expressed in this
message are those of the individual sender, except where the message
states otherwise and the sender is authorised to state them to be the
views of any such entity.

Senders and recipients of email should be aware that, under the General
Data Protection Regulation (GDPR) (EU) 2016 and the Freedom of Information
Act 2000 the contents may have to be disclosed in response to a request.

References

Visible links
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2. http://www.ico.gov.uk/