Dear David Bosch,

Freedom of Information Request Case ID 202200031

Thank you for your request for information received on 06 April 2022 in which you asked for the following information:

1) What was the value of spend on temporary staff from recruitment agencies by the Council in 2020 - 2021 and 2021 - 2022?

Please also ensure that a gross spend value is detailed and include all spend associated to any contract let for the management/provision of temporary staff by a contracted provider (whether Vendor neutral or Master vendor). Please ensure that all figures are provided separately by year.

2) If you have a managed service provider (MSP) in place for the provision of temporary agency staff, please provide the following;

a. How was the contract to manage/provide the supply of agency/temporary staff let?

b. Who was the contract to manage/provide the supply of agency/temporary staff let to?

c. When did the contract to manage / provide the supply of temporary / agency staff commence, how long does it run for and what is the end date?

Your request is being processed under the provisions of the Freedom of Information Act 2000 and you will receive a response within 20 working days of receipt of your request.

Kind regards,

Jane Beaumont
Information Governance Admin Assistant

Wiltshire Council | County Hall | Bythesea Road
Trowbridge | BA14 8JN

Email: [email address]

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Dear David Bosch

Freedom of Information Request Case ID 202200031

Thank you for your request for information received on 06 April 2022, in which you asked for the following information:

What was the value of spend on temporary staff from recruitment agencies by the Council in 2020 - 2021 and 2021 - 2022?

If you have a managed service provider (MSP) in place for the provision of temporary agency staff, please provide the following;

How was the contract to manage/provide the supply of agency/temporary staff let?

Who was the contract to manage/provide the supply of agency/temporary staff let to?

When did the contract to manage / provide the supply of temporary / agency staff commence, how long does it run for and what is the end date?

Under the Freedom of Information Act 2000 (the Act) the Council is obliged to:

Let you know whether we hold the information you have requested
Provide you with the requested information, if held, (subject to any exemptions to disclosure that may apply)

I can confirm that the council holds the information you requested which is as follows:

1) What was the value of spend on temporary staff from recruitment agencies by the Council in 2020 - 2021 and 2021 - 2022?

2020-2021 5,055,739
2021-2022 3,776,477

2) If you have a managed service provider (MSP) in place for the provision of temporary agency staff, please provide the following;

a. How was the contract to manage/provide the supply of agency/temporary staff let?

Via a full tender procurement exercise.

b. Who was the contract to manage/provide the supply of agency/temporary staff let to?

Matrix SCM (Supply Chain Management)

c. When did the contract to manage / provide the supply of temporary / agency staff commence, how long does it run for and what is the end date?

September 2021 for a period of 2 years with the possibility to extend for a further 1 year.

Information supplied under the Act may be subject to protection under the Copyright, Designs and Patents Act 1988. You may use the information we have provided in response to your request under the terms of the Open Government Licence.

If you are dissatisfied with the response to your request you can ask for a review of the handling of your request for information. Details of the complaints procedure are below.

Regards,

Kyle McCormack

Information Governance Team

Legal and Governance

Wiltshire Council

[email address]

Freedom of Information Complaints and Review Procedure

Any person who has requested information from Wiltshire Council which has been dealt with under the Freedom of Information Act is entitled to make a complaint and request an internal review of the handling of their request if they are dissatisfied with the response they have received.

Requests for review of a Freedom of Information requests should be made, in writing, which includes email, to:

Freedom of Information and Records Lead

Information Governance Team

Legal and Governance

Wiltshire Council

[email address]

Please include the Case ID number, the date of your request and details of why you are asking for a review. Requests for a review should be brought to our attention within 40 calendar days of our response to your request.

Any request for a review will be acknowledged in writing confirming the reasons for the review. The review will be allocated to someone who is independent of the original decision. The person conducting the review will set a target date for a response with the intention to complete the review within 20 working days. In more complex cases the review may take up to 40 working days.

The reviewer will conduct a full review of the handling of the request for information and the decisions taken, including decisions taken about where the public interest lies in respect of exempt information where applicable. The review enables a re-evaluation of the case taking into account any matters raised by the requester.

On completion of the review the reviewer will contact the requester with the result of the review. If the requester is still dissatisfied with the council's handling of their request they should contact the Information Commissioners Office (ICO). The ICO can be contacted using the following details:

Information Commissioners Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel; 0303 123 1113 (local rate)

01625 545 745 (national rate)

Email; [email address]

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