Agency Staff Agreement

Vicky Pizer made this Freedom of Information request to Stockton on Tees Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Stockton on Tees Council,

1) What is the value of spend on temporary staff from recruitment agencies by Stockton on Tees Council in 2015 - 2016?
Please ensure a gross spend value is detailed and include all spend associated to any contract let for the management/provision of temporary staff by a contracted provider (whether Vendor neutral or Master vendor)

2) If you have a Framework in place for the provision of temporary staff, please tell me:
a. The titles and content of the relevant frameworks
b. Who is on the current frameworks
c. The start and end dates of the frameworks
d. Any possible extension periods to the frameworks
e. The name and contact email of person responsible for the
frameworks.
f. The current performance of suppliers that are on the framework against their agreed KPIs.

3) Please can you attach a copy of the framework agreement of the supply of agency/temporary staff between Stockton on Tees Council and the parties/organisations it was let to.

4) If you have a managed service provider (MSP) in place for the provision of temporary agency staff, please provide the following;
a. How was the contract to manage/provide the supply of
agency/temporary staff let?
b. Who was the contract to manage/provide the supply of
agency/temporary staff let to?
c. When was the contract to manage/provide the supply of
temporary/agency staff to Stockton on Tees Council let?
d. When did the contract to manage / provide the supply of temporary / agency staff commence, how long does it run for and what is the end date?

5) If you have an MSP in place, Please can you attach a copy of the contract for the management/provision of the supply of agency/temporary staff between Stockton on Tees Council and the party/organisation the contract was let to

Yours faithfully,

Vicky Pizer

FOI Requests, Stockton on Tees Council

This email was classified as : OFFICIAL

Dear Vicky Pizer

Freedom of Information Act 2000 / Environmental Information Regulations 2004 – Ref: 2476/1617

Thank you for your correspondence received on 28 February 2017.

Your request is being considered under the Freedom of Information Act 2000 or the Environmental Information Regulations 2004 (whichever is most appropriate). You will receive the information requested within the statutory timescale of 20 working days.

However, please note the Acts define a number of exemptions that may prevent release of the requested information. There will therefore be an assessment of your request to determine if any exemptions apply to the information requested. If the information cannot be released, or only released in part you will be informed of the reasons why, together with any rights of appeal.

If the information requested refers to a third party, they may be consulted before deciding whether it can be released.

Yours sincerely,

Stockton-on-Tees Borough Council
Municipal Buildings, Church Road, Stockton-on-Tees, TS18 1LD
(01642) 527455
[Stockton on Tees Council request email]
www.stockton.gov.uk

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FOI Requests, Stockton on Tees Council

3 Attachments

This email was classified as : OFFICIAL

Dear Vicky Pizer

 

Freedom of Information Act 2000 – Ref: 2476/1617

 

Thank you for your correspondence received on 28 February 2017. In
response to your request I can now provide the following information. 

 

Q1) What is the value of spend on temporary staff from recruitment
agencies by Stockton on Tees Council in 2015 - 2016?

Please ensure a gross spend value is detailed and include all spend
associated to any contract let for the management/provision of temporary
staff by a contracted provider (whether Vendor neutral or Master vendor)

 

A1).The total value of spend for temporary staff from recruitment agencies
by Stockton on Tees Council in 2015 – 2016 is £3,668,452.85

 

Q2) If you have a Framework in place for the provision of temporary staff,
please tell me:

 

a. The titles and content of the relevant frameworks

 

A2a)Framework Agreement for the Provision of a Vendor Neutral Managed
Service for Temporary Agency

 

b. Who is on the current frameworks

 

A2b) de Poel Managed services Limited

 

c. The start and end dates of the frameworks

 

A2c) 1^st November 2014 – 31^st October 2016

 

d. Any possible extension periods to the frameworks

 

A2d) 24 months commencing 1^st November 2016

 

e. The name and contact email of person responsible for the frameworks.

 

A2e) Adam Smith – Regional Procurement Officer ([1][email address])

 

f. The current performance of suppliers that are on the framework against
their agreed KPIs.

 

A2f)The below KPI’s are from a regional perspective and do not take into
account individual Authority specific performance measures:-

 

Regional Savings – measured in terms of historic spend information and pay
rates against current spend information and pay rates (Contractor is
exceeding)

 

Framework Growth – measured in terms of historic throughput and
anticipated volumes compared to current throughput and delivered volumes
(Contractor is exceeding)

 

Member Uptake – measured in terms of NEPO Members accessing Framework
compared to current NEPO Members accessing Framework (Contractor is
exceeding)

 

System Offering – measured against tendered scope and contracting
authority feedback/improvement suggestions during regional contract
management reviews (Contractor notified that current offering does not
satisfy requirements in their entirety and are currently in a major
development/investment phase to update system offering and platform for
scheduled extension)

 

Customer Service – measured quarterly based on Contracting Authority
feedback (Contractor previously operating below standard in terms of
communication and helpdesk support primarily following a poor
implementation strategy.  However, have shown significant improvements
from August 2015 and anticipate this to be satisfactory following the next
survey exercise).

 

Q3) Please can you attach a copy of the framework agreement of the supply
of agency/temporary staff between Stockton on Tees Council and the
parties/organisations it was let to.

 

A3) Please see attached documents.

 

Q4) If you have a managed service provider (MSP) in place for the
provision of temporary agency staff, please provide the following;

 

a. How was the contract to manage/provide the supply of agency/temporary
staff let?

 

A4a) Open process advertised via the NEPO e-Tendering Portal (OJEU Ref:
2014/S 078-136345). Framework Agreement for the Provision of a Vendor
Neutral Managed Service for Temporary Agency Workers (24 Months Commencing
01st November 2014 with the option to extend for up to a further 24 month
period).

 

b. Who was the contract to manage/provide the supply of agency/temporary
staff let to?

 

A4b) de Poel Managed Services Limited

 

c. When was the contract to manage/provide the supply of temporary/agency
staff to Stockton on Tees Council let?

 

A4c) 1^st November 2014

 

d. When did the contract to manage / provide the supply of temporary /
agency staff commence, how long does it run for and what is the end date?

 

A4d)The contract period is 24 months with a 24 month extension period. 
The contract is due to expire 31^st October 2016 with the option to extend
to 31^st October 2018.

 

Q5) If you have an MSP in place, Please can you attach a copy of the
contract for the management/provision of the supply of agency/temporary
staff between Stockton on Tees Council and the party/organisation the
contract was let to

 

A5) Please see attached documents.

 

If you have any queries or concerns please contact me in the first
instance.

 

However, if you are unhappy with the way your request for information has
been handled, you can submit a complaint to [2][Stockton on Tees Council request email] 

 

If, after your complaint has been determined, you remain dissatisfied with
the handling of your request or complaint, you have a right to appeal to
the Information Commissioner at:

 

The Information Commissioner's Office (ICO), Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF.  Telephone: 0303 123 1113  Website:
[3]www.ico.org.uk. 

The ICO does not make a charge for an appeal.

 

Yours sincerely,

 

Helen Hodgson

Customer Relations and Information Governance Assistant

Stockton-on-Tees Borough Council

Municipal Buildings, Church Road, Stockton-on-Tees, TS18 1LD

(01642) 527455

[4][Stockton on Tees Council request email]

[5]www.stockton.gov.uk

 

[6]CSE LOGO NEW

 

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