Agency spend for non-clinical staff
Dear NHS North of England Commissioning Support Unit,
Could I please request the below information under the Freedom of Information Act (FOIA):
Breakdown of which recruitment agencies have supplied temporary non-Clinical staff from October 2022 – March 2023.
Amount of recruitment agency spend for temporary non-Clinical staff from October 2022 – March 2023.
Number of shifts filled by recruitment agencies for Estates, Facilities Management and Ancillary staff from October 2022-March 2023.
Amount of recruitment agency spend for temporary staff for Estates, Facilities Management and Ancillary staff from October 2022 – March 2023.
Point of contact and contact details within your organisation who oversees temporary service provision and details of any Neutral or Master Vend contracts currently in place.
Yours faithfully,
Fay Owen
Dear Ms Owen
Thank you for freedom of information request which was received on 31 May
2023.
North England Commissioning Support (NECS) FOI’s are dealt with by NHS
England at [1][email address]. For more information please see our
website [2]https://www.necsu.nhs.uk/contact/.
Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and we aim to answer your request within twenty
working days.
In some circumstances a fee may be payable. If that is the case, I will
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If you have any queries about this request or wish to contact us again,
please email the address above and the message will be forwarded
appropriately. Please remember to quote the reference number above in any
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Yours sincerely
Pamela Coxon (she/her)
Information Governance Officer
NECS: A care system support organisation
Riverside House, Newburn, Newcastle upon Tyne
Direct Line: 0191 691 3677
Personal Email: [3][email address]
Team Email: [4][email address]
Web: [5]www.necsu.nhs.uk
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Dear Fay Owen,
NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. Your request is being dealt with under the
terms of the FOI Act and will be answered within twenty working days. Your
reference number is FOI-2306-1984517.
For further information regarding the FOI Act, please refer to the website
of the [1]Information Commissioner’s Office (ICO). For further information
regarding NHS England, and the information we publish, please visit [2]our
website.
If you have any queries about this request or wish to contact us again,
please email [3][email address] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.
Yours sincerely,
Freedom of Information
NHS England
PO Box 16738
REDDITCH
B97 9PT
Tel: 0300 311 22 33
Email: [4][email address]
Dear Fay Owen,
Thank you for your correspondence dated 01 June 2023.
Your correspondence read:-
“Could I please request the below information under the Freedom of
Information Act (FOIA):
Breakdown of which recruitment agencies have supplied temporary
non-Clinical staff from October 2022 – March 2023.
Amount of recruitment agency spend for temporary non-Clinical staff from
October 2022 – March 2023.
Number of shifts filled by recruitment agencies for Estates, Facilities
Management and Ancillary staff from October 2022-March 2023.
Amount of recruitment agency spend for temporary staff for Estates,
Facilities Management and Ancillary staff from October 2022 – March 2023.
Point of contact and contact details within your organisation who oversees
temporary service provision and details of any Neutral or Master Vend
contracts currently in place.”
NHS England is not, at this stage, able to proceed with your enquiry under
the (FOI) Act, as your request is unclear.
It may help if we first explain that the FOI Act gives you the right to
ask any public sector organisation for the recorded information they have
on any subject. You can ask for any information you think a public
authority may hold. The right only covers recorded information which
includes information held on computers, in emails and in printed or
handwritten documents.
Your request can be in the form of a question, rather than a request for
specific documents, but the authority does not have to answer your
question if this would mean creating new information or giving an opinion
or judgment that is not already recorded.
We would be grateful if you could clarify:
• Please could you clarify if this request relates to just NECS (North
of England Commissioning Support Unit) or whether your request relates
to NHS England as a whole?
As set out at Section 1(3) of the FOI Act, when further information is
required in order to identify and locate the information requested, and
the applicant has been informed, no further action is required until the
additional information has been received.
Please send your clarified request to [1][email address].
Once received, NHS England will write to acknowledge receipt of your
request and to provide you with a reference number. Please note that the
20 working day timeframe for complying with an FOI request does not
commence until the above information is provided.
Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][email address].
Yours sincerely,
Freedom of Information
Communications Team
Office of the Chairs, Chief Executive Officer and Chief Operating Officer
NHS England
PO Box 16738
REDDITCH
B97 9PT
Tel: 0300 311 22 33
Email: [email address]
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