Thank you for your email which has been received safely. 

 

Please note, this email address is monitored between the hours of 9am &
5pm Monday to Friday (excluding bank holidays) 

 

Your email will be reviewed and responded to as soon as possible. Please
note that during busy periods there may be a delay in the Trust responding
to, or completing your request. We will endeavour to keep you informed of
progress. We apologise for any inconvenience this may cause. 

 

If you would like to discuss your query directly with the IG team or if
your query is urgent please contact 0161 716 3225 during business hours. 

 

If you are emailing seeking medical assistance, please contact your GP or
attend your local A&E service.  

 

Details of services offered by the Trust are available
via [1]penninecare.nhs.uk/services, or if you are in
crisis, [2]penninecare.nhs.uk/help. You can also contact
the 24-hour Helpline on 0800 014 9995 (freephone).  

 

Many thanks 

 

Kind regards 

 

The Information Governance Team

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Good afternoon Gregory

Pennine Care is a mental health and learning disabilities service provider Trust, and as such don't employ or utilise the vast majority of the roles you list. We can advise that your request is more suited to Acute Hospital Trusts.

For the footprint we operate in, the relevant Acute Hospitals are:
• Northern Care Alliance NHS Foundation Trust (incorporating Pennine Acute Hospital Trust)
• Tameside and Glossop Integrated Care NHS Foundation Trust
• Stockport NHS Foundation Trust

Please can you confirm if you still wish the Trust to consider your request?

Kind regards

Sarah Doherty-Browne (she/her)
Information Governance Manager/Deputy Data Protection Officer Pennine Care NHS Foundation Trust
225 Old Street
Ashton-under-Lyne OL6 7SR
Website: http://www.penninecare.nhs.uk/

Email: [email address]

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Good morning Gregory

 

FOI ref: 2023/0662

 

Further to your email below, I can now respond to your request.

 

Pennine Care NHS Foundation Trust (the Trust) does not hold the
information that you have requested in an easily retrievable format.

 

Pennine Care do not hold Q5 in an easily retriavble format, as there is no
central log of shifts offered to agency, or sought from agency.  Our
central records would only confirm hours actually worked/fulfillled. We
would need to contact each team to estbalish if they’d make a request to
agency that was unfulfilled.  This would take in excess of 18 hours.

 

Therefore, as per Section 12(1) of the Freedom of Information Act 2000,
the cost of providing you with the information is above the amount to
which we are legally required to respond i.e. the cost of locating and
retrieving the information exceeds the ‘appropriate level’ as stated in
the Freedom of Information (Fees and Appropriate Limit) Regulations 2004.

 

In accordance with the S.17 of the Freedom of Information Act, this
correspondence is your Refusal Notice for that information.

 

In accordance with S.16, the duty to advise and assist, I can advise that
we have provided below the spend and usage informaiton we were ale to
gather before it was apprecited the 18 hour limit would be reached. 

 

1)      What is the total Framework Agency spend for Nurses from 1st April
2022 to 31st March 2023? Please provide a breakdown of spend, per
specialty*, and by each recruitment agency (by company name) – Please find
attached – note, Pennine Care is a mental health Trust, and as such the
speciality will be mental health

2)      What is the total Non-Framework Agency spend for Nurses from 1st
April 2022 to 31st March 2023? Please provide a breakdown of spend, per
specialty*, and by each recruitment agency (by company name). – Please
find attached – note, Pennine Care is a mental health Trust, and as such
the speciality will be mental health

3)      What is the total Framework Agency spend for HCA’s from 1st April
2022 to 31st March 2023? Please provide a breakdown of spend, per
specialty*, and by each recruitment agency (by company name) – Please find
attached – note, Pennine Care is a mental health Trust, and as such the
speciality will be mental health.

4)      What is the total Non-Framework Agency spend for HCA’s from 1st
April 2022 to 31st March 2023? Please provide a breakdown of spend, per
specialty*, and by each recruitment agency (by company name). – Please
find attached – note, Pennine Care is a mental health Trust, and as such
the speciality will be mental health

5)      How many requirements (hours) were released to both Framework and
Non-Framework Agencies for the period 1st April 2022 to 31st March 2023?
Please provide a breakdown per calendar month and by speciality*.

6)      What was the total hours filled by Framework and Non-Framework
Agencies for the period 1st April 2022 to 31st March 2023. Please break
this down per agency (company name), per calendar month and by
speciality*.

7)      What was the total spend on Nurses and HCA’s on the Trusts' Bank,
and the total spend on Framework Agency Nurses and HCA’s? Please provide a
clear breakdown of total spend per fiscal year, per specialism*, per
agency (by company name) for 2020, 2021 and 2022. – Please find attached –
note, Pennine Care is a mental health Trust, and as such the speciality
will be mental health

 

 

Complaint Rights

 

Your attention is drawn to the details below, which outline your right of
complaint.  

 

For information regarding how we will handle your personal data as part of
our FOI process, please see the following address –
[1]https://www.penninecare.nhs.uk/foi.  If you require a printed copy,
please let us know

 

Should you have any further queries concerning this matter, please email,
write or contact the team on telephone number 0161 716 3147 quoting the
reference number above.

 

Yours sincerely

 

Sarah Doherty-Browne

 

Freedom of Information Team

Pennine Care NHS Foundation Trust

225 Old Street

Ashton-under-Lyne OL6 7SR

Website: [2]www.penninecare.nhs.uk

 

Email: [3][email address]

 

 

************************************************************************************************

SATISFACTION SURVEY

 

To help us monitor and improve our services, please complete our anonymous
satisfaction survey that can be found at the following address –

[4]https://www.surveymonkey.co.uk/r/PCFTFOI...

 

COMPLAINT RIGHTS

 

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

 

You have the right to request the Trust review their decision.  However,
please be advised, as per the Freedom of Information Code of Practice
(2018), the Trust is not obliged to undertake a formal internal review on
any complaints received  40 working days after the date of response.  If a
request for internal review is received after 40 working days, the Trust
may not accept your request for formal review, but will take steps to
assist you. 

 

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the case officer that dealt with your request.

 

Ask to have the decision looked at again –

 

The quickest and easiest way to have the decision looked at again is to
telephone the case officer.

 

That person will be able to discuss the decision, explain any issues and
assist with any problems.

 

Complaint

 

If you are dissatisfied with the handling procedures or the decision of
Pennine Care NHS Foundation Trust made under the Freedom of Information
Act 2000 regarding access to information, you can lodge a complaint with
Pennine Care NHS Foundation Trust to have the decision reviewed.

 

Complaints should be made in writing and addressed:

The Head of Information Governance

Pennine Care NHS Foundation Trust

225 Old Street

Ashton-under-Lyne OL6 7SR

 

If email is prefered, complaints may be sent to
[5][email address].

 

The Information Commissioner

 

After lodging a complaint with Pennine Care NHS Foundation Trust if you
are still dissatisfied with the decision you can make an application to
the Information Commissioner for a decision on whether the request for
information has been dealt with in accordance with the requirements of the
Act.

 

For information on how to make an application to the Information
Commissioner please visit their website at [6]www.ico.org.uk . 
Alternatively, phone or write to:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Phone:  01625 545 700

 

 

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