Advocacy for people with a learning disability or autism

Kate Mercer Training made this Freedom of Information request to Norfolk County Council

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Kate Mercer Training

Dear Norfolk County Council,

We are working on a review of advocacy for people with a learning disability and autistic people who are inpatients in mental health, learning disability or autism specialist hospitals.

Part of this review is to find out what advocacy is being commissioned and delivered across England.

We would be very grateful if you could tell us the following information about your local area:
1. Please tell us the name of the organisation/s who is commissioned to deliver the following types of statutory independent advocacy:
1.1 Independent Mental Health Advocacy
1.2 Advocacy under the Care Act
1.3 Independent Mental Capacity Advocacy (including DoLS)
2. Please tell us the name of any organisation(s) that you commission to deliver any type of advocacy for the following groups.

2.1 children and young people who have a learning disability or autism in the community (for instance to prevent admission to hospital, or through the C(E)TR process)
2.2 adults who have a learning disability and or autism in the community (for instance to prevent admission to hospital, or through the C(E)TR process)
2.2 children and young people who have a learning disability or autism who are in inpatient settings (informal or formal patients)
2.3 adults who have a learning disability or autism who are in inpatient settings (informal or formal patients)
2.4 where a person is in segregation (or subject to any other restrictive practice)

3. Please tell us the name of any organisation you commission which supports
a) self advocacy (ie support to help an individual to speak up for themselves)
b) peer advocacy (ie support between people who have shared experiences for example both people have a learning disability)
c) group advocacy (ie support delivered within a group setting)

4. Please tell us the name of any organisation(s) - which the local authority holds information on or has referred individuals to - which support family carers to advocate for their relative with a learning disability or who is autistic. This support may take the form of providing information, training, peer support, or any function relating to supporting family carer advocates.

Thank you for your help. This information will be used to inform the review findings and influence decisions on how to improve the impact of advocacy.

Yours faithfully,

Kate Mercer

Freedom of Information, Norfolk County Council

5 Attachments

Dear Ms Mercer,

 

Freedom of Information Act 2000/Environmental Information Regulations 2004
Information Request ENQ-516511-M1H9W7

 

Thank you for your request for information received on 7^th October 2021.

 

We have up to 20 working days in which to deal with your request.

 

If we require clarification of your request we will contact you to explain
this, and the 20 working-day period will then start from the day that we
receive your clarification.

We will inform you in advance if there is a charge for supplying copies of
any information, and we will provide an explanation if any information
which we hold is not released to you.

 

If the requested information contains references to any third parties, we
may need to seek their views before we can decide whether or not to
release the information to you. In such cases we will not share your own
personal details with third parties.

 

Should you have any queries regarding your request, please contact the
team by email at [1][Norfolk County Council request email] or by telephone on 01603 222661.

 

Yours sincerely

 

Sarah Cooper, Business Support Assistant

Information Compliance Team

Dept: 01603 222661

Bay 7-9, Ground Floor, County Hall, Norwich

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Freedom of Information, Norfolk County Council

10 Attachments

Dear Ms Mercer,

 

Freedom of Information Request ENQ-516511-M1H9W7

 

I refer to your request for information dated 7^th October 2021 and
apologise for the delay in our response.

 

You asked for:

 

Information regarding advocacy for people with a learning disability and
autistic people who are inpatients in mental health, learning disability
or autism specialist hospitals.

 

1. Please tell us the name of the organisation/s who is commissioned to
deliver the following types of statutory independent advocacy:

1.1 Independent Mental Health Advocacy

1.2 Advocacy under the Care Act

1.3 Independent Mental Capacity Advocacy (including DoLS)

 

Our response:

 

Currently, the organisation commissioned to provide these statutorily
required advocacy services for adults aged over 18 is POHWER. This is the
lead provider. POHWER works with the following additional organisations to
provide aspects of this advocacy: Age UK Norfolk; Community Action
Norfolk; Equal Lives.

 

 

2. Please tell us the name of any organisation(s) that you commission to
deliver any type of advocacy for the following groups.

2.1 children and young people who have a learning disability or autism in
the community (for instance to prevent admission to hospital, or through
the C(E)TR process)

2.2 adults who have a learning disability and or autism in the community
(for instance to prevent admission to hospital, or through the C(E)TR
process)

2.2 children and young people who have a learning disability or autism who
are in inpatient settings (informal or formal patients)

2.3 adults who have a learning disability or autism who are in inpatient
settings (informal or formal patients)

2.4 where a person is in segregation (or subject to any other restrictive
practice)

 

Our response:

 

The Advocacy Service commissioned for children and young people in care or
who have left care is Coram Voice. Please see the following link for more
information [1]Advocate - Norfolk County Council.

 

For Adults Social Services, we refer you to the response to question 1
above.

 

 

3. Please tell us the name of any organisation you commission which
supports

a) self advocacy (ie support to help an individual to speak up for
themselves)

b) peer advocacy (ie support between people who have shared experiences
for example both people have a learning disability)

c) group advocacy (ie support delivered within a group setting)

 

Our response:

 

For adults aged 18 plus, in addition to statutory advocacy referred to in
our response to question 1, Norfolk County Council also currently
commissions organisations to provide information, advice and community
advocacy. Some of the services commissioned include self-advocacy,
elements of group advocacy, and elements of peer advocacy. The providers
of information, advice and community advocacy for adults are:

 

o For people with learning difficulties – Opening Doors
o For older people – Age UK Norfolk / Age UK Norwich
o For people with physical disabilities, mental health problems and
other long term conditions – Equal Lives
o For people who are deaf – Deaf Connexions/Norfolk Deaf Advocacy
o For people with dementia – Alzheimer’s Society
o For Carers (including young carers) – Norfolk Carers Matters (through
Carer’s Voice)
o Generic advice – Norfolk Citizen’s Advice Bureau / Diss and District
CAB

 

 

4. Please tell us the name of any organisation(s) - which the local
authority holds information on or has referred individuals to - which
support family carers to advocate for their relative with a learning
disability or who is autistic. This support may take the form of providing
information, training, peer support, or any function relating to
supporting family carer advocates.

 

 

Our response:

 

Your request has been considered and is refused.  In accordance with the
Freedom of Information Act 2000 (the Act), this letter acts as a Refusal
Notice.

 

Exemption

 

Section 21(1) of the Act provides an exemption for release of information
that is reasonably accessible to you even if it is accessible only on
payment of a fee.

 

Information is to be taken to be reasonably accessible if it is
information which the County Council or any other person is obliged by or
under any statute to communicate to members of the public on request
whether free of charge or on payment.

 

Reason:

 

This decision is based upon the following reasons:

 

Information about contracts can be found on the County Council website:
[2]https://www.norfolk.gov.uk/what-we-do-an...

 

The SEND local offer can be found here: [3]SEND Local Offer - Norfolk
County Council. This contains several organisations that parents can
‘refer’ themselves to for information, advice, and guidance.

 

 

If you are dissatisfied with our handling of your request, you have the
right of appeal through the Council’s internal review procedure by setting
out the grounds of your appeal in writing to:

 

[4][Norfolk County Council request email]

or Information Compliance Team

County Hall

Martineau Lane

Norwich

NR1 2DH

 

An appeal should be submitted within 40 working days of the date of this
notice and should be identified as "FOI Appeal".

 

If you are dissatisfied after pursuing the complaints procedure, you may
apply to the Information Commissioner under Section 50 of the Act for a
decision whether your request for information has been dealt with in
accordance with the requirements of Part I of the Act.  Refer to the ICO
Website at: [5]https://ico.org.uk/concerns/ for advice on how to report a
concern.  Or you can write to them at:

 

First Contact Team

Information Commissioner's Office

Wycliffe House

Water Lane, Wilmslow

Cheshire

SK9 5AF

 

Yours sincerely,

Lawrence Stringer, Information Compliance Officer

Strategy and Transformation

Dept: 01603 222661

County Hall

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[13]Campaign Logo

 

From: Freedom of Information
Sent: 07 October 2021 16:55
To: K. Huijbers <[FOI #797957 email]>
Subject: ENQ-516511-M1H9W7 Freedom of Information request - Advocacy for
people with a learning disability or autism

 

Dear Ms Mercer,

 

Freedom of Information Act 2000/Environmental Information Regulations 2004
Information Request ENQ-516511-M1H9W7

 

Thank you for your request for information received on 7^th October 2021.

 

We have up to 20 working days in which to deal with your request.

 

If we require clarification of your request we will contact you to explain
this, and the 20 working-day period will then start from the day that we
receive your clarification.

We will inform you in advance if there is a charge for supplying copies of
any information, and we will provide an explanation if any information
which we hold is not released to you.

 

If the requested information contains references to any third parties, we
may need to seek their views before we can decide whether or not to
release the information to you. In such cases we will not share your own
personal details with third parties.

 

Should you have any queries regarding your request, please contact the
team by email at [14][Norfolk County Council request email] or by telephone on 01603 222661.

 

Yours sincerely

 

Sarah Cooper, Business Support Assistant

Information Compliance Team

Dept: 01603 222661

Bay 7-9, Ground Floor, County Hall, Norwich

[15]Norfolk County Council[16]Twitter[17]Facebook[18]Web

[19]Campaign Logo

 

 

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