Adult's and children's Social care IT systems
Dear Blackburn with Darwen Borough Council,
Please could you provide the following details of your social care
IT system?
Do you operate the system as one joint IT system for both adult’s
and children’s social care?
If ”yes” please could you provide:
The total annual cost of support and maintenance and cost of any
recurring fees payable to your IT system supplier for the combined
service.
The installed modules used
The contract expiry date.
If “no “.
The total annual cost of support and maintenance and cost of any
other recurring fees payable by children’s services to the supplier
of your children’s social care IT system?
The installed modules used
The contract expiry date.
And also
The total annual cost of support and maintenance and cost of any
other recurring fees payable by adult’s services to the supplier of
your adult’s social care IT system?
The installed modules used
The contract expiry date.
Yours faithfully,
will johnson
Dear Mr Johnson,
Thank you for your request for information regarding adult's and
children's Social care IT systems (reference number 20068). Your request
was received on 26th March 2012 and I am dealing with it under the terms
of the Freedom of Information Act 2000 and/or the Environmental
Information Regulations 2004.
In some circumstances a fee may be payable and if that is the case, I
will let you know. A fees notice will be issued to you, and you will be
required to pay before we will proceed to deal with your request.
If you have any queries about this email, please contact [Name of Council employee removed]
on telephone number 01254 585582 or Heather Wolstenholme on 01254
585651. Alternatively, our email address is
[Blackburn with Darwen Borough Council request email].
Please remember to quote the reference number above in any future
communications.
Regards,
[Name of Council employee removed]
Information Governance Officer
Information Technology, Management and Governance
G Floor, Tower Block
Blackburn Town Hall
Blackburn
BB1 7DY
Tel: 01254 58 5852
Dear Mr Johnson,
Thank you for your request for information regarding Adults and Children's Social care IT systems (reference number 20068). Please see our response below. If you have any queries regarding this request for information then please don't hesitate to contact me.
Do you operate the system as one joint IT system for both adult's and children's social care? No
Adults
Last invoice dated to be paid by 13/04/2011 the cost was £56,457.68 and the software support was valid to 30/04/2012.
The Modules used are:
Adult Protection
Assessment Framework
Billing and Collection
Basic Use of Swift
Costed Packages of care
Provider Set-Up
Financial Assessments for Community Care and Supporting People
Financial Assessments for Residential Care
Frontdesk
Gazetteer
Independent Sector Payments
Person Profile
Printing
Registers
Significant Events
Supporting People
SWIFT Help
System Administration
Work Management
Children's Services
Annual Cost: £26,000. No contract expiry date.
Main ICS system and Adoptions Module.
If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision, you should write to: Sarah Slater, Information Governance Manager, Information Governance, Blackburn with Darwen Borough Council, G Floor, Town Hall, Blackburn, Lancashire, BB1 7DY.
If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Council. The Information Commissioner can be contacted at: The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Please find attached our 'have your say' feedback policy.
Regards,
[Name of Council employee removed]
Information Governance Officer
Information Technology, Management and Governance
G Floor, Tower Block
Blackburn Town Hall
Blackburn
BB1 7DY
Tel: 01254 58 5852
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