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Adult social care systems and documentation

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Dear Richmond upon Thames Borough Council,

Please provide a full blank copy (ideally pdf) of your contact, referral, social care assessment, support plan, review, and panel application forms as per your adult social care records system.

Please state which electronic records system you are using in your adult social care teams (where there is more than one system used by social workers supporting adults please list all).

Please state when this system was first rolled out to adult social care teams.

Please explain, where possible, how your documentation has been tailored to be care act compliant.

This request will be actively monitored including regarding the timeframes and comprehensiveness of the response. Please be aware that delays and incomplete replies will be escalated as per FOI procedures.

Yours faithfully,

Mr Mark Jones

FOI, Richmond upon Thames Borough Council

Our Ref: L/ASU/e19610

 

Dear Mark Jones,

 

Thank you for your request for information received on 9 September 2016.

Your request is being considered and the information will be provided
within the 20 working day statutory timescale, this is subject to the
information not being exempt or containing reference to any third party.

The Freedom of Information Act 2000 defines a number of exemptions, if any
of these exemptions apply to the information you have requested then the
information may not be released. You will be informed if this is the case
along with details of your right to appeal.

The application of an exemption may mean that the information you have
requested may take longer to provide than the 20 working day limit. If
this is the case you will be notified in writing along with the additional
time required to consider your application.

If the information you have requested contains references to a third party
then they may have to be consulted before the information can be released.
If this is the case you will be notified in writing.

If you have any queries please contact us.

 

Regards

 

 

FOI Team

 

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relevant legislation.

Natalie Lacey, Richmond upon Thames Borough Council

6 Attachments

Handle as: Official

Our Ref: NL/e19610

 

Dear Mark Jones,

 

Your request for information which was received on 9 September 2016 has
been considered.

 

Please find our response below.

 

Your request:

 

1. Please provide a full blank copy (ideally pdf) of your contact,
referral, social care assessment, support plan, review, and panel
application forms as per your adult social care records system.

 

2. Please state which electronic records system you are using in your
adult social care teams (where there is more than one system used by
social workers supporting adults please list all).

 

3. Please state when this system was first rolled out to adult social care
teams.

 

4. Please explain, where possible, how your documentation has been
tailored to be care act compliant.

 

Our response:

 

1. Please see the attachments (19610_1; 19610_2; 19610_3; 19610_4;
19610_5; 19610_6)

 

2. Frameworki

 

3. May 2005

 

4. All our documentation was reviewed in line with the Care Act
requirements, forms were changed to ensure they use Care Act language and
eligibility criteria.

 

I hope you are satisfied with this response.

 

If you are dissatisfied please let us know in writing, setting out your
reasons why and send to:

 

Corporate Complaints and Access to Information Manager

Community Engagement & Accountability Team

Adult and Community Services

3rd Floor Civic Centre

44 York Street

Twickenham

TW1 3BZ

E-mail: [1][Richmond upon Thames Borough Council request email]

 

Kind regards

 

Natalie Lacey

Data Protection and Information Officer

Community Engagement and Accountability Team

Adult and Community Services

0208 891 7058

[email address]

 

 

--------------------------------------------------------------------------

If you have received this message in error you must not print, copy, use
or disclose the contents, but must delete it from your system and inform
the sender of the error. You should be aware that all emails received and
sent by the London Borough of Richmond upon Thames may be stored or
monitored, or disclosed to authorised third parties, in accordance with
relevant legislation.

References

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1. mailto:[Richmond upon Thames Borough Council request email]

We don't know whether the most recent response to this request contains information or not – if you are Mark Jones please sign in and let everyone know.