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Adult Social Care Queries

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Dear Luton Borough Council,

1) Can you confirm how many adults you currently have on a waiting list awaiting a community care placement (care package)
2) What is the average length of time an adult stays on the waiting list?
3) What happens when you are not able to place an adult within your current ASC Homecare framework/spot provider contract?
4) How many Domicile Care businesses in the borough have closed in the last 12 months?
5) What is the current demand for Adult Care services within Luton?
6) What is Luton council doing to address the shortage of Carers in the community?

Yours faithfully,

Miss Atkins

LBC Feedback, Luton Borough Council

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Dear sir or madam,

Further to your request for information we confirm we do hold the information requested. Please see our response below.


1) Can you confirm how many adults you currently have on a waiting list awaiting a community care placement (care package)

At the end of June 2018, following a full needs assessment where the outcome was to provide services, 60 clients were awaiting services. This is a snap shot at that point. YTD at that point, 94.1% of clients received their services within 28 days of assessment completion.

2) What is the average length of time an adult stays on the waiting list?

For clients waiting for a full needs assessment, at the end of Jun 2018 this stood at 9.73 days (average according to current financial year). (source NI 132)

For clients waiting services to start (any type of service) following the completion of the a full needs assessment at the end of June 2018 this stood at 6.5 days (average according to current financial year). (source NI 133)

3) What happens when you are not able to place an adult within your current ASC Homecare framework/spot provider contract?
If we cannot place within our partnership, we ask for support from our Hospital in take provider on a short term basis, if they are unable to support then we approach our spot provider
4) How many Domicile Care businesses in the borough have closed in the last 12 months?
3
5) What is the current demand for Adult Care services within Luton?

Not sure how to answer this as it could be open to interpretation but a suggested answer could be:

In the reporting period of April 2018 to June 2018, the total number of clients who have received a service (of any description including equipment) from Adult Social Care: 3639
Number of individuals with open services at the end of the period to June 2018: 3134
Number of clients receiving long term services by setting (period of April 2018 to June 2018):

Setting description Number
Community 2249
Residential Home 425
Nursing Home 102

Source: Client and Carer Overview June 2018.

In the period of April 2018 to June 2018, there were 2005 requests for assessment recorded in our case management system.
Source: Contacts YTD report

6) What is Luton council doing to address the shortage of Carers in the community?

Currently we monitor the capacity of the starters and leavers with our partnership and we monitor the partnership through their recruitment to ensure that there is a constant pipeline of carers coming down track.

This information is being provided as a statutory obligation under the Freedom of Information Act 2000.

Please note that under the Privacy and Electronic Communications (EC Directive) Regulations 2003 Luton Council ask not to receive unsolicited marketing communications.

You are free to use the information provided for your own purposes, including any non-commercial research you are doing and for the purposes of news reporting. Any other re-use, for example commercial publication, requires the permission of the copyright holder. You may apply for permission to re-use this information by submitting a request to [email address]  .

Detailed advice about the Reuse of Public Sector Information Regulations (PSI) 2005 is available from the Office of Public Sector Information at: Office of Public Sector information.

If you are not satisfied with our response to your request(s), you can ask for a review of how we have handled it, by contacting us at the address above or by contacting emailing us at [email address]  . Please set out any specific concerns you have. If you have any other queries or concerns then please contact us using the above details. Please quote the reference number provided above when contacting us.

Should you remain unhappy with our response after we have reviewed it, you can refer your concerns to the Information Commissioner Further information on the Freedom of Information Act is available through the Information Commissioner at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700
Internet: www.ico.gov.uk

Yours sincerely,

Information Governance Team
Luton Borough Council
Town Hall, George Street, Luton LU1 2BQ
Email: [email address]

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