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Adult Social Care provider and information

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Dear NHS England,

Can you please provide a table that breaks down the following;

1. Please confirm the number of NHS third party Contracts within the North East of England for disabled adult social care which are awarded to community interest companies (CIC), private companies and charities, who employ 20 people or more?

2. What is the percentage of third party, NHS contracts for disabled adult social care awarded by North East of England based NHS Trusts to companies, community interest companies and charities between financial year 2017/2018?

3. What percentage of disabled adult social care is delivered in house by the NHS and by third party contractors?

4. What is the most effective means of ensuring prompt payment of undisputed North East NHS invoices?

5. What are the largest outstanding debts owed by North East NHS Trusts to third party disabled adult social care providers?

Yours faithfully,

Carlton Banks

CONTACTUS, England (NHS ENGLAND), NHS England

** Please be aware we are experiencing a high volume of emails and
therefore we apologise that there may be a delay in responding.**
Dear Customer,

Thank you for your email. **Please read the important information below**

Please refer to the information below on how the Customer Contact Centre
can help you.

Our normal working hours are 08:00 to 18:00 from Monday to Friday and we
regret the delay in reply over the non-working hours.
The Customer Contact Centre is experiencing a high volume of enquiries. We
aim to respond to all general enquiries within 10 working days. If you
have raised a new complaint, you will receive a separate acknowledgement
within 3 working days

In the meantime, you may find the following information helpful.

How can the Customer Contact Centre help me?
NHS England commissions or buys primary care services; for example, GPs,
dentists, opticians, and pharmacy services. We are also responsible for
prison healthcare, military health services, and some specialised
services. We can provide advice about accessing, giving feedback or making
a complaint about these services.
You may be able to find the answer you are looking for in our Frequently
Asked Questions<https://www.england.nhs.uk/contact-us/ho...>
and our website explains how to feedback or make a
complaint<https://www.england.nhs.uk/contact-us/co...>.

What if I have an enquiry or complaint about hospital care, NHS 111 or
out-of-hours GP services?
If your enquiry or complaint is about secondary care, this includes
hospital care, NHS 111 services, mental health services, out-of-hours
services and community services such as district nursing you’ll need to
contact your local Clinical Commissioning Group (CCG). You can find their
contact details using the NHS Choices service
finder.<https://www.nhs.uk/Service-Search/Clinic...>

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No. Our advisors and not clinically trained and are unable to provide
medical advice. If you require emergency medical attention, dial 999 or
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so.
If you require non-urgent medical advice please contact your GP, local
walk-in or urgent healthcare centre, or call NHS 111. Calls are free from
landlines and mobile phones.

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You should report a change of name or address to your GP practice so they
can update their records. If your new address is outside the practice’s
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You should also advise your dentist or optician of a change of name or
address as they keep their own records.

Where can I find further information about NHS England?
You can find information about NHS England and our work on our
website.<https://www.england.nhs.uk/about/>

How we use your information: Our privacy notices explains how we use,
share and store your personal information. You can find this on the NHS
England website https://www.england.nhs.uk/privacy

show quoted sections

FOI, England (NHS ENGLAND), NHS England

Dear Carlton Banks,

 

Thank you for your communication dated 14 March 2019.

 

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, your request is being dealt with
under the terms of the FOI Act, and has been allocated the following
reference number: FOI-058798.

 

Your exact request was:

 

“Can you please provide a table that breaks down the following;

 

1. Please confirm the number of NHS third party Contracts within the North
East of England for disabled adult social care which are awarded to
community interest companies (CIC), private companies and charities, who
employ 20 people or more?

 

2. What is the percentage of third party, NHS contracts for disabled adult
social care awarded by North East of England based NHS Trusts to
companies, community interest companies and charities between financial
year 2017/2018?

 

3. What percentage of disabled adult social care is delivered in house by
the NHS and by third party contractors?

 

4. What is the most effective means of ensuring prompt payment of
undisputed North East NHS invoices?

 

5. What are the largest outstanding debts owed by North East NHS Trusts to
third party disabled adult social care providers?”

 

NHS England does not hold information in relation to your request.

 

It may help if we first explain that NHS England is not the same as ‘the
NHS in England’. The NHS in England is not a single organisation but is
made up of a range of organisations such as Hospitals, Clinical
Commissioning Groups (CCGs) and Ambulance Trusts are all recognised as
being independent constituent parts of the NHS as a whole. NHS England is
responsible for commissioning primary care services such as GP and dental
surgeries, as well as some specialised secondary care services. Therefore,
any recorded information NHS England may be able to provide in response to
an FOI request will generally relate to the services NHS England
commissions.

 

For information on commissioned services and the types of information NHS
England holds can be found on our [1]website and [2]publication scheme.
For further information on the NHS, its structure and other NHS
organisations please refer to [3]the NHS website.

 

Commissioning of social care is handled, generally, by local authorities.
As such you may wish to contact specific local authorities. You can find
Local Authority contact information on the Local Council website at the
following web link:

           

[4]https://www.gov.uk/find-local-council

 

The search results will provide you with the website of the relevant
council, from which you will be able to access information on how to
submit an FOI request to that council directly.

 

Additional commissioning of services may be undertaken by CCGs. As such,
you may wish to redirect your enquiry to individual CCGs. You can find CCG
contact information on the NHS Choices website at the following web link:

 

[5]http://www.nhs.uk/ServiceDirectories/Pag...

 

Information may be held by individual hospital trusts. As such, you may
wish to redirect your enquiry to Trusts directly. You can find Trust
contact information on the NHS Choices website at the following web link:

 

[6]https://www.nhs.uk/servicedirectories/pa...

 

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review. This should be requested in
writing within two months of the date of this letter. Your correspondence
should be labelled “Internal Review” and should outline your concerns
and/or the area(s) you would like the review to consider. Internal Review
requests should be sent to:

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [7][NHS England request email]

 

Please quote the reference number FOI-058798 in any future communications.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [8][email address]  

Website: [9]www.ico.org.uk

 

Please note there is no charge for making an appeal.

 

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows: PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [10][NHS England request email].

 

 

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [NHS England request email]

 

 

 

 

 

show quoted sections

FOI, England (NHS ENGLAND), NHS England

Dear Carlton Banks,

 

Thank you for your communication dated 14 March 2019.

 

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, your request is being dealt with
under the terms of the FOI Act, and has been allocated the following
reference number: FOI-058799.

 

Your exact request was:

 

1. Can you please provide a figure as to the number of the NHS 3rd Party
Contracts within the North East of England for disabled adult social care
which are awarded to Community interest Companies, private companies and
charities that employ 20 people or more?

 

2. What is the percentage of 3rd Party NHS contracts for disabled adult
social care awarded by North East England based NHS Trusts to companies
and Community interest Companies (CIC) and charities between financial
year 2017/2018?

 

3. What percentage of disabled adult social care is delivered in house by
the NHS or by 3rd party contractors?

 

4. What is the most effective means of expediting undisputed NHS invoices?

 

5. What are the largest outstanding debts owed by North East NHS Trusts to
3rd Party disabled adult social care providers?

 

NHS England does not hold information in relation to your request.

 

It may help if we first explain that NHS England is not the same as ‘the
NHS in England’. The NHS in England is not a single organisation but is
made up of a range of organisations such as Hospitals, Clinical
Commissioning Groups (CCGs) and Ambulance Trusts are all recognised as
being independent constituent parts of the NHS as a whole. NHS England is
responsible for commissioning primary care services such as GP and dental
surgeries, as well as some specialised secondary care services. Therefore,
any recorded information NHS England may be able to provide in response to
an FOI request will generally relate to the services NHS England
commissions.

 

For information on commissioned services and the types of information NHS
England holds can be found on our [1]website and [2]publication scheme.
For further information on the NHS, its structure and other NHS
organisations please refer to [3]the NHS website.

 

Commissioning of social care is handled, generally, by local authorities.
As such you may wish to contact specific local authorities. You can find
Local Authority contact information on the Local Council website at the
following web link:

           

[4]https://www.gov.uk/find-local-council

 

The search results will provide you with the website of the relevant
council, from which you will be able to access information on how to
submit an FOI request to that council directly.

 

Additional commissioning of services may be undertaken by CCGs. As such,
you may wish to redirect your enquiry to individual CCGs. You can find CCG
contact information on the NHS Choices website at the following web link:

 

[5]http://www.nhs.uk/ServiceDirectories/Pag...

 

Information may be held by individual hospital trusts. As such, you may
wish to redirect your enquiry to Trusts directly. You can find Trust
contact information on the NHS Choices website at the following web link:

 

[6]https://www.nhs.uk/servicedirectories/pa...

 

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review. This should be requested in
writing within two months of the date of this letter. Your correspondence
should be labelled “Internal Review” and should outline your concerns
and/or the area(s) you would like the review to consider. Internal Review
requests should be sent to:

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [7][NHS England request email]

 

Please quote the reference number FOI-058799 in any future communications.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [8][email address]  

Website: [9]www.ico.org.uk

 

Please note there is no charge for making an appeal.

 

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows: PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [10][NHS England request email].

 

 

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [NHS England request email]

 

 

 

 

 

show quoted sections

FOI, England (NHS ENGLAND), NHS England

Dear Carlton Banks,

 

Thank you for your communication dated 14 March 2019.

 

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, your request is being dealt with
under the terms of the FOI Act, and has been allocated the following
reference number: FOI-058800.

 

Your exact request was:

 

“1. What percentage of undisputed NHS 3rd Party contract invoices for
disabled adult social care were paid within 30, 60, 90 days or longer
between 2017/2018 financial year?

 

2. What percentage of invoices are/were disputed for NHS 3rd Party
contracts for disabled adult social care between 2017/2018 financial year
or remain outstanding?

 

3. What are the top 3 reasons as to why undisputed invoices are not paid?

 

4. What action is the government taking to ensure the prompt payment
policy is being adhered to by all public sector bodies?

 

5. Can you please name all disabled adult social care NHS contractor
holders within the North East England, including the value of the
contracts?”

 

NHS England does not hold information in relation to your request.

 

It may help if we first explain that NHS England is not the same as ‘the
NHS in England’. The NHS in England is not a single organisation but is
made up of a range of organisations such as Hospitals, Clinical
Commissioning Groups (CCGs) and Ambulance Trusts are all recognised as
being independent constituent parts of the NHS as a whole. NHS England is
responsible for commissioning primary care services such as GP and dental
surgeries, as well as some specialised secondary care services. Therefore,
any recorded information NHS England may be able to provide in response to
an FOI request will generally relate to the services NHS England
commissions.

 

For information on commissioned services and the types of information NHS
England holds can be found on our [1]website and [2]publication scheme.
For further information on the NHS, its structure and other NHS
organisations please refer to [3]the NHS website.

 

Commissioning of social care is handled, generally, by local authorities.
As such you may wish to contact specific local authorities. You can find
Local Authority contact information on the Local Council website at the
following web link:

           

[4]https://www.gov.uk/find-local-council

 

The search results will provide you with the website of the relevant
council, from which you will be able to access information on how to
submit an FOI request to that council directly.

 

Additional commissioning of services may be undertaken by CCGs. As such,
you may wish to redirect your enquiry to individual CCGs. You can find CCG
contact information on the NHS Choices website at the following web link:

 

[5]http://www.nhs.uk/ServiceDirectories/Pag...

 

Information may be held by individual hospital trusts. As such, you may
wish to redirect your enquiry to Trusts directly. You can find Trust
contact information on the NHS Choices website at the following web link:

 

[6]https://www.nhs.uk/servicedirectories/pa...

 

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review. This should be requested in
writing within two months of the date of this letter. Your correspondence
should be labelled “Internal Review” and should outline your concerns
and/or the area(s) you would like the review to consider. Internal Review
requests should be sent to:

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [7][NHS England request email]

 

Please quote the reference number FOI-058800 in any future communications.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [8][email address]  

Website: [9]www.ico.org.uk

 

Please note there is no charge for making an appeal.

 

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows: PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [10][NHS England request email].

 

 

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [NHS England request email]

 

 

 

 

 

show quoted sections

FOI, England (NHS ENGLAND), NHS England

Dear Carlton Banks,

 

Thank you for your communication dated 14 March 2019.

 

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, your request is being dealt with
under the terms of the FOI Act, and has been allocated the following
reference number: FOI-058801.

 

Your exact request was:

 

“1. What is the budget for disabled adult social care within the following
North East NHS Trusts?

 

2. Do you have any consolidated data on the expenditure of adult social
care by local authority area?

 

3. Do you have consolidated data regarding the provisions of adult social
care?

 

4. What is the longest outstanding debts owed to adult care providers?

 

5. What forms of funding is available from all North East based NHS Trust
to disabled adult social care providers?”

 

NHS England does not hold information in relation to your request.

 

It may help if we first explain that NHS England is not the same as ‘the
NHS in England’. The NHS in England is not a single organisation but is
made up of a range of organisations such as Hospitals, Clinical
Commissioning Groups (CCGs) and Ambulance Trusts are all recognised as
being independent constituent parts of the NHS as a whole. NHS England is
responsible for commissioning primary care services such as GP and dental
surgeries, as well as some specialised secondary care services. Therefore,
any recorded information NHS England may be able to provide in response to
an FOI request will generally relate to the services NHS England
commissions.

 

For information on commissioned services and the types of information NHS
England holds can be found on our [1]website and [2]publication scheme.
For further information on the NHS, its structure and other NHS
organisations please refer to [3]the NHS website.

 

Commissioning of social care is handled, generally, by local authorities.
As such you may wish to contact specific local authorities. You can find
Local Authority contact information on the Local Council website at the
following web link:

           

[4]https://www.gov.uk/find-local-council

 

The search results will provide you with the website of the relevant
council, from which you will be able to access information on how to
submit an FOI request to that council directly.

 

Additional commissioning of services may be undertaken by CCGs. As such,
you may wish to redirect your enquiry to individual CCGs. You can find CCG
contact information on the NHS Choices website at the following web link:

 

[5]http://www.nhs.uk/ServiceDirectories/Pag...

 

Information may be held by individual hospital trusts. As such, you may
wish to redirect your enquiry to Trusts directly. You can find Trust
contact information on the NHS Choices website at the following web link:

 

[6]https://www.nhs.uk/servicedirectories/pa...

 

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review. This should be requested in
writing within two months of the date of this letter. Your correspondence
should be labelled “Internal Review” and should outline your concerns
and/or the area(s) you would like the review to consider. Internal Review
requests should be sent to:

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [7][NHS England request email]

 

Please quote the reference number FOI-058801 in any future communications.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [8][email address]  

Website: [9]www.ico.org.uk

 

Please note there is no charge for making an appeal.

 

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows: PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [10][NHS England request email].

 

 

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [NHS England request email]

 

 

 

 

 

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Carlton Banks please sign in and let everyone know.