Adult Social Care Enquiry- supported living criteria

The request was partially successful.

Dear Cumbria County Council,

Please can you provide me with the access criteria for supported living/extra-care facilities across Cumbria?
Please also provide a list of schemes suitable for adults aged over 25 and under 50/55.

I have been unable to find this information on your website or by telephone.
I am particularly interested in access for autistic/vulnerable/traumatised adults who may need this as a stopgap between institutionalisation and eventual independent living, but all access criteria is required.
Thanks in advance

Yours faithfully,

Fiona Goldie

Information Governance, Cumbria County Council

Dear Fiona Goldie 

Freedom of Information Act 2000 Reference: FOI-7610-2020

Thank you for your request for information regarding Access criteria for
supported living / extra care facilities, which was received on
24/11/2020.

The council aims to provide you with the information within the statutory
timescale of 20 working days in this case the date is 23/12/2020.
Subject to the information not being exempt or containing any references
to third parties.

While we endeavour to respond to in these timescales, we want to make you
aware that responding to the current clinical priority of Covid-19 may
mean at times, we struggle to meet these timescales.

The council will, as a matter of routine make information available in
electronic format. Where it is not practical to do this information will
be provided in hard copy (paper). If information is required in
alternative formats e.g. language, audio, large print, etc., please
indicate this as soon as possible so the council can consider your
request.

The Freedom of Information Act 2000 define a number of
exemptions/exceptions which may prevent information being released to you
automatically. The council will make an assessment about the application
of any exemptions/exceptions and issue you with a decision letter, which
will include details of your right to appeal.

If the information you request contains reference to a third party the
council will consult with them prior to making a decision about the
release of information.

In accordance with the council's Charging Policy a fee may be charged for
supplying information. If a fee is payable you will be issued with a fees
notice. The applicable fee must be paid in full before the information is
processed and released. The statutory time limit for responses is
suspended until the council has received and processed your payment. If
payment is not received within three months of issuing the fees notice
your request will be closed.

If you have any queries or concerns about this email do not hesitate to
contact us.

Many thanks 

Information Governance Team
Corporate, Customer & Community | Cumbria County Council
Service Centre | Parkhouse Building | Kingmoor Business Park
| Carlisle | CA6 4SJ
 
t: 01228 221234 
[1]https://cumbria.gov.uk
 

References

Visible links
1. https://cumbria.gov.uk/

Information Governance, Cumbria County Council

1 Attachment

Dear Fiona Goldie 

Freedom of Information Act 2000, Reference: FOI-7610-2020

Please see attached for a response to your request for information.

Many thanks 

Information Governance Team
Corporate, Customer & Community | Cumbria County Council
Service Centre | Parkhouse Building | Kingmoor Business Park
| Carlisle | CA6 4SJ
 
t: 01228 221234 
[1]https://cumbria.gov.uk
 

References

Visible links
1. https://cumbria.gov.uk/

Dear Information Governance,
Thank you for your response, however it does not answer my query.
The factsheet you have linked to is available on your website and I am already aware of its contents.

Having previously worked in Housing I am aware that the County Council DOES hold the information requested
a) because Adult Social Care use the said criteria to assess eligibility for supported housing,
and b) because the County Council complete a Strategic Plan and a Joint Strategic Needs Assessment, both of which require the council to work with partner organisations and stakeholders to map existing services and work to meet projected increases in need and demand. The County Council has a mandatory remit to do this.

With an increased elderly population and a growing awareness of the need to support autistic/LD adults effectively in the community, the council regularly collates information from stakeholders such as Riverside/Home/Turning Point to record the number of available beds in care homes and the number of special needs spaces in supported accommodation, whether that be for mental health, rehabilitation or learning disability needs. Often these spaces are limited by age to the over 55's but there is growing awareness that there is a gap in provision between young people (under 25) and the elderly. As a result, the county council (in line with local government nationally) is working to meet that demand and ensuring that each region of our county can meet the growing support needs of its residents. As the overarching authority the county has access to all housing data from Carlisle, Eden, South Lakes, Allerdale, Copeland and Barrow. Therefore the County Council DOES hold information relating to my request.

The County Council is fully aware of the housing schemes available (in the fact sheet) and which needs they meet, and therefore also knows which schemes are suitable for autistic/vulnerable 25-50 year olds in Cumbria.
Please provide me with this information. Thank you

Yours sincerely,

Fiona Goldie

Dear Information Governance,
Further to last email: to be clear, I am not asking about support provided to someone within their own home- I am specifically asking about self contained accommodation with a warden (sheltered housing).

Yours sincerely,

Fiona Goldie

Information Governance, Cumbria County Council

Dear Fiona Goldie 

Freedom of Information Act 2000, Internal Review Acknowledgement
Reference: FOI-7610-2020

Following the disclosure that we sent to you on 08/12/2020 in response to
your request about Access criteria for supported living / extra care
facilities.

As you are dissatisfied with the way your request has been handled your
request will now be considered through the Council's internal review
process. The internal review will be carried out by Keely Nicholson,
Complaints & Information Governance Officer.

The internal review stage is not an opportunity to consider the request
afresh. The disclosure made by the council will be considered, in the
light of all the relevant information.

Following the internal review the Council aims to respond within 20
working days. If for any reason we are unable to meet that time frame we
will let you know.

If you are not satisfied with the council's internal review you have the
right to appeal to the Information Commissioner (contact details provided
below):

First Contact Team
Information Commissioners Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Telephone: 0303 123 1113
E-mail: [email address]
[1]https://ico.org.uk/make-a-complaint

If you have any queries please contact us.

Many thanks 

Information Governance Team
Corporate, Customer & Community | Cumbria County Council
Service Centre | Parkhouse Building | Kingmoor Business Park
| Carlisle | CA6 4SJ
 
t: 01228 221234 
[2]https://cumbria.gov.uk
 

References

Visible links
1. https://ico.org.uk/make-a-complaint
2. https://cumbria.gov.uk/

Information Governance, Cumbria County Council

Hello Fiona,

I hope you are well

I wanted to communicate with you that we are investigating in to the FOI disclosure provided, this currently sits with the relevant department, however the allocated officer is currently on annual leave. I apologise for the delay and the review will be completed as soon as possible.

Again sorry for any inconvenience, please do not hesitate to contact me if you have any further enquiries in the meantime.

Kind regards,

Keely Nicholson
Information Governance and Complaints Officer
Complaints, Information Governance & Registration |
Service Centre | Corporate Customer and Community Directorate |
Cumbria County Council | Parkhouse Building | Kingmoor Business Park | Carlisle | CA6 4SJ
Tel: 01228 221234 Email: [email address]

show quoted sections

Dear Information Governance,

A response from Cumbria County Council is long overdue.

You have not replied to my FOI request Adult Social Care Enquiry- supported living criteria, as normally required by law.
Please confirm that you have received my request and tell me when you are going to respond.

Yours sincerely,

Fiona Goldie

Dear Cumbria County Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Cumbria County Council's handling of my FOI request 'Adult Social Care Enquiry- supported living criteria'.

I prompted the council for a response previously- this was then, instead, processed as an internal review. I was then told that the person dealing with this review was on annual leave. It seems increasingly unlikely that this is still the case. It does not feel that there is any willingness at CCC to provide the information requested- a simple query regarding availability of LD/ASD accommodation in the county. The Council collates this information as part of its regular Housing Strategy planning and JSNA reports. Please provide this asap- vulnerable people need this information urgently
Thank you

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/a...

Yours faithfully,

Fiona Goldie

Information Governance, Cumbria County Council

Hello Fiona,

Many thanks or your email.

An automated email was sent to you 15th December acknowledging your request for an internal review on the original disclosure provided 8th December 2020.

My sincere apologies for the delayed response at Internal Review Stage, I can confirm I have contacted the relevant CCC officer for their final response and will endeavour to have this forwarded to you as soon as possible.

Again, sincere apologies for any inconvenience caused.

Kind regards,

Keely Nicholson
Information Governance and Complaints Officer
Complaints, Information Governance & Registration |
Service Centre | Corporate Customer and Community Directorate |
Cumbria County Council | Parkhouse Building | Kingmoor Business Park | Carlisle | CA6 4SJ
Tel: 01228 221234 Email: [email address]

show quoted sections

Information Governance, Cumbria County Council

Hello Fiona,

Apologies for the delay in response to your email. I have since emailed you regarding your FOI, however this email was received minutes prior to my email to you and was not addressed.

I would like to apologies again for the delayed response of your FOI Request, I can confirm I have been actively following up your request and endeavoured to seek any further information.

I can confirm the Internal Review response is now at the approval stage of the process and should be forwarded to you by the end of this week.

Again sincere apologies and apologies for any inconvenience.

Kind regards,

Keely Nicholson
Information Governance and Complaints Officer
Complaints, Information Governance & Registration |
Service Centre | Corporate Customer and Community Directorate |
Cumbria County Council | Parkhouse Building | Kingmoor Business Park | Carlisle | CA6 4SJ
Tel: 01228 221234 Email: [email address]

show quoted sections

Information Governance, Cumbria County Council

1 Attachment

Dear Fiona Goldie 

Freedom of Information Act 2000 Reference: FOI-7610-2020

Please see attached for a response to your Internal Review Request.

Many thanks 

Information Governance Team
Corporate, Customer & Community | Cumbria County Council
Service Centre | Parkhouse Building | Kingmoor Business Park
| Carlisle | CA6 4SJ
 
t: 01228 221234 
[1]https://cumbria.gov.uk
 

References

Visible links
1. https://cumbria.gov.uk/