Adult Social Care Case Management System

The request was refused by West Northamptonshire Council.

Dear West Northamptonshire Council,

I am writing to you under the Freedom of Information Act 2000 to request the following information.

Please could you provide the necessary information in relation to the following questions for Adult Social Care:

Q1. Which IT system are you using in the department specifically as a core case management system and any other supporting software holding information on individuals supported by your adults care services? Please provide the name of system and supplier.

Q2. For each system identified in Q1, please could you let us know when each of these systems were first implemented and associated cost per year? Please breakdown the total cost of each into licence fees, annual support, professional services (training, implementation, consulting etc).

Q3. For each system identified in Q1 please could you let us know what the length of the current contract is and the date the contract ends?

Please return your response by providing the answers as per the below:

System Name:
Supplier:
Length of Current Contract (years):
Current Contract Start Date:
Current Contract End Date:
Annual Licence Fee:
Annual Professional Services or other additional costs:
Annual Support and Maintenance:

Please let me know if you need any clarification.

I look forward to receiving your response.

Yours faithfully,

Michelle Pearson.

Data Requests, West Northamptonshire Council

1 Attachment

Please accept this response as acknowledgement that your request has been
received by West Northamptonshire Council. You will not normally receive
another communication until the Council responds to your request. Under
the Freedom of Information Act 2000 (FOI) and the Environmental
Information Regulations 2004 (EIR) the Council has 20 working days in
which to respond to your request. If you require any further information
regarding your request please contact Information Governance, One Angel
Square, Northampton, NN1 1ED or telephone 0300 126 7000 or by responding
directly to this email.

Requests made for personal information under the UK General Data
Protection Regulation (UK GDPR) are called SAR’s (Subject Access Requests)
and are normally responded to within 1 month. However, the Council may
contact you for further information to clarify your request before it can
begin collating your personal data. If you require any further information
regarding your SAR or your rights under the GDPR please contact The Data
Protection Officer, The Guildhall, St Giles Square, Northampton, NN1 1DE
or telephone 0300 126 7000 or by email
[1][email address]. 

To find out more about how the Council handles your personal data please
visit [2]Information governance privacy notice | West Northamptonshire
Council (westnorthants.gov.uk)

 

 

West Northamptonshire Council | The Guildhall | St Giles Square |
Northampton | NN1 1DE

[3]www.westnorthants.gov.uk

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Data Requests, West Northamptonshire Council

Thank you for your request below.

This information is withheld from disclosure under Section 14 of the Freedom of Information Act 2000.

Your request for information does not appear to have any clear public interest purpose. Your request seems to be a commercial request seeking details in order to sell goods or services.

Without clear public interest the Council considers commercial requests vexatious in line with the Upper Tribunal ruling recently upheld by the Court of appeal.

http://www.bailii.org/uk/cases/UKUT/AAC/...

Judge Wikeley indicates in paragraphs 35 & 38 that improper use of FOIA (such as no public interest) is a valid consideration to make when considering if a request is vexatious. Using FOI to gain a commercial advantage or opportunity over another can be included within this definition.

If you disagree with the Council’s initial assessment of your request, please advise why you consider publication through FOI is in the public interest as opposed to a commercial purpose. Please be mindful that public interest does not mean “curiosity or desire” for the information nor the private interests of the requestor. Its meaning here is the “public good” therefore before we proceed with your request, we will need to determine there is some purpose which benefits the general public in releasing the information you have requested.

Details of the current contracts awarded by the Council are already reasonably accessible and are published on our Contracts Register which is available on our website via the following link: Contracts register | West Northamptonshire Council (westnorthants.gov.uk)

Kind regards

Tracey Gilkes
Senior Administration Assistant
Information Governance Team

West Northamptonshire Council | One Angel Square | Angel Street | Northampton | NN1 1ED
www.westnorthants.gov.uk
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