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Adult Social Care Case Management System

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Dear Sheffield City Council,

I am writing to you under the Freedom of Information Act 2000 to request the following information.

Please could you provide the necessary information in relation to the following questions for Adult Social Care:

Q1. Which IT system are you using in the department specifically as a core case management system and any other supporting software holding information on individuals supported by your adults care services? Please provide the name of system and supplier.

Q2. For each system identified in Q1, please could you let us know when each of these systems were first implemented and associated cost per year? Please breakdown the total cost of each into licence fees, annual support, professional services (training, implementation, consulting etc).

Q3. For each system identified in Q1 please could you let us know what the length of the current contract is and the date the contract ends?

Please return your response by providing the answers as per the below:

System Name:
Supplier:
Length of Current Contract (years):
Current Contract Start Date:
Current Contract End Date:
Annual Licence Fee:
Annual Professional Services or other additional costs:
Annual Support and Maintenance:

Please let me know if you need any clarification.

I look forward to receiving your response.

Yours faithfully,

Michelle Pearson.

FOI, Sheffield City Council

Dear Michelle Pearson,

 

Thank you for your request for information relating to Adult Social Care
Case Management System which we received on 24/05/2022.

 

This has been logged as a Freedom of Information Request and will be dealt
with under the Freedom of Information Act 2000. The reference number for
your request can be found above.

 

Please be aware that Sheffield City Council’s response to the global
COVID-19 pandemic has led to a reduction in resources across the Council,
meaning that we are currently dealing with a backlog of requests.

 

The Freedom of Information Act 2000 states that we must respond to you
within 20 working days, by 23/06/2022, but we kindly ask for your patience
as we anticipate that there may be a delay in some cases. Please do not
hesitate to contact us at the email address below if you have any queries.

 

Yours sincerely,

 

 

Sheffield City Council

PO Box 1283

Sheffield, S1 1UJ

Email: [1][Sheffield City Council request email]

 

 

 

From: Craig White <[FOI #864328 email]>
Sent: 24 May 2022 19:48
To: FOI <[Sheffield City Council request email]>
Subject: Freedom of Information request - Adult Social Care Case
Management System

 

Dear Sheffield City Council,

 

I am writing to you under the Freedom of Information Act 2000 to request
the following information.

 

Please could you provide the necessary information in relation to the
following questions for Adult Social Care:

 

Q1. Which IT system are you using in the department specifically as a core
case management system and any other supporting software holding
information on individuals supported by your adults care services? Please
provide the name of system and supplier.

 

Q2. For each system identified in Q1, please could you let us know when
each of these systems were first implemented and associated cost per year?
Please breakdown the total cost of each into licence fees, annual support,
professional services (training, implementation, consulting etc).

 

Q3. For each system identified in Q1 please could you let us know what the
length of the current contract is and the date the contract ends?

 

Please return your response by providing the answers as per the below:

 

System Name:

Supplier:

Length of Current Contract (years):

Current Contract Start Date:

Current Contract End Date:

Annual Licence Fee:

Annual Professional Services or other additional costs:

Annual Support and Maintenance:

 

Please let me know if you need any clarification.

 

I look forward to receiving your response.

 

Yours faithfully,

 

Michelle Pearson.

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[2][FOI #864328 email]

 

Is [3][Sheffield City Council request email] the wrong address for Freedom of Information
requests to Sheffield City Council? If so, please contact us using this
form:

[4]https://eur03.safelinks.protection.outlo...

 

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For more detailed guidance on safely disclosing information, read the
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[7]https://eur03.safelinks.protection.outlo...

 

Please note that in some cases publication of requests and responses will
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If you find this service useful as an FOI officer, please ask your web
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show quoted sections

FOI, Sheffield City Council

Dear Michelle Pearson,

 

Thank you for your request for information relating to Adult Social Care
Case Management System which we received on 24/05/2022.

 

Please find Sheffield City Council’s response to your request set out
below:

 

Q1. Which IT system are you using in the department specifically as a core
case management system and any other supporting software holding
information on individuals supported by your adult’s care services? Please
provide the name of system and supplier.

 

Liquid Logic Adults System (LAS) – Provided by Liquid Logic a System C
Company

ContrOCC Adults – Oxford Computer Consultants (Subcontracted by LL)

 

Q2. For each system identified in Q1, please could you let us know when
each of these systems were first implemented and associated cost per year?
Please breakdown the total cost of each into licence fees, annual support,
professional services (training, implementation, consulting etc).

 

Implemented Oct 2018

 

Q3. For each system identified in Q1 please could you let us know what the
length of the current contract is and the date the contract ends?

 

Please return your response by providing the answers as per the below:

 

System Name: Liquid Logic Adults System (LAS)

Supplier: Liquid Logic a System C Company

Length of Current Contract (years): 2 years

Current Contract Start Date: May 2018

Current Contract End Date: May 2022 then May 2024

Associated cost per year: £ 194387 Note this is combined contract for
Childrens and Adults Case Management applications

Annual Licence Fee: s43 exemption applies

Annual Professional Services or other additional costs: s43 exemption
applies

Annual Support and Maintenance: s43 exemption applies

 

Section 43 provides information is exempt if its disclosure would, or
would likely to, prejudice the commercial interests of any person (which
includes a company). The disclosure of this information may prejudice the
company’s commercial interests as it would reveal information about the
price they are willing to accept for this project.

Section 43 is a qualified exemption and subject to a public interest test
to consider whether it is in the public interest to maintain the exemption
or to disclose the information.

Public interest arguments in favour of disclosing the information

 

There is always interest in the way public authorities spend money. In the
current financial climate, there is greater need to ensure public money is
being spent on the right services and activities whilst getting the best
value.

 

The Council does, wherever lawful and possible, disclose information about
the money it spends, the decisions it makes and the activities it carries
out because it helps to:

 

• Improve public awareness and allow members of the public to engage in
public debate about decisions and initiatives affecting the locality

 

• Promote accountability and transparency in the way public money is
spent and the process behind contracting services

 

• Encourage other potential suppliers to bid for contracts, leading to
greater competition, and possibly decreasing the cost to the Council

 

Public interest arguments in favour of maintaining the exemption

 

The Council understands the need for transparency and openness, but also
needs to weigh up the impact of disclosing information about other
organisations, which in this case might:

 

• Result in legal action if the organisation wishes to pursue a breach
of confidentiality. The duty of confidentiality is well established in
law and there is a strong interest in confidence being maintained

 

• Discourage companies to bid for future work with the Council amid
concerns that information will be disclosed despite their wishes,
which may result in fewer choices and higher costs for the Council.

 

Balance of the public interest arguments

 

On consideration of the points above, we believe the public interest in
maintaining the exemption outweighs the interest in disclosing the
information and therefore have decided that the information should be
refused.

 

If you have any queries about this response, please do not hesitate to
contact us.

 

The information provided in this response is available for re-use under
the terms of the Open Government Licence v3.0. The terms of the OGL can be
found [1]here. When re-using the information, Sheffield City Council
requires you to include the following attribution statement: “Contains
public sector information obtained from Sheffield City Council and
licensed under the Open Government Licence v3.0.”

 

If you are unhappy with the response you have received in relation to your
request, you are entitled to have this reviewed. You can ask for an
internal review by replying to this email. Internal review requests should
be submitted within 40 working days from the date of this response.

 

If you remain dissatisfied with the outcome of your internal review, you
can contact the Information Commissioner’s Office. Please see
[2]https://ico.org.uk/make-a-complaint/offi...
for further details.

 

Kind Regards,

 

Sheffield City Council

PO Box 1283

Sheffield, S1 1UJ

Email: [3][Sheffield City Council request email]

 

 

 

From: Craig White <[4][FOI #864328 email]>
Sent: 24 May 2022 19:48
To: FOI <[5][Sheffield City Council request email]>
Subject: Freedom of Information request - Adult Social Care Case
Management System

 

Dear Sheffield City Council,

 

I am writing to you under the Freedom of Information Act 2000 to request
the following information.

 

Please could you provide the necessary information in relation to the
following questions for Adult Social Care:

 

Q1. Which IT system are you using in the department specifically as a core
case management system and any other supporting software holding
information on individuals supported by your adults care services? Please
provide the name of system and supplier.

 

Q2. For each system identified in Q1, please could you let us know when
each of these systems were first implemented and associated cost per year?
Please breakdown the total cost of each into licence fees, annual support,
professional services (training, implementation, consulting etc).

 

Q3. For each system identified in Q1 please could you let us know what the
length of the current contract is and the date the contract ends?

 

Please return your response by providing the answers as per the below:

 

System Name:

Supplier:

Length of Current Contract (years):

Current Contract Start Date:

Current Contract End Date:

Annual Licence Fee:

Annual Professional Services or other additional costs:

Annual Support and Maintenance:

 

Please let me know if you need any clarification.

 

I look forward to receiving your response.

 

Yours faithfully,

 

Michelle Pearson.

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[6][FOI #864328 email]

 

Is [7][Sheffield City Council request email] the wrong address for Freedom of Information
requests to Sheffield City Council? If so, please contact us using this
form:

[8]https://eur03.safelinks.protection.outlo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[9]https://eur03.safelinks.protection.outlo...

 

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[10]https://eur03.safelinks.protection.outlo...

[11]https://eur03.safelinks.protection.outlo...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Craig White please sign in and let everyone know.