Adult Social Care Case Management System
Dear Isle of Anglesey County Council,
I am writing to you under the Freedom of Information Act 2000 to request the following information.
Please could you provide the necessary information in relation to the following questions for Adult Social Care:
Q1. Which IT system are you using in the department specifically as a core case management system and any other supporting software holding information on individuals supported by your adults care services? Please provide the name of system and supplier.
Q2. For each system identified in Q1, please could you let us know when each of these systems were first implemented and associated cost per year? Please breakdown the total cost of each into licence fees, annual support, professional services (training, implementation, consulting etc).
Q3. For each system identified in Q1 please could you let us know what the length of the current contract is and the date the contract ends?
Please return your response by providing the answers as per the below:
System Name:
Supplier:
Length of Current Contract (years):
Current Contract Start Date:
Current Contract End Date:
Annual Licence Fee:
Annual Professional Services or other additional costs:
Annual Support and Maintenance:
Please let me know if you need any clarification.
I look forward to receiving your response.
Yours faithfully,
Michelle Pearson.
Thank you for your recent request for information from the Isle of
Anglesey County Council.
In accordance with the Freedom of Information Act 2000 and the
Environmental Information Regulations 2004, we aim to respond to your
request within 20 working days. In some instances we may be unable to
achieve this deadline, in which case we will advise you of the likely
timescale within which the response will be provided.
Beryl Jones
Swyddog Gwybodaeth Corfforaethol a Chwynion – Cyngor Sir Ynys Môn
Corporate Information and Complaints Officer - Isle of Anglesey County
Council
[1]cymraeg_ysgrifennwch
Dear Michelle Pearson
Thank you for your freedom of information request. I have made relevant
enquiries and can confirm the following:
Please note the below system is used for both Adults and Children and
Families Social Care and is an All Wales integrated Community Health and
Social Care system:
System Name: Welsh Community Care Information System (WCCIS)
Supplier: Advanced – OneAdvanced.com
Length of Current Contract (years): 5 years with option to extend
incrementally in one year steps up to 4 years (2028/29)
Current Contract Start Date: 2017/18
Current Contract End Date: 2024/25 with option to extend incrementally in
one year steps up to 4 years (2028/29)
Annual Licence Fee: None – The licence fees for 32,600 users was paid in
advance by Welsh Government grant. Individual fee not known by Isle of
Anglesey County Council.
Annual Professional Services or other additional costs: None
Annual Support and Maintenance: £46,000 per year for system support and
maintenance of and approximately £5,800 for server hosting and server
maintenance fees.
If you are dissatisfied with any aspect of this response to your request
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Yours sincerely
Sian Hughes
Sian Hughes
Swyddog Cefnogi Cydymffurfiaeth a Chwynion / Compliance and Complaints
Support Officer
Gwasanaethau Cymdeithasol / Social Services
Cyngor Sir Ynys Mon / Anglesey County Council
Ynys Mon / Anglesey
LL77 7TW
[2][email address]
Ffon / Tel: 01248 751938
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