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Adult Social Care Case Management System

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Dear Bournemouth, Christchurch and Poole Council,

I am writing to you under the Freedom of Information Act 2000 to request the following information.

Please could you provide answers to the following questions for Adult Social Care:

Q1. Which IT system are you using in the department specifically as a core case management system and any other supporting software holding information on individuals supported by your adults care services? Please provide the name of system and supplier.

Q2. For each system identified in Q1 please could you let us know when each of these systems were first implemented and associated cost per year? Please breakdown the total cost of each into licence fees, annual support, professional services (training, implementation, consulting etc).

Q3. For each system identified in Q1 please could you let us know what the length of the current contract is and the date the contract ends?

Please return your response by providing the answers as per the below:

System Name:
Supplier:
Length of Current Contract (years):
Current Contract Start Date:
Current Contract End Date:
Yr1 Licence Fee:
Yr1 Professional Services or other additional costs:
Yr1 Support and Maintenance:

Please let me know if you need any clarification.

I look forward to receiving your response.

Yours faithfully,

Michelle Pearson.

ASC - Information Governance, Bournemouth, Christchurch and Poole Council

Dear Miss Pearson,

Re: 6465 Freedom of Information request - : Adult Social Care Case Management System - Acknowledgement

I am writing to acknowledge your request for information received by BCP Council on the 24th May 2022.
We are dealing with your request and will be in contact with you again.

A response will be made within 20 working days, either supplying you with the information which you have asked for, or explaining why we cannot supply it. If we need any further clarification we will contact you.

Kind Regards

Deepthi Kolli
Information Governance Officer
Adult Social Care - Services
Adult Social Care - Commissioning
T. 01202 123642
[email address]
bcpcouncil.gov.uk

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Deepthi Kolli, Bournemouth, Christchurch and Poole Council

1 Attachment

Dear Miss Pearson

Re: FOI 6465 Information Request - Adult Social Care Case Management System - Response

Further to your request for information received on the 24/05/2022 please find attached the material that you asked for.

I hope that this deals with your request satisfactorily.

The information supplied to you is subject to copyright protection under the Copyright, Designs and Patents Act 1988. You are free to use it (not including logos) for non-commercial purposes. You must re-use it accurately and not in a misleading context, and acknowledge us as your source. Re-use for commercial purposes may require a licence. Initial enquiries about re-using all or part of this information for commercial purposes should be directed to the Council's Information Governance Team who can be contacted by email at [email address], or in writing to:

BCP Council
Legal and Democratic
Bourne Avenue
Bournemouth
BH2 6DY

Where third party copyright material has been provided, you must ensure you have gained the permission of the third party before reproducing the information. If you are unsure as to whether copyright applies, please contact the third party for clarification.

If you are dissatisfied with this response you can ask for an internal review. The purpose of an internal review is to assess how your Freedom of Information request was handled in the first instance and to determine whether the original response provided met with the requirements of the legislation. You can request an internal review by email to BCP Council Enquiries [email address]. You should make a review request within 40 working days of this response.

If you are dissatisfied with the outcome of the Council's review you have the right to refer the matter to the Information Commissioner's Office. Contact details for the Information Commissioner can be found at: https://ico.org.uk/

Kind regards,

Deepthi Kolli
Information Governance Officer
Adult Social Care - Services
Adult Social Care - Commissioning
T. 01202 123642
[email address]
bcpcouncil.gov.uk

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We don't know whether the most recent response to this request contains information or not – if you are Craig White please sign in and let everyone know.