Adult Social Care

Ciaran Osborne made this Freedom of Information request to Cambridgeshire County Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Cambridgeshire County Council,

Please find below a number of questions relating to social care provision to be considered under the Freedom of Information Act.

Please answer each question in respect to the area covered by your local authority.

1. How many, and what proportion of, disabled people received direct payments for their social care over each of the last five years?

2. How many people were receiving local authority commissioned domiciliary care in each of the last five years?

3. What percentage of local authority commissioned domiciliary care visits were delivered in 15 minutes or less in each of the last five years?

4. What was the total budget for domiciliary care in each of the last five years?

5. What was the total budget for adult social care in each of the last five years?

6. What percentage of complaints received in the last five years related to domiciliary care visits of 15 minutes or under?

We are collecting information of this kind from all local authorities in England, and intend to use the responses publically. However, we will not release any data that could identify local authorities individually – and do not intend to undertake any analysis below a Government Office Region level.

We are very grateful for your cooperation in this matter.

Yours faithfully,

Ciaran Osborne

FOI, Cambridgeshire County Council

Dear Mr Osborne

Re: Freedom of Information Request ref 3145

Thank you for your email of 9 August 2013 in which you requested information about direct payments and domiciliary care.

Your request will be dealt with in line with the Freedom of Information Act and its regulations. In accordance with the Act, the Council aims to respond to all requests within 20 working days, in this instance, by 9 September 2013.

If we require further information, clarification or a fee in order to fulfil your request we will contact you again. Please quote the reference number above in all future correspondence concerning this request.

Yours sincerely,

Jo Withey
Information Governance Officer

SH1202
Shire Hall
Castle Hill
Cambridge
CB3 0AP

01223 729164

The information in this email is confidential and may be legally privileged. It is intended solely for the addressee. If you receive this email by mistake please notify the sender and delete it immediately. Opinions expressed are those of the individual and do not necessarily represent the opinion of Cambridgeshire County Council. All sent and received email from Cambridgeshire County Council is automatically scanned for the presence of computer viruses and security issues. Visit www.cambridgeshire.gov.uk<http://www.cambridgeshire.gov.uk>

Green Anne-Marie, Cambridgeshire County Council

Attn: Ciaran Osborne

Dear Mr Osborne

I write with reference to your request of 9 August 2013 regarding Direct payments and domiciliary care. I am contacting you to seek clarification on your request as follows:

* For question 1 could you define what you mean by disabled, eg learning disability, physical disability, mental health

Please clarify these points so that we are able to continue processing your request.

Anne-Marie Green
Team Administrator
Performance Management and Quality Assurance
Cambridgeshire County Council
Box CC1221, Shire Hall, Castle Hill, Cambridge CB3 0AP
Tel: +44 (01223) 715903
Fax: +44 (01223) 475982
Email: [email address]

The information in this email is confidential and may be legally privileged. It is intended solely for the addressee. If you receive this email by mistake please notify the sender and delete it immediately. Opinions expressed are those of the individual and do not necessarily represent the opinion of Cambridgeshire County Council. All sent and received email from Cambridgeshire County Council is automatically scanned for the presence of computer viruses and security issues. Visit www.cambridgeshire.gov.uk<http://www.cambridgeshire.gov.uk>

Dear Anne-Marie,

We tend to use the definition of disability from the Equality Act 2010:

"You’re disabled under the Equality Act 2010 if you have a physical or mental impairment that has a ‘substantial’ and ‘long-term’ negative effect on your ability to do normal daily activities."

Many thanks, and do let me know if you have any more questions.

Yours sincerely,

Ciaran Osborne

Green Anne-Marie, Cambridgeshire County Council

Dear Ciaran

Thank you for responding so quickly.

I do have another request for clarification - still to question 1: do you mean direct payments for part of a person's social care or all of it?

Many thanks

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Performance Management and Quality Assurance

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Hi Anne-Marie,

No trouble at all.

If you were able to provide the numbers for both, that would be very helpful - if not, the total of any disabled people who have received a direct payment for all or part of their care would be great.

Much appreciated,

Ciaran Osborne

Green Anne-Marie, Cambridgeshire County Council

2 Attachments

Attn: Ciaran Osborne

Dear Mr Osborne

I write with reference to your request of 9 August 2013 regarding Direct payments and domicilliary care.

Please find attached the requested information.

I hope this information is helpful but if you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review, you should write to Joanna Leung, Head of Business Transformation, Box SH1202, Shire Hall, Cambridge CB3 0AP within 40 days of the date of this letter.

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Generally, the ICO will not undertake a review or make a decision on a request until the internal review process has been completed.

Kind Regards

Anne-Marie Green
Team Administrator
Performance Management and Quality Assurance
Cambridgeshire County Council
Box CC1221, Shire Hall, Castle Hill, Cambridge CB3 0AP
Tel: +44 (01223) 715903
Fax: +44 (01223) 475982
Email: [email address]

The information in this email is confidential and may be legally privileged. It is intended solely for the addressee. If you receive this email by mistake please notify the sender and delete it immediately. Opinions expressed are those of the individual and do not necessarily represent the opinion of Cambridgeshire County Council. All sent and received email from Cambridgeshire County Council is automatically scanned for the presence of computer viruses and security issues. Visit www.cambridgeshire.gov.uk<http://www.cambridgeshire.gov.uk>