FOI/EIR
Our reference: 5209893

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Dear David Williams
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 18 August
2022.
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 15 September 2022, however due to
the current COVID 19 (Coronavirus) outbreak you may experience some delay
in us responding to your request.
 
In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to appeal this decision.
 

Unfortunately the Council is currently experiencing a delay in our
response times due to demand and resource. As an organisation we are aware
of our legal duties under the legislation and are making every effort to
improve our position and respond to requests within our statutory
timeframes as quickly as possible. All requests are being monitored and
continually reviewed to provide you with an expected date for disclosure.
London Borough of Croydon takes its role as a Data Controller seriously
and would like to thank you for your continued patience and understanding
whilst we improve our service to you.

 
 
 
Yours sincerely,
 
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Digital service, access and reach 

Floor 7, Zone C
Bernard Weatherill House,
8 Mint Walk,
Croydon, CR0 1EA
 
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Croydon Council
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References

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Dear David Williams,

Your request for information ref FOI/110

I am writing to apologise for the delay in responding to your request for
information.

Unfortunately, due to operational pressures caused by the Covid-19
pandemic, we are finding that responses are being delayed beyond the 20
working day timescale. The Information Commissioner has recently published
guidance accepting that local authorities will have to prioritise other
matters during this period. We will of course continue to do what we can
to respond to your request as quickly as we can.

Yours sincerely,

Customer Relations Manager

Dear David Williams,

Your request for information ref FOI/4896

I am writing to apologise for the delay in responding to your request for
information.

Unfortunately, due to operational pressures caused by the Covid-19
pandemic, we are finding that responses are being delayed beyond the 20
working day timescale. The Information Commissioner has recently published
guidance accepting that local authorities will have to prioritise other
matters during this period. We will of course continue to do what we can
to respond to your request as quickly as we can.

Yours sincerely,

Customer Relations Manager