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Adult & Children Social Care Software - FOI Request

David Williams made this Freedom of Information request to North Lincolnshire Council as part of a batch sent to 191 authorities This request has been closed to new correspondence. Contact us if you think it should be reopened.

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David Williams
Delivered

Dear North Lincolnshire Council,

I am carrying out a research project into local government software usage for adult and childrens' social care. Please could you let me know, for each system used in the delivery of adult and children's social care:

1. Name of system and supplier (or if built in-house)

2. What you use the system for (case management, finances, direct payments, personal health budgets, financial assessments, document management etc)

3. How long you have been using the system for

4. When the current contract for the system expires

5. Whether the system is hosted by the council, by the supplier, by a third party or a hybrid of all these options

6. Where the team that supports and maintains the software operates: within the service area, within IT, outsourced, or a different model (please specify).

7. What the annual cost for support and maintenance is for the software

8. How many hours of training is provided per user, per year in using the software and whether this training is delivered in person, remotely or through e-learning.

Many thanks,

Yours faithfully,

David Williams

Link to this Report
Information Governance Team, North Lincolnshire Council

Dear David Williams,

Thank you for your request which was received on 17th August. The estimate
response date for your request is the 15th September.

Should you have any queries, amendments or additions relating to this
request, please remember to quote the reference number above in any future
communications.

Yours Faithfully

Information Governance Team
North Lincolnshire Council

Link to this Report
Information Governance Team, North Lincolnshire Council

1 Attachment

  • Attachment

    Information Disclosure FOI2022 01278.odt

    640K Download

Dear David Williams,

I am writing in response to your request for information, that was
received on the 17th August. Please find our Information Disclosure letter
attached.

If we can be of any further assistance with regard to this request please
let us know quoting the above reference number.

Yours sincerely,

Information Governance Team
North Lincolnshire Council

Link to this Report
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