Addresee's Post Office

Name removed 30 November 2012 made this Freedom of Information request to Department for Work and Pensions This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was refused by Department for Work and Pensions.

Name removed 30 November 2012

Dear Department for Work and Pensions,

I have sent a recorded delivery letter to Caxton House, and the Royal Mail track and trace records display the following message:

"Item AI741028373GB was delivered to the addressee's Post Office on 23/01/12 05:36 for collection.The addressee is using our Local Collect service."

It is now 3 days later, and the same message is still displayed on the Royal Mail track and trace website.

Other letters I have sent to Caxton House have been delivered directly to that address; will you please therefore confirm the following?

(1) When did Caxton House (the head office of the DWP) start having their mail delivered to a Local Post Office?

(2) Why did Caxton House make this arrangement, rather than in continuing to have post destined for Caxton House delivered directly there?

(3) How often does Caxton House collect its mail at the Local Post Office?

Thank you.

Yours faithfully,

Mrs M Jackson

DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

This is an automated confirmation that your request for information has
been received at the DWP Central FoI Team.

We will forward your request to the relevant information owner within the
Department who will respond to you direct. 

Should you also have any further queries in connection with this request
do please contact us.

For further information on the Freedom of Information Act within DWP
please click on the link below.

[1]http://www.dwp.gov.uk/freedom-of-informa...

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DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

1 Attachment

Dear Ms Jackson

Please see attached response to your FoI request

Kind regards

DWP Central FoI Team

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Name removed 30 November 2012

Dear DWP Adelphi Freedom-of-Information-Request,

Thank you for confirming that a recorded delivery letter with reference number: AI741028373GB that I sent to Caxton House (the head of the DWP/Jobcentre Plus) on 19 January 2012 was delivered there on 23 January 2012.

I had made a specific request in that 19/01/12 letter in relation to a Subject Access Request that had been entirely ignored at Local Level, but notwithstanding the fact that my 19/01/12 letter was received at Caxton House on 23/01/12 not only have I not received any reply or even an acknowledgement in relation to my letter, but I have now received a letter dated 13 February 2012 from a manager from my Local Jobcentre that only confirms receipt of my letter to Caxton House dated 17 January 2012; when that same manager sent a letter to me on 27 January 2012 (4 days after my 19/01/12 letter had been received at Caxton House) yet he mentions absolutely nothing about that particular letter at all (either in his 27/01/12 letter or in his 13/02/12 letter).

However, you have now kindly confirmed that my letter dated 19 January 2012 sent by recorded delivery post (that has received no acknowledgement or reply) was indeed received at Caxton House on 23 January 2012, which at today's date is now 32 days ago (over 1 month ago).

It therefore appears as if my polite request stated in that 19/01/12 letter, is being totally ignored, as indeed it was at Local Level.

Also, after a change in my circumstances as I now have to now claim for ESA (instead of JSA) I sent an interactive ESA1 form to the DWP Canterbury BDC on 31/01/12 that was received there on 02/02/12.

However,last Saturday (18/02/12) I received what was alleged to have been the same interactive ESA1 form (that I had sent to Canterbury on 31/01/12) back, with it claimed on a Compliment Slip only (no letter was enclosed) that I had not signed the original ESA1 interactive form (when I had done) and that it was also incomplete (which it wa snot).

When you complete an ESA1 'interactive' form, you can save it and re edit it at a later date, and when that form is finally printed off the actual date of completion and printing is also printed on each and every page (at the lower left hand side of each page).

I made a photo copy of the interactive ESA1 form before I sent it to be assessed at the Canterbury Benefit Delivery Centre on 31 January 2012, and I also provided a copy to my Local Jobcentre on 1 February 2012, when I closed down my JSA claim also.

The form that has been returned to me that I received on Saturday 18 February 2012 (last Saturday) has had most of its pages 'substituted' from a different blank ESA1 form, that is not the 'interactive ESA1 form' that I had sent in; the form sent back to me does not display the date on the bottom left hand side of each page (as the one I had sent in on 31/01/12 had done) and the fact is that someone at the Canterbury BDC has falsely claimed that I had not signed the interactive form that I had sent in on 31 January 2012 )received recorded delivery on 02/02/12)when I had done, with that person also having claimed that my interactive ESA1 form (that had the date of 31-Jan-12 printed on each and every page) was incomplete, but the form sent back to me has had most of its pages replaced by a different ESA1 form that is not part of the interactive ESA1 form that I sent in on 31 January 2012.

Why is Jobcentre Plus doing this to me, when they are fully aware of why I have actually been signed as unfit for work by my GP?

Are they deliberately harassing me?

Why has someone in the DWP ordered that the 'interactive ESA1 form' that I sent to the Canterbury Benefit Delivery Centre on 31 January 2012 by recorded delivery post; that was both fully completed and signed, and had the date displayed on each and every page in the following way 31-Jan-12 - that a fraudulent ESA1 be sent back to me with it now claimed that this was the original 'interactive ESA1 form' that was received at Canterbury on 02/02/12, when it is not the same form, and from page 8, the form I received back on 18/02/12 have been replaced by blank pages from a completely different ESA1 form that is not an 'interactive' ESA1 form at all?

Is the DWP trying to 'tip me over the egde'?

Yours sincerely,

Maxine Jackson

DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

This is an automated confirmation that your request for information has
been received at the DWP Central FoI Team.

We will forward your request to the relevant information owner within the
Department who will respond to you direct. 

Should you also have any further queries in connection with this request
do please contact us.

For further information on the Freedom of Information Act within DWP
please click on the link below.

[1]http://www.dwp.gov.uk/freedom-of-informa...

show quoted sections

References

Visible links
1. http://www.dwp.gov.uk/freedom-of-informa...

Name removed 30 November 2012 (Account suspended) left an annotation ()

I feel I have no choice but to ask these questions on this website because the DWP either totally ignore me or make false claims against me.

DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

1 Attachment

Dear Ms Jackson

Please see attached response to your FoI request

Kind regards

DWP Central FoI Team

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