Action taken after complaint made to SRA

Steven Caller made this Freedom of Information request to Solicitors Regulation Authority

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The request was partially successful.

Dear Solicitors Regulation Authority,

I wrote to you on 31/07/2014 In order to make a complaint relating to the conduct of a solicitor ("the solicitor") working for Harbottle and Lewis.

I understand that you are unable to offer independent advice on specific cases, however I made the compliant in the belief that the solicitor had breached one or more of the SRA principles contained within your code of conduct.

I also believed that the conduct of the solicitor did not comply with your practice note for dealing with litigants in person detailed here:

Owing to the fact that these are only guidelines, I based my complaint on the SRA code of conduct rather than this practice note.

Their initial claim was dated 9th January 2014 and I believe that the outcome of this complaint would be of interest to both myself and the public as unfair behaviour against litigants in person is wholly incoherent with the principles of the UK judicial system.

I also believed that the solicitor made unsubstantiated claims on behalf of their client and that, had they checked the facts they were presenting in a more rigorous manner, they would not have made a frivolous and ill-founded claim that did not comply with the relevant legislation.

I would appreciate it if you could detail the steps that were taken following my complaint, if any.

Thank you for your time in reading this Freedom of Information request and I look forward to hearing from you in the near future.

Yours faithfully,

Steven Caller

Miles Alexander, Solicitors Regulation Authority

Dear Mr Caller


I refer to your Email request of 19 December 2014.


I have reviewed the relevant file and can confirm that having considered
all the information supplied by you, it was determined not to take any
further action in relation to the matter.


Yours sincerely


Miles Alexander

Solicitors Regulation Authority (SRA)



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Stuart Hardwicke CARRUTHERS left an annotation ()

It might be more useful to ask the SRA if there had been a breach of the solicitors code of conduct or principles. This is determined by the SRA. If there has been a breach the SRA undertake a risk analysis.

If there has been a breach and this is identified then the SRA would be acting irrationally not to do something about it.