Account Holders and Account Owners

Gogos made this Environmental Information Regulations request to Southern Electric
You only have a right in law to access information about the environment from this authority

This request has been withdrawn by the person who made it. There may be an explanation in the correspondence below.

Dear Southern Electric,

We understand that your customer accounts include the details of the account holder.

Do your accounts also include the details of the account owner.

Yours faithfully,

Gogos

Southern Electric

Thank you for your email. An Agent will respond to your query as quickly as possible, usually within 5 working days. Please do not reply to this email as this is an automated response.

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Dear Southern Electric,

When may I expect a response to my overdue FOI request please.

Yours sincerely,

Gogos

Southern Electric

Thank you for your email. An Agent will respond to your query as quickly as possible, usually within 5 working days. Please do not reply to this email as this is an automated response.
www.southern-electric.co.uk

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Dear Southern Electric,

May we please have a reason why you are not responding to our FOI Request.

Yours sincerely,

Gogos

Southern Electric

Thank you for your email. An Agent will respond to your query as quickly as possible, usually within 5 working days. Please do not reply to this email as this is an automated response.
www.southern-electric.co.uk

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Dear Southern Electric,

May we please have a response to our FOI request.

Yours sincerely,

Gogos

Southern Electric

Thank you for your email. An Agent will respond to your query as quickly as possible, usually within 5 working days. Please do not reply to this email as this is an automated response.
www.southern-electric.co.uk

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Southern Electric

Good Evening,

Thank you for your email.

I’m sorry I’ve kept you waiting.

Is this for a business account? could you please provide the account
number, name on the account and full address for security and so we can
access the account please.

I look forward to hearing from you.

Kind regards

Stephanie Ogunyemi

Customer Service

--Original Message--
From: [FOI #613373 email]
Date: 18/02/2020 16:45:56
To: [Southern Electric request email]
Subject: Re: [EXTERNAL] Environmental Information Regulations request -
Account Holders and Account Owners [#12615317]

Dear Southern Electric,

May we please have a response to our FOI request.

Yours sincerely,

Gogos

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Dear Southern Electric,

This is a general FOI enquiry; and not specific to any business or personal account.

Kindly now provide us with your response.

Yours sincerely,

Gogos

Southern Electric

Thank you for your email. An Agent will respond to your query as quickly as possible, usually within 5 working days. Please do not reply to this email as this is an automated response.
www.southern-electric.co.uk

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Southern Electric

 

Dear Mr/Ms

Before we proceed to any process I will need to check a few details.
Please confirm your full name, first line of address and postcode, plus
either your date of birth or account number.

Kind Regards

Jayson Romblon

Customer Service

--Original Message--
From: [FOI #613373 email]
Date: 20/02/2020 21:45:52
To: [Southern Electric request email]
Subject: Re: [EXTERNAL] Environmental Information Regulations request -
Account Holders and Account Owners [#12615317]

Dear Southern Electric,

This is a general FOI enquiry; and not specific to any business or
personal account.

Kindly now provide us with your response.

Yours sincerely,

Gogos

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Dear Southern Electric,

This is a generic FOI request.

Kindly comply.

Yours sincerely,

Gogos

Southern Electric

Thank you for your email. An Agent will respond to your query as quickly as possible, usually within 5 working days. Please do not reply to this email as this is an automated response.
www.southern-electric.co.uk

show quoted sections

Dear Southern Electric,

When may we expect our FOI response please.

Yours sincerely,

Gogos

Southern Electric

Thank you for your email. An Agent will respond to your query as quickly as possible, usually within 5 working days. Please do not reply to this email as this is an automated response.
www.southern-electric.co.uk

show quoted sections

Southern Electric

 

Dear Sir/Madam

Before I look at your account, I need to check a few details. Please
confirm your full name, first line of address and postcode, plus either
your date of birth or account number.

Kind Regards

Jayson Romblon

Customer Service

--Original Message--
From: [FOI #613373 email]
Date: 10/03/2020 11:38:22
To: [Southern Electric request email]
Subject: Re: [EXTERNAL] Environmental Information Regulations request -
Account Holders and Account Owners [#12615317]

Dear Southern Electric,

When may we expect our FOI response please.

Yours sincerely,

Gogos

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Dear Southern Electric,

This is a generic FOI request; and not an account specific request.

Kindly respond accordingly

Yours sincerely,

Gogos

Southern Electric

Thank you for your email. An Agent will respond to your query as quickly as possible, usually within 5 working days. Please do not reply to this email as this is an automated response.
www.southern-electric.co.uk

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Dear Southern Electric,

When will we get a response please.

Yours sincerely,

Gogos

Southern Electric

Thank you for your email. We're really sorry, due to the continued Covid-19 outbreak, we may take longer than we'd like to respond to you. Your query is really important to us, however at present we're prioritising emergencies, for general queries our on-line services at sse.co.uk are available 24-7, where you can sign up with us, view your bills, change your tariff, give meter readings, make a payment and much more. Please do not reply to this email as this is an automated response.
www.southern-electric.co.uk

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Dear Southern Electric,

This is way too long overdue.

Please let us have your response.

Yours sincerely,

Gogos

Southern Electric

Thank you for your email. We’ll usually get back to you within five working days. You can also register for an online account https://sse.co.uk/manage-energy-online, to view your bills, change your tariff, give meter readings, make a payment and much more. Please don’t reply to this email as this is an automated response.

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Dear Southern Electric,

I would like to withdraw this request.

Yours sincerely,

Gogos

Southern Electric

Thank you for your email. We’ll usually get back to you within five working days. You can also register for an online account https://sse.co.uk/manage-energy-online, to view your bills, change your tariff, give meter readings, make a payment and much more. Please don’t reply to this email as this is an automated response.

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