Accompanied to benefits interviews

Carole made this Freedom of Information request to Department for Work and Pensions

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The request was partially successful.

Dear Department for Work and Pensions,

Please provide a copy of the Darra Singh letter quoted below:

"“On the matter of accompanied interviews....Mr McGonigle and his predecessor Bill Wilson have written to Edinburgh Claimants about this and made clear the position for interviews conducted on Jobcentre plus premises. We accept that there will always be times when customers attending our premises feel the need to be accompanied by a friend or advice worker and we will always try to accommodate this where possible.” ( Letter copied to Edinburgh Claimants from Matthew Nicholas, Employers and Stakeholders Director Jobcentre Plus, on behalf of the Chief Executive Darra Singh, letter dated 15 February 2010. Mr McGonigle and Mr Wilson are the current and previous Jobcentreplus District Managers for Edinburgh, Lothians and Borders) "

If the above letter cannot be shared please provide information that confirms Jobcentre Plus and the DWP will always try to accommodate customers who need to be to be accompanied by a friend or advice worker when they visit Jobcentre Plus or DWP premises for appointments and interviews.

Yours faithfully,

Carole Muller

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Dear Carole Muller,


Please find attached DWP Public Interest Letter regarding your recent
Freedom of Information request, reference number  731.




Yours Sincerely



DWP Operations

FOI Team


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Operations FOI Requests, Department for Work and Pensions

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Please find attached our response to your Freedom of Information request.
DWP Freedom of Information Team.

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