AccessToWork

Department for Work and Pensions did not have the information requested.

Daniel McMorrow

Dear Department for Work and Pensions,

Re:https://www.gov.uk/government/uploads/sy...

In the above document you claim...
"36,760 individuals were helped through Access to Work between 1st April 2014 and 31st March 2015."

From my personal experience I know access to work are not helpful and try their level best not to provide assistance. And are completely unaware of the chanllages facing disabled people ie. Sudjesting I could get a cab the 15 odd miles to work!

From the 36.760 applications received by AtW (Access To Work)
A. How many had to defend their requirement for assistance, by providing additional documnation ?
B. How many where physically assessed ?
C. How many "review" case where launched ?
D. How many requests did AtW receive between 1st April 2014 and 31st March 2015 ?

Yours faithfully,
Daniel McMorrow

DWP freedom-of-information-requests, Department for Work and Pensions

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DWP Strategy Freedom of Information, Department for Work and Pensions

1 Attachment

Thank you for your Freedom of Information request.

Please see the attached letter requesting clarification of your FoI request.

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely

Strategy Freedom of Information

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Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team, Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF www.ico.gov.uk

-----Original Message-----
From: Daniel McMorrow [mailto:[FOI #282999 email]]
Sent: 28 July 2015 18:13
To: DWP freedom-of-information-requests
Subject: Freedom of Information request - AccessToWork

Dear Department for Work and Pensions,

Re:https://www.gov.uk/government/uploads/sy...

In the above document you claim...
"36,760 individuals were helped through Access to Work between 1st April 2014 and 31st March 2015."

From my personal experience I know access to work are not helpful and try their level best not to provide assistance. And are completely unaware of the chanllages facing disabled people ie. Sudjesting I could get a cab the 15 odd miles to work!

From the 36.760 applications received by AtW (Access To Work) A. How many had to defend their requirement for assistance, by providing additional documnation ?
B. How many where physically assessed ?
C. How many "review" case where launched ?
D. How many requests did AtW receive between 1st April 2014 and 31st March 2015 ?

Yours faithfully,
Daniel McMorrow

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Dear DWP Strategy Freedom of Information,

I'm very confused by your request to clarify!

Your question "whether part A above relates to additional documentation provided in support of an Access to Work application;" In section a I clearly state "additional information"

Your question "whether part B above relates to the number of people whose disabilities were physically assessed as part of the Access to Work application process; and" as being disabled is a requirement of Access to Work funding this would appear a mute point. However i use "physically" as where they examined / consulted or questioned not physically disabled.

Your question "please clarify what is being requested in parts C and D above."
C. How many "review" case where launched ?
This again seams like a simple question, however for example in my case I had to ask for a "review" of your first descision - I would like to know how many reviews where done between 1st April 2014 and 31st March 2015 ?
D. How many requests did AtW receive between 1st April 2014 and 31st March 2015 ?
How can this question need clarifying ?

I have forwarded your rather bizarre request to the ICO.

Yours sincerely,
Daniel McMorrow

DWP Strategy Freedom of Information, Department for Work and Pensions

Dear Daniel McMorrow

Thanks you for your further response in relation to our request for clarification.

The reason for the clarification request was because Parts A, B, C and D of your request are based on the premise that "36.760 applications [were] received by AtW (Access To Work)".

However, this is not the case. The 36,760 figure that you initially quoted relates to the number of people who were helped by Access to Work in 2014/15 and not the number of Access to Work applications.

To help us provide the most appropriate response to your request, please can you clarify whether parts A, B, C and D relate to: (i) the number of people helped by Access to Work; or (ii) the number of Access to Work applications?

Please can you also clarify whether part C of your request concerns decisions made in relation to: (i) new Access to Work applications; or (ii) the awards of existing Access to Work customers?

Part D of your request is "How many requests did AtW receive between 1st April 2014 and 31st March 2015". Please can you clarify what the "requests" mentioned relate to and from whom they originate? In other words, what is being requested (requests for what?) and who is making the request (requests from whom?).

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely,

DWP Central FoI Team

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Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team,
Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter. Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF
www.ico.org.uk/Global/contact_us or telephone 0303 123 1113 or 01625 545745

-----Original Message-----
From: Daniel McMorrow [mailto:[FOI #282999 email]]
Sent: 11 August 2015 10:33
To: DWP Strategy Freedom of Information
Subject: Re: Freedom of Information request 3161 - AccessToWork

Dear DWP Strategy Freedom of Information,

I'm very confused by your request to clarify!

Your question "whether part A above relates to additional documentation provided in support of an Access to Work application;" In section a I clearly state "additional information"

Your question "whether part B above relates to the number of people whose disabilities were physically assessed as part of the Access to Work application process; and" as being disabled is a requirement of Access to Work funding this would appear a mute point. However i use "physically" as where they examined / consulted or questioned not physically disabled.

Your question "please clarify what is being requested in parts C and D above."
C. How many "review" case where launched ?
This again seams like a simple question, however for example in my case I had to ask for a "review" of your first descision - I would like to know how many reviews where done between 1st April 2014 and 31st March 2015 ?
D. How many requests did AtW receive between 1st April 2014 and 31st March 2015 ?
How can this question need clarifying ?

I have forwarded your rather bizarre request to the ICO.

Yours sincerely,
Daniel McMorrow

-----Original Message-----

Thank you for your Freedom of Information request.

Please see the attached letter requesting clarification of your FoI request.

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely

Strategy Freedom of Information

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Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team, Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF www.ico.gov.uk

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Dear DWP Strategy Freedom of Information,

Maybe you could "clarify" your detention of help? If 36,760 is the number of people "helped" how many application where received

Once I have this information I'll amend my original FOI request.

Yours sincerely,
Daniel McMorrow

DWP Strategy Freedom of Information, Department for Work and Pensions

Dear Daniel McMorrow

Thanks you for your latest reply in relation to your request.

Information on the definitions used in the Access to Work: Official Statistics publication are provided in Annex B of the publication. It is not possible to identify the proportion of applicants who are successfully awarded Access to Work. This is explained in section 1.1.5 of the Access to Work: Official Statistics publication. The latest publication can be found at the following link: https://www.gov.uk/government/uploads/sy...

I hope this is helpful in assisting you to clarify the information you seek.

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely,

DWP Central FoI Team

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Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team, Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter. Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF www.ico.org.uk/Global/contact_us or telephone 0303 123 1113 or 01625 545745

-----Original Message-----
From: Daniel McMorrow [mailto:[FOI #282999 email]]
Sent: 20 August 2015 13:34
To: DWP Strategy Freedom of Information
Subject: RE: Freedom of Information request 3161 - AccessToWork

Dear DWP Strategy Freedom of Information,

Maybe you could "clarify" your detention of help? If 36,760 is the number of people "helped" how many application where received

Once I have this information I'll amend my original FOI request.

Yours sincerely,
Daniel McMorrow

-----Original Message-----

Dear Daniel McMorrow

Thanks you for your further response in relation to our request for clarification.

The reason for the clarification request was because Parts A, B, C and D of your request are based on the premise that "36.760 applications [were] received by AtW (Access To Work)".

However, this is not the case. The 36,760 figure that you initially quoted relates to the number of people who were helped by Access to Work in 2014/15 and not the number of Access to Work applications.

To help us provide the most appropriate response to your request, please can you clarify whether parts A, B, C and D relate to: (i) the number of people helped by Access to Work; or (ii) the number of Access to Work applications?

Please can you also clarify whether part C of your request concerns decisions made in relation to: (i) new Access to Work applications; or (ii) the awards of existing Access to Work customers?

Part D of your request is "How many requests did AtW receive between 1st April 2014 and 31st March 2015". Please can you clarify what the "requests" mentioned relate to and from whom they originate? In other words, what is being requested (requests for what?) and who is making the request (requests from whom?).

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely,

DWP Central FoI Team

------------------------------------------------------------------------------------------------------
Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team, Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter. Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF www.ico.org.uk/Global/contact_us or telephone 0303 123 1113 or 01625 545745

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Dear Department for Work and Pensions,
On 20th August 2015 you said “To help us provide the most appropriate response to your request, please can you clarify whether parts A, B, C and D relate to: (i) the number of people helped by Access to Work; or (ii) the number of Access to Work applications?”

On 20th August 2015 I asked to clarify the definition of help.

On 26th August 2015 you said “Information on the definitions used in the Access to Work: Official Statistics publication are provided in Annex B of the publication”
However Annex B has not definition of “help”

On 26th August 2015 you said “It is not possible to identify the proportion of applicants who are successfully awarded Access to Work. This is explained in section 1.1.5 of the Access to Work: Official Statistics publication”

Section 1.1.5 says “There are some limitations to the data. It cannot be used to identify the proportion of applicants who are successfully awarded Access to Work. Information relating to a person’s employer or the amount their employer contributes towards an Access to Work award is also not of a publishable standard.”

This would be a major flaw in any system. If you can’t identify applicants who are successfully awarded AtW how was the figure of 36.760 reached? How are you able to account for use of public money if you can’t identify people getting AtW awards?

Re:https://www.gov.uk/government/uploads/sy…
In the above document you claim…
“36,760 individuals were helped through Access to Work between 1st April 2014 and 31st March 2015.”

From the 36.760 individuals were helped through AtW (Access To Work)
A. How many had to defend their requirement for assistance, by providing additional documentation? This is form the 36,760 above.
As no definition of “help” has been given I’m taking this to mean people who received any support for AtW.
B. How many where physically assessed? i use “physically” as where they examined / consulted or questioned not physically disabled.
C. How many “review” case where launched?
I would like to know how many reviews where done between 1st April 2014 and 31st March 2015? By review I mean the applicant asking AtW to reconsider the original answer – no matter of the reason.
D. How many applications did AtW receive between 1st April 2014 and 31st March 2015?
For clarification I’m after figures not percentages. You’ve made a public claim I’m speaking clarification of that claim its in the public interest.

Yours sincerely,
Daniel McMorrow

DWP Strategy Freedom of Information, Department for Work and Pensions

1 Attachment

Please see the attached reply to your Freedom of Information request

Yours sincerely

DWP Strategy FoI team

-----Original Message-----
From: Daniel McMorrow [mailto:[FOI #282999 email]]
Sent: 28 July 2015 18:13
To: DWP freedom-of-information-requests
Subject: Freedom of Information request - AccessToWork

Dear Department for Work and Pensions,

Re:https://www.gov.uk/government/uploads/sy...

In the above document you claim...
"36,760 individuals were helped through Access to Work between 1st April 2014 and 31st March 2015."

From my personal experience I know access to work are not helpful and try their level best not to provide assistance. And are completely unaware of the chanllages facing disabled people ie. Sudjesting I could get a cab the 15 odd miles to work!

From the 36.760 applications received by AtW (Access To Work) A. How many had to defend their requirement for assistance, by providing additional documnation ?
B. How many where physically assessed ?
C. How many "review" case where launched ?
D. How many requests did AtW receive between 1st April 2014 and 31st March 2015 ?

Yours faithfully,
Daniel McMorrow

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Daniel McMorrow left an annotation ()

Can only I see the funny side of saying you don't have the data while speaking praise for helping 36,760 people?

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'AccessToWork'.

https://www.gov.uk/government/uploads/sy...

"36,760 individuals were helped through Access to Work between 1st April 2014 and 31st March 2015"

If the department has no stats on successful applications where did the 36,769 come from? How do you account for the use of public money ?
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/a...

Yours faithfully,
Daniel McMorrow

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
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Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

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DWP Strategy Freedom of Information, Department for Work and Pensions

Thank you for your Freedom of Information review request.

Please note that it is our internal target to answer reviews within 20 working days unless I need to come back to you to clarify your request, or the balance of the public interest test needs to be considered which we will keep you informed about.

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely

DWP Strategy FoI Team

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Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team,
Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter. Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF
www.ico.org.uk/Global/contact_us or telephone 0303 123 1113 or 01625 545745

-----Original Message-----
From: Daniel McMorrow [mailto:[FOI #282999 email]]
Sent: 23 September 2015 15:13
To: DWP freedom-of-information-requests
Subject: Internal review of Freedom of Information request - AccessToWork

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'AccessToWork'.

https://www.gov.uk/government/uploads/sy...

"36,760 individuals were helped through Access to Work between 1st April 2014 and 31st March 2015"

If the department has no stats on successful applications where did the 36,769 come from? How do you account for the use of public money ?
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/a...

Yours faithfully,
Daniel McMorrow

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Dear DWP Strategy Freedom of Information,

I was expecting a response to my internal review request. Do I need to forwarded my complaint to the ICO!

Yours sincerely,
Daniel McMorrow

Dear DWP Strategy Freedom of Information,

I have forwarded my request to the ICO.

Yours sincerely,

Daniel McMorrow

DWP Strategy Freedom of Information, Department for Work and Pensions

1 Attachment

Please see the attached reply to your Freedom of Information request

Yours sincerely

DWP Strategy FoI team

-----Original Message-----
From: Daniel McMorrow [mailto:[FOI #282999 email]]
Sent: 23 September 2015 15:13
To: DWP freedom-of-information-requests
Subject: Internal review of Freedom of Information request - AccessToWork

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'AccessToWork'.

https://www.gov.uk/government/uploads/sy...

"36,760 individuals were helped through Access to Work between 1st April 2014 and 31st March 2015"

If the department has no stats on successful applications where did the 36,769 come from? How do you account for the use of public money ?
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/a...

Yours faithfully,
Daniel McMorrow

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Dear DWP Strategy Freedom of Information,

Hello firstly this matter have been passed to the ICO as your respons was late. On 23rd Sepember 2015 you quotes 20 working day (https://www.whatdotheyknow.com/request/a...)
This was repeated on 1st October 2015.
On 23rd October 2015 I sent a reminded with my intention of seeaking help from the ICO.
The response you've given has no explanation or apology for these delays.

You've failed to understand my request you published a figure of 36,700 applications where awarded help. You have failed to quantify this with an negative figure of how many applications where rejected...For example if AtW recived 38,000 applications then AtW is extreamly beneficial, however if you recived 100,000 you've rejected more than half.

Yours sincerely,
Daniel McMorrow