Accessibility of council websites

The request was successful.

Dear Flintshire County Council,

The following questions relate to the websites run by the council.

Can you tell me when was the last audit conducted and can I have results of that audit?

Also what steps is the council taking to make sure that websites are accessable by September 23 2020?

Yours faithfully,

Abdul Ha

Flintshire County Council

Dear Mr Ha,

I write to acknowledge receipt of your Freedom of Information request
which has been given the reference number F00018388. Your request has been
forwarded to the Freedom of Information Act Contact Officer for IT
Services to process and this Officer will be in contact with you.

 If you send any further correspondence about this request, please include
the reference number and either e.mail it to [Flintshire County Council request email], or
post it to Freedom of Information, Flintshire County Council, Information
Governance, County Hall, Mold, Flintshire, CH7 6NA.

Your data will be processed by Flintshire County Council only for the
specific purposes of processing your information request. The processing
of your personal data is necessary in order to complete your information
request in compliance with the Freedom of Information Act 2000 and the
Environmental Information Regulations 2004. 

Flintshire County Council will not share your data with any other
organisation. Flintshire County Council will retain your data for 3 years
from the data your request is complete.

If you feel that Flintshire County Council has mishandled your personal
data at any time you can make a complaint to the Councils Data Protection
Officer by emailing [email address] or phoning
01352 702802. For further information on our complaints procedure please
follow this link
https://www.flintshire.gov.uk/en/PDFFile...

Alternatively you can contact the Information Commissioner's Office by
visiting their website or by calling their helpline on 0303 123 1113.

For further information about how Flintshire County Council processes
personal data and your rights please see our privacy notice on our website
- http://www.flintshire.gov.uk/en/Resident...

Regards,

FOI Contact Officer

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FOI Contact Officer  |  Swyddog Cyswllt Rhyddid Gwybodaeth
Governance  |  Llywodraethu
Flintshire County Council   |  Cyngor Sir y Fflint  

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Email   |  Ebost   |  [Flintshire County Council request email]  
http://www.flintshire.gov.uk   |  http://www.siryfflint.gov.uk  
http://www.twitter.com/flintshirecc   |  http://www.twitter.com/csyfflint
 

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The contents of this communication and any enclosed documents may be
subject to copyright protection. It has been sent to you for your
information and you may use it for any non-commercial research you may be
doing or undertaking. Its contents can also be used for the purposes of
news reporting. Any other re-use, for example, commercial publication or
publication on a website, requires the permission of this Council. If you
wish to re-use this information please contact us, letting us know how you
wish to re-use it and what the intended audience will be so that we can
consider your request. This information should be sent to: The Information
Governance Manager, Information Governance Team, Flintshire County
Council, County Hall, Mold, Flintshire CH7 6NB, or
[email address].

If you are dissatisfied with the Council’s handling of your request for
information, you can ask for an internal review within 2 months of the
date of this response. Where your complaint is a complex one it may not be
possible to deal with it within the above timescales. In such a situation
a progress report will be sent within the above timescales.

Requests for an internal review should be addressed to the Council’s
Information Governance Manager at:

Information Governance Team, County Hall, Mold, CH7 6NA

Or by emailing [Flintshire County Council request email]

Please remember to quote your original request’s reference number.

You also have the right to complain to the Information Commissioner. The
Information Commissioner can be contacted at the following address:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF

However, please note that the Commissioner will not normally investigate a
complaint until it has been through our own internal review process.

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Gellir cynnwys y ddogfen gyfathrebu hon ac unrhyw ddogfennau amgaeêdig yn
amodol ar hawlfraint. Hyn anfonwyd atoch er gwybodaeth i chi a gallwch ei
ddefnyddio ar gyfer unrhyw ymchwil anfasnachol yr ydych yn ei wneud neu
ymgymryd â. Gellir hefyd defnyddio ei gynnwys at ddibenion adrodd
newyddion. Os oes angen i chi ailddefnyddio’r wybodaeth mewn unrhyw fordd
arall, er enghraifft, cyhoeddi neu gyhoeddi masnachol ar wefan, mae angen
caniatâd gyn y Cyngor. Os hoffech ailddefnyddio’r wybodaeth, cysylltwch â
ni, gan roi gwybod i ni sut rydych chi yn bwriadu ei ailddefnyddio a beth
fydd y gynulleidfa a fwriadwyd fel y gallwn ystyriwch eich cais. Dylid
anfon y wybodaeth hon at: Rheolwr Llywodraethu Gwybodaeth, Tîm
Llywodraethu Gwybodaeth, Neuadd Y Sir, Yr Wyddgrug, Sir Y Fflint, CH7 6NB,
neu drwy e-bostio [email address].

Os ydych yn anfodlon â’r modd y mae’r Cyngor wedi ymdrin eich cais am
wybodaeth, gallwch ofyn am adolygiad mewnol o fewn 2 fis o dyddiad yr
ymateb hwn. Lle mae’ch cwyn yn un cymhleth efallai na fydd yn bosib delio
ag ef o fewn yr amserlen uchod. Mewn sefyllfa o’r fath, bydd adroddiad
cynnydd yn cael ei anfon o fewn yr amserlen.

Dylech anfon cais am adolygiad mewnol i’r Rheolwr Llywodraethu Gwybodaeth
y Cyngor:

Team Llywodraethu Gwybodaeth, Neuadd y Sir, Yr Wyddgrug, Sir Y Fflint, CH7
6NB

Neu drwy e-bostio [Flintshire County Council request email]

Cofiwch ddyfynnu rhif cyfeirnod eich cais gwreiddiol.

Mae gennych hawl hefyd i gwyno wrth y Comisiynydd Gwybodaeth. Gallwch
gysylltu â’r Comisiynydd Gwybodaeth yn y cyfeiriad canlynol:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF

Fodd bynnag, dylech nodi nad yw’r Comisiynydd fel arfer yn ymchwilio i
gwyn nes ei fod wedi bod drwy ein proses adolygu fewnol.

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********************************************************************** We
welcome correspondence in Welsh. We will respond to correspondence
received in Welsh without delay. Opinions advice, conclusions and other
information in this message that do not relate to the official business of
Flintshire County Council shall be understood as neither given nor
endorsed by it or on its behalf, and consequently Flintshire County
Council shall bear no responsibility whatsoever in respect thereof. Rydym
yn croesawu gohebiaeth Gymraeg. Ymatebwn yn ddi-oed i ohebiaeth a
dderbynnir drwy gyfrwng y Gymraeg. Deellir na fydd unrhyw safbwyntiau, na
chynghorion, na chasgliadau nac unrhyw wybodaeth arall yn y neges hon, nad
ydynt yn berthnasol i waith swyddogol Cyngor Sir y Fflint, yn cael eu
cynnig na'u cadarnhau ganddo nac ar ei ran, ac felly ni fydd Cyngor Sir y
Fflint yn derbyn unrhyw gyfrifoldeb am y rhannau hynny o'r neges.
**********************************************************************

Flintshire County Council

Dear Abdul

Apologies for the late response to your Freedom of Information Request.
Please see answers to your questions below:

Can you tell me when was the last audit conducted and can I have results
of that audit?

* ·         The last Socitm Benchmarking audit was in 2018 and the
result was a 3* rating (out of 4). 

Also what steps is the council taking to make sure that websites are
accessable by September 23 2020?

* ·         We’re currently in the process of a full website redesign
and as part of that process we are following the Web Content
Accessibility Guidelines (WCAG) 2.1.    We’ve also purchased a web
accessibly tool to assist us with meeting this deadline.

Kind Regards

FOI Contact Officer

FOI Contact Officer

--------------------------------------------------------------------------

FOI Contact Officer  |  Swyddog Cyswllt Rhyddid Gwybodaeth
Governance  |  Llywodraethu
Flintshire County Council   |  Cyngor Sir y Fflint  

--------------------------------------------------------------------------

Email   |  Ebost   |  [Flintshire County Council request email]  
http://www.flintshire.gov.uk   |  http://www.siryfflint.gov.uk  
http://www.twitter.com/flintshirecc   |  http://www.twitter.com/csyfflint
 

--------------------------------------------------------------------------

The contents of this communication and any enclosed documents may be
subject to copyright protection. It has been sent to you for your
information and you may use it for any non-commercial research you may be
doing or undertaking. Its contents can also be used for the purposes of
news reporting. Any other re-use, for example, commercial publication or
publication on a website, requires the permission of this Council. If you
wish to re-use this information please contact us, letting us know how you
wish to re-use it and what the intended audience will be so that we can
consider your request. This information should be sent to: The Information
Governance Manager, Information Governance Team, Flintshire County
Council, County Hall, Mold, Flintshire CH7 6NB, or
[email address].

If you are dissatisfied with the Council’s handling of your request for
information, you can ask for an internal review within 2 months of the
date of this response. Where your complaint is a complex one it may not be
possible to deal with it within the above timescales. In such a situation
a progress report will be sent within the above timescales.

Requests for an internal review should be addressed to the Council’s
Information Governance Manager at:

Information Governance Team, County Hall, Mold, CH7 6NA

Or by emailing [Flintshire County Council request email]

Please remember to quote your original request’s reference number.

You also have the right to complain to the Information Commissioner. The
Information Commissioner can be contacted at the following address:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF

However, please note that the Commissioner will not normally investigate a
complaint until it has been through our own internal review process.

--------------------------------------------------------------------------

Gellir cynnwys y ddogfen gyfathrebu hon ac unrhyw ddogfennau amgaeêdig yn
amodol ar hawlfraint. Hyn anfonwyd atoch er gwybodaeth i chi a gallwch ei
ddefnyddio ar gyfer unrhyw ymchwil anfasnachol yr ydych yn ei wneud neu
ymgymryd â. Gellir hefyd defnyddio ei gynnwys at ddibenion adrodd
newyddion. Os oes angen i chi ailddefnyddio’r wybodaeth mewn unrhyw fordd
arall, er enghraifft, cyhoeddi neu gyhoeddi masnachol ar wefan, mae angen
caniatâd gyn y Cyngor. Os hoffech ailddefnyddio’r wybodaeth, cysylltwch â
ni, gan roi gwybod i ni sut rydych chi yn bwriadu ei ailddefnyddio a beth
fydd y gynulleidfa a fwriadwyd fel y gallwn ystyriwch eich cais. Dylid
anfon y wybodaeth hon at: Rheolwr Llywodraethu Gwybodaeth, Tîm
Llywodraethu Gwybodaeth, Neuadd Y Sir, Yr Wyddgrug, Sir Y Fflint, CH7 6NB,
neu drwy e-bostio [email address].

Os ydych yn anfodlon â’r modd y mae’r Cyngor wedi ymdrin eich cais am
wybodaeth, gallwch ofyn am adolygiad mewnol o fewn 2 fis o dyddiad yr
ymateb hwn. Lle mae’ch cwyn yn un cymhleth efallai na fydd yn bosib delio
ag ef o fewn yr amserlen uchod. Mewn sefyllfa o’r fath, bydd adroddiad
cynnydd yn cael ei anfon o fewn yr amserlen.

Dylech anfon cais am adolygiad mewnol i’r Rheolwr Llywodraethu Gwybodaeth
y Cyngor:

Team Llywodraethu Gwybodaeth, Neuadd y Sir, Yr Wyddgrug, Sir Y Fflint, CH7
6NB

Neu drwy e-bostio [Flintshire County Council request email]

Cofiwch ddyfynnu rhif cyfeirnod eich cais gwreiddiol.

Mae gennych hawl hefyd i gwyno wrth y Comisiynydd Gwybodaeth. Gallwch
gysylltu â’r Comisiynydd Gwybodaeth yn y cyfeiriad canlynol:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF

Fodd bynnag, dylech nodi nad yw’r Comisiynydd fel arfer yn ymchwilio i
gwyn nes ei fod wedi bod drwy ein proses adolygu fewnol.

--------------------------------------------------------------------------

**********************************************************************

We welcome correspondence in Welsh. We will respond to correspondence
received in Welsh without delay.

Opinions advice, conclusions and other information in this

message that do not relate to the official business of

Flintshire County Council shall be understood as neither

given nor endorsed by it or on its behalf, and consequently

Flintshire County Council shall bear no responsibility

whatsoever in respect thereof.

Rydym yn croesawu gohebiaeth Gymraeg. Ymatebwn yn ddi-oed i ohebiaeth a
dderbynnir drwy gyfrwng y Gymraeg.

Deellir na fydd unrhyw safbwyntiau, na chynghorion, na

chasgliadau nac unrhyw wybodaeth arall yn y neges hon,

nad ydynt yn berthnasol i waith swyddogol

Cyngor Sir y Fflint, yn cael eu cynnig na'u cadarnhau ganddo

nac ar ei ran, ac felly ni fydd Cyngor Sir y Fflint yn derbyn

unrhyw gyfrifoldeb am y rhannau hynny o'r neges.

**********************************************************************