Dear Lancaster City Council,

The following questions relate to the websites run by the council.

Can you tell me when was the last audit conducted and can I have results of that audit?

Also what steps is the council taking to make sure that websites are accessable by September 23 2020?

Yours faithfully,

Abdul Hai

info, Lancaster City Council

2 Attachments

Dear Abdul Hai,

Freedom of Information Request - Ref: FOI 3008

I write to confirm receipt of your request for information, which was
received on 21 November 2019 and is now being processed under the Freedom
of Information Act 2000. Your request has been given the unique reference
number as stated in the subject header above.

 

I have to inform you that we are unable to process your request without
further clarification, detailed below:

 

You asked :

The following questions relate to the websites run by the council.
Can you tell me when was the last audit conducted and can I have results
of that audit?
Also what steps is the council taking to make sure that websites are
accessable by September 23 2020

 

Can you clarify what you mean by ‘websites run by the council’? Are you
referring to [1]www.lancaster.gov.uk?

What kind of audits do you think we have conducted? For example traffic on
website?

What do you mean by ‘making sure that websites are accessible?’ Accessible
in what way(s)?

 

Please be aware that the statutory time limit for our response commences
from the day we receive your reply, so any delay in clarifying this matter
for us may lead to a delay in our response.

 

If you wish to discuss any of the above please contact me. Please remember
to quote the FOI reference number above in any future communications.

 

Kind regards

 

 

J McGrath

Information Governance Officer

Deputy Data Protection Officer

 

Email: [2][Lancaster City Council request email]

Tel:      (01524) 58 2000

 

Lancaster City Council,

Town Hall, Lancaster LA1 1PJ

Website: [3]http://www.lancaster.gov.uk

 

   [4][IMG]

     [5]www.gov.uk/register-to-vote

 

 

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Dear info,

Yes www.lancaster.gov.uk and any other websites you may run as a authority.

I mean if you have conducted an audit to see whether the website is accessable or not?

There are new regulations coming in for public sector websites next year in fact September 23 2020. I was wondering what steps has the council taken to meet them?

Yours sincerely,

Abdul Hai

info, Lancaster City Council

2 Attachments

Dear Abdul Hai,

Freedom of Information Request - Ref: FOI 3008

Thank you for your request received on 21st November 2019 in which you
asked for the following information from Lancaster City Council:

 

The following questions relate to the websites run by the council.
Can you tell me when was the last audit conducted and can I have results
of that audit?
Also what steps is the council taking to make sure that websites are
accessible by September 23 2020?

 

Your request has been handled under the Freedom of Information Act 2000
(FOIA).

 

Response

 

 1. We haven’t previously conducted a documented accessibility audit.
 2. We will be following the expert advice provided by GOV.UK to conduct a
full accessibility audit of lancaster.gov.uk in-house. We will then
make any necessary improvements to our site structure and content in
order to meet accessibility standards, and publish an accessibility
statement, prior to 23 September 2020.

 

If you have any queries or concerns about this response, please contact
this office. For details of how to appeal a decision we have made, see
below.

 

 

How to Appeal

 

Internal Review

If you are not satisfied with this response, you have the right to an
internal review.  The handling of your request will be looked at by
someone who was not responsible for the original case, and they will make
a decision as to whether we answered your request correctly.

 

If you would like to request a review, please write or send an email to
the Council at the following address:

 

Information Governance

Lancaster City Council

Town Hall

Dalton Square

Lancaster

LA1 1PJ

 

Email:  [1][Lancaster City Council request email]

 

Information Commissioner’s Office

 

If you remain dissatisfied after an internal review decision, you have the
right to apply to the Information Commissioner’s Office. The Commissioner
is an independent regulator who has the power to direct us to respond to
your request differently if she considers that we have handled it
incorrectly.

 

You can contact the Information Commissioner’s Office at the following
address:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a
national rate number

Website:  [2]https://ico.org.uk/global/contact-us/

 

 

Re-use of Public-Sector Information

 

Some of the information that we provide in response to FOIA requests will
be subject to copyright protection. In most cases the copyright will be
owned by Lancaster City Council. The copyright in other information may be
owned by another person or organisation, as indicated on the information
itself.

 

You are free to use any information supplied for your own non-commercial
research or private study purposes. The information may also be used for
any other purpose allowed by a limitation or exception in copyright law,
such as news reporting. However, any other type of re-use, for example by
publishing the information in analogue or digital form, including on the
internet, will require the permission of the copyright owner.

 

For information where the copyright is owned by Lancaster City Council,
please contact this office if you would like to request permission.

 

For information where the copyright is owned by another person or
organisation you must apply to the copyright owner to obtain their
permission.

 

 

Yours sincerely

 

J McGrath

Information Governance Officer

Deputy Data Protection Officer

 

Email: [3][Lancaster City Council request email]

Tel:      (01524) 58 2000

 

Lancaster City Council,

Town Hall, Lancaster LA1 1PJ

Website: [4]http://www.lancaster.gov.uk

 

   [5][IMG]

     [6]www.gov.uk/register-to-vote

 

 

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