Accessibility feature on National rail website

Chris Hogan made this Freedom of Information request to Department for Transport

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Department for Transport did not have the information requested.

Dear Department for Transport,

Yesterday in response to written question 204378 from the M.P. for Stroud, the Rail Minister replied:
"This is in addition to access improvements delivered as part of other major projects, such as the 40 Crossrail stations which will be made accessible, and by the industry itself, which must meet current accessibility standards whenever it installs, replace or renews station infrastructure. Details of all of this work is held by the individual organisations and the details of the accessibility features available at all UK stations (sic) are published on the National Rail Enquiries website." (Presumably he actually means GB stations)

In earlier correspondence I have had with the Station Operator at West Drayton, TfL has written to me that there is no obligation to keep the accessibility information reasonably up-to-date (that at West Drayton is at least two years out-of-date and is useless to passenger with mobility problems as a guide to access).

Please provide the document upon which the Minister is relying for his response to question 204378.

Thank you.

Yours faithfully,

Chris Hogan

Department for Transport

Dear Chris Hogan,

I am writing to acknowledge receipt of your request for information which
has been allocated reference number P0016923.

A response will be issued to you in due course.


Ivan Pocock
Department for Transport
FOI Advice Team
Digital Service
Zone D/04
Ashdown House
Sedlescombe Road North
St Leonards on Sea
East Sussex
TN37 7GA

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Ryan Dubbey, Department for Transport

2 Attachments

Dear Mr Hogan,


Please see attached the Department’s response to your FOI request dated 8


Kind regards,


Ryan Dubbey


[1][IMG]          Ryan Dubbey 
Assistant Project Manager, Network Services North -
Rail Group 

4/26, Great Minster House
33 Horseferry Road, London, SW1P 4DR  

[2]Follow us on twitter @transportgovuk 


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