A letter from my clinician has displayed within it "the/this document has not been verified"

The request was successful.

Dear Fife NHS Board,

A letter from my clinician has displayed within it "the/this document has not been verified". I am not sure what this means. Can you help?

Yours faithfully,

Diane Robertson

Trigger Sender,

Dear Diane

Ref: FOISA request FIFENHSIR:39 Working on Clinicians letter

Thank you for your request made under the Freedom of Information
(Scotland) Act 2002 (FOI(S)A). We received your request on 2020-10-08
18:15:00 with regards to:

Working on Clinicians letter

A letter from my clinician has displayed within it the/this document has
not been verified. I am not sure what this means. Can you help?

We will respond to your request once we have collated the information you
have requested. This will be no later than 20 working days from the date
we received your request.

If we fail to respond to your initial request, you may write to us and
request a review of our failure to respond at:
Information Governance and Security Team
eHealth Department
Lynebank Hospital
Halbeath Road
Dunfermline, KY11 8JH

[NHS Fife request email]

Alternatively you can raise your concern with the Scottish Information
Commissioner’s Office at:
Office of the Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
Fife KY16 9DS

http://www.itspublicknowledge.info/

Yours Sincerely,
NHS Fife FOI Team

Fife foirequestfife, Fife NHS Board

Hello Diane Robertson
FREEDOM OF INFORMATION REQUEST NHSFifeIR:39.
Thank you for your request made on 8 October 2020 under the Freedom of
Information (Scotland) Act 2002 (FOI(S)A):

A letter from my clinician has displayed within it 'the/this document has
not been verified'. I am not sure what this means. Can you help?
NHS Fife has completed our search for information held in relation to your
request and can provide the following response.
When letters are dictated by Clinicians, and then typed by Secretaries,
they will display the line "This document has NOT been verified." whilst
awaiting electronic verification (sign off). Once the Clinician has read
over, made any changes as necessary and signed off, letters are then
automatically uploaded to SCI-Store/transferred via EDT to GPs as
appropriate, and any paper copies to be processed can be printed. The
verified (electronically signed off) letters will then read "Authorised on
DD/MM/YYYY HH:MM:SS by Name Name."
In addition to providing this FOI response NHS Fife would advise that you
contact the relevant Clinician's Secretary for further advice.
I hope this information is helpful to you. If, however, you are unhappy
with any aspect of how we have dealt with your request you can ask us to
review the handling of your request. Please write to us specifying the
reasons you are seeking a review within 40 working days of the date of
this correspondence. We will undertake a review of our response, which
will be lead by a senior staff member who is independent from the original
response. If you are not satisfied with the result of the review you then
have the right to make a formal complaint to the Office of the Scottish
Information Commissioner.
 
Kind Regards,
Many Thanks
NHS Fife FOI Team

 

 

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Dear Fife foirequestfife,

Thank you for your reply. I will follow your advice.

Are letters electronically signed off before being uploaded to the SCI store, or being sent out to the GP or patient, and if there are changes made as necessary, would the clinician need to electronically sign off again?

Yours sincerely,

Diane Robertson

Dear Trigger Sender,

Thank you for your reply. I will follow your advice.

Are letters electronically signed off before being uploaded to the SCI store, or being sent out to the GP or patient, and if there are changes made as necessary, would the clinician need to electronically sign off again?

Yours sincerely,

Diane Robertson