A lack of response about a complaint about my injury at communal entrance of housing association flats

maxine mcgill made this Freedom of Information request to Homes England

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Homes England, I would like to make a request for information under the F.I.O. Act.
Who is going to deal with the trip hazard, on which I tripped and sustained a head injury, at the communal entrance to the block of THIRTEEN GROUP housing association flats where I live

Thank you

Yours faithfully,

maxine mcgill

Information Access, Homes England

Dear Ms McGill,

I have forwarded your email to the enquiries team who will pass your email onto the appropriate department for a response.

Please note we do not deem this to be a request for Information under the Freedom of Information Act.

Regards,
Louisa

Louisa Clare | Deputy Data Protection Officer
Homes England | Windsor House, 42 – 50 Victoria Street, London, SW1H 0TL

Email: [email address]
Switchboard: 0300 1234 500

Homes England was launched by the Secretary of State on 11 January 2018. Homes England is the trading name of Homes and Communities Agency (the legal entity).

Please note that our email addresses have changed from hca.gsi.gov.uk to homesengland.gov.uk - although emails sent to our old email addresses will be forwarded for 12-months, it would be appreciated if you would update your records to reflect this change.

Please forward any Freedom of Information Requests to: [email address]

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Dear Information Access,
I was injured when my foot got caught on a trip hazard at the communal entrance to the block of ERIMUS?FABRICK hounisg association flats . The contractors for ERIMUS were to carry out "IMPROVEMENT WORK" by taking away the old double wooden doors and to install electronic door systems at ALL IDENTICAL BLOCKS OF FLATS OWNED BY ERIMUS. During the installation the contractors laid a sheet of metal over the existing doorstep (MATERIAL DIFFERENCE). The contractors DID shave off the excess metal sheet on the doorsteps at ALL IDENTICAL BLOCKS OF ERIMUS FLATS except at the block of flats where i live they FAILED TO DO THIS ! sO THAT NOW THERE IS AN OVERHANG OF METAL SHEET ON THE DOORSTEP ie a "LIP" . My foot got caught on the "LIP" and i was injured.
IN REGARD TO Part M of The Building Regulations Act, all "improvement work" must be inspected and certified and a copy of the inspection certificate left at The Building Control Department at the local Council. The local council has confirmed that they dont have any nspection certificate therefore the "IMPROVEMENT WORK" wasn't inspected and certified and there has been a breach of The Building Regulations Act.
Erimus housing have lied about the way in which i was injured...they lied to the insurance companies and told them this lie...they WRONGLY claimed that i had informed them that my injury was due to slipping on a wet step ! I have recently discovered this lie because I made a subject access request to ERIMUS and ERIMUS have replied to my SUBJECT ACCESS REQUEST and in their reply I have seen photocopies of letters from ERIMUS to their insurance company(AVIVA) and to the insurance company of their contractors(RSA) and in these letters they have lied about the way in which i was injured !
When my foot got caught on the LIP ie metal sheet overhang ...my head wound was pouring with blood and i had 6 staples in my head wound....there are now dents in the fat layer of my scalp and this has caused nerve damage which causes neuralgia !
I don't just have physical disabilities but I have been referred by my g.p. to a mental health team and the psychiatrist has diagnosed me with PTSD because of abuse over a prolonged period of time ... and also I have an eating disorder and am being referred to the eating disorders team.

Thank you for reading my email
Yours sincerely,

Maxine McGill

Sabera Khatun, Homes England

1 Attachment

Dear Ms McGill

 

We have received your email dated 26^th October via our Freedom Of
Information team regarding Housing Association Flats.

 

Please note, On 1 October 2018, the Regulator of Social Housing formally
separated from Homes England and is now a separate organisation. Your
enquiry/complaint is not within Homes England’s remit and should be
directed to the Regulator of Social Housing instead. 

 

The telephone/email address you need is: 0300 124 5225 /
[1][email address]

 

Kind Regards

 

Sabera Khatun

Enquiries Adviser

Homes England Enquires Team

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Homes England was launched by the Secretary of State on 11 January 2018.
Homes England is the trading name of Homes and Communities Agency (the
legal entity).

We launched as Homes England on 11 January 2018. Please note our email
addresses have changed  from hca.gsi.gov.uk to homesengland.gov.uk –
although emails sent to our old addresses will be forwarded for 12 months,
it would be appreciated if you update your records to reflect this
change.”

 

 

 

 

 

 

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References

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