A confidential report seen by BBC News criticises the Post Office over its handling of computer problems.

The request was refused by Post Office Limited.

Dear Post Office Limited,

A confidential report seen by BBC News criticises the Post Office over its handling of computer problems which led to some sub-postmasters being accused of theft and fraud.

Now that said report is no longer confidential could I have sight of it?

Total cost of report?

Yours faithfully,

Pat Aspinall

FOIA, Post Office Limited

3 Attachments

Dear Ms Aspinall,

 

Please find an acknowledgement attached to your recent Freedom of
Information request.

 

Regards,

 

O. Olabopo I Information Rights Team Support

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1^st Floor, Old Street Wing, 148 Old Street, London, EC1V 9HQ

020 7250 2647

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FOIA, Post Office Limited

3 Attachments

Dear Ms Aspinall,

 

Please find an update to your recent Freedom of Information Request.

 

Regards,

 

O. Olabopo I Information Rights Team Support

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1^st Floor, Old Street Wing, 148 Old Street, London, EC1V 9HQ

020 7250 2647

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Pat Aspinall left an annotation ()

MP Huw Irranca-Davies has demanded that the Government publish a leaked report which is believed to be highly critical of the Post Office’s handling of problems with the Horizon computer problem.

Hundreds of sub-postmasters all around the country have been left devastated financially, often losing tens of thousands of pounds, because of problems they believe lie with the Horizon computer system which handles financial payments in post offices.

Many sub-postmasters have also lost their post offices and careers, as well as their life-savings.

Over the last couple of years, the Ogmore MP has taken up the cases of three local sub-postmasters who have seen their livelihoods ruined and their reputations tarnished.

Up until now, Government ministers have argued that there has been no major “systemic” fault with the computer system.

But the BBC recently revealed parts of the leaked final report by investigators Second Sight, which alleges that training for those without IT skills was inadequate when the new Horizon system was introduced, that equipment was outdated, and that power cuts and communication problems made things worse.

Referring to the revelation, Mr Irranca-Davies said: “Surely this report now needs to be published, so that the facts are out in the open.

“When people’s lives and reputations have been destroyed, it is indefensible to deny them the full story behind what went wrong. The public will rightly ask what the government is hiding?”

The politician has tabled a parliamentary question asking for the publication of the report, and is seeking a debate in parliament, so that the hundreds of sub-postmasters affected can begin to put their lives back together again.

FOIA, Post Office Limited

3 Attachments

Dear Ms Aspinall,

 

Please find a response attached to your Freedom of Information request.

 

Regards,

 

O. Olabop0 I Information Rights Support

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1^st Floor, Old Street Wing, 148 Old Street, London, EC1V 9HQ

020 7250 2647

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Dear Post Office Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Post Office Limited's handling of my FOI request 'A confidential report seen by BBC News criticises the Post Office over its handling of computer problems.'.

Again you was late with your reply, please give a reason for your lateness. Was it you who commissioned this report. Could you explain why you do not know the cost. If you expect the cost at a later date please say so. If not you, who is paying for this report.

This report has been leaked.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/a...

Yours faithfully,

Pat Aspinall

FOIA, Post Office Limited

3 Attachments

Dear Ms Aspinall,

 

Please find an acknowledgement attached to your Freedom of Information
request.

 

Regards,

 

Kerry Moodie I Information Rights Manager

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1^st Floor, Old Street Wing, 148 Old Street, London, EC1V 9HQ

020 7250 2647

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FOIA, Post Office Limited

3 Attachments

Dear Ms Aspinall,

 

Please find an acknowledgement attached to your internal review request.

 

Regards,

 

Kerry Moodie I Information Rights Manager

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1^st Floor, Old Street Wing, 148 Old Street, London, EC1V 9HQ

020 7250 2647

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FOIA, Post Office Limited

3 Attachments

Dear Mr Peterson,

 

Please find a response attached to your Internal Review request,

 

Regards,

 

Kerry Moodie I Information Rights Manager

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1^st Floor, Old Street Wing, 148 Old Street, London, EC1V 9HQ

020 7250 2647

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Dear FOIA,

You have sent your reply to the wrong person.

Yours sincerely,

Pat Aspinall

FOIA, Post Office Limited

Dear Ms Aspinall,

Thank you for advising us of this error.

Many thanks,

Kerry Moodie I Information Rights Manager

1st Floor, Old Street Wing, 148 Old Street, London, EC1V 9HQ
020 7250 2647

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Dear FOIA,

No problem Kerry, that's why they put rubbers on the end of pencils.

Yours sincerely,

Pat Aspinall

FOIA, Post Office Limited

3 Attachments

Dear Ms Aspinall,

 

Please find a response attached to your recent enquiry.

 

Regards,

 

O. Olabopo I Information Rights Support

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1^st Floor, Old Street Wing, 148 Old Street, London, EC1V 9HQ

020 7250 2647

[2]Footer 5

 

show quoted sections

FOIA, Post Office Limited

3 Attachments

Dear Ms Aspinall,

 

Please find a response attached to your internal Review request.

 

Regards,

 

Kerry Moodie I Information Rights Manager

[1]split

1^st Floor, Old Street Wing, 148 Old Street, London, EC1V 9HQ

020 7250 2647

[2]Footer 5

 

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