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999 Calls Related to Alcohol

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Dear NHS England,

I would like to know the following information about 999 calls between 2011-2016:

1. The number of 999 calls for an ambulance made between 2011-2016.

2. The number of 999 calls for an ambulance made between 2011-2016 specifically for alcohol related afflictions.

3. The average cost of sending an ambulance to respond to a 999 call where patient was conveyed by ambulance to an alternative healthcare provider.

4. The average cost of sending an ambulance to respond to a 999 call where the patient was treated and discharged from ambulance responsibility at the scene.

6. The average cost of an A&E consultation.

I would prefer to receive this information electronically, preferably as a data set, eg. in Excel, and not as a PDF.

Yours faithfully,

Chloe Livadeas

FOI, England (NHS ENGLAND), NHS England

Dear Ms Livadeas,  

 

Thank you for your communication dated 27 December 2016.

 

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, please be assured that your
request is being dealt with under the terms of the FOI Act and will be
answered within twenty working days.

 

For further information regarding the FOI Act, please refer to the
Information Commissioner’s Office (ICO) website. For further information
regarding NHS England and the information it publishes please visit our
website here.

 

If you have any queries about this request or wish to contact us again,
please email [1][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][NHS England request email].

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [3][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

 

 

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References

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1. mailto:[NHS England request email]
2. mailto:[NHS England request email]
3. mailto:[NHS England request email]

FOI, England (NHS ENGLAND), NHS England

Dear Ms Livadeas,

 

Re:      Freedom of Information request (Our Ref: FOI-051963)

 

Thank you for your Freedom of Information (FOI) request dated 27 December
2017.

 

Your exact request was:-

 

“I would like to know the following information about 999 calls between
2011-2016:

 

1. The number of 999 calls for an ambulance made between 2011-2016.

 

2. The number of 999 calls for an ambulance made between 2011-2016
specifically for alcohol related afflictions.

 

3. The average cost of sending an ambulance to respond to a 999 call where
patient was conveyed by ambulance to an alternative healthcare provider.

 

4. The average cost of sending an ambulance to respond to a 999 call where
the patient was treated and discharged from ambulance responsibility at
the scene.

 

6. The average cost of an A&E consultation.”

 

In order to clarify our response, we will answer each of your questions in
turn.

 

As regards question 2, NHS England does not hold information in relation
to your request.

 

This information is not collected at provider level, however some relevant
information may be held by NHS Digital as part of the Hospital Episode
Statistics (HES). You can access HES data and more information about the
statistics which are collected on the NHS Digital website at the following
web link:

 

http://digital.nhs.uk/hes 

 

Alternatively you can make an FOI request to NHS Digital by emailing
[1][email address] or by writing to:

 

Information Governance Compliance Team

NHS Digital

1 Trevelyan Square

Boar Lane

Leeds

LS1 6AE

 

 

As regards questions 1, 3, 4, and 6, NHS England holds this information.
However, as the information held is in the public domain, we will refer
you to the published source under Section 21 of the FOI Act (information
accessible to the applicant by other means).

 

The number of emergency telephone calls to the NHS Ambulance Services in
England is in the NHS England monthly Ambulance Quality Indicators from
April 2011 to November 2016, which is our last data collection date.

[2]www.england.nhs.uk/statistics/statistical-work-areas/ambulance-quality-indicators

 

The Department of Health (DH) has collected reference costs from NHS
providers for every financial year since 1997. NHS Improvement is now
accountable for the reference costs collection, with the DH continuing to
collect reference costs on its behalf. The file ‘National schedule of
reference costs main schedule’ includes the national average costs of see
and treat and see and convey for ambulances, and under the title emergency
medicine, the average costs of consultations in A&E.

 

They are publically available at:

 

[3]https://www.gov.uk/government/collection...

 

 

Copyright:- NHS England operates under the terms of the open government
licence. Please see the NHS England Terms and conditions on the following
link [4]http://www.england.nhs.uk/terms-and-cond...

 

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review by writing to us, within two
months of the date of this letter, to:

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [5][NHS England request email]

 

Please quote the reference number FOI-051963 in any future communications.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [6][email address]  

Website: [7]www.ico.gov.uk

 

Please note there is no charge for making an appeal.

 

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows: PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [8][NHS England request email].

   

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [9][NHS England request email]

 

 

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References

Visible links
1. mailto:[email address]
2. http://www.england.nhs.uk/statistics/sta...
3. https://www.gov.uk/government/collection...
4. http://www.england.nhs.uk/terms-and-cond...
5. mailto:[NHS England request email]
6. mailto:[email address]
7. http://www.ico.gov.uk/
8. mailto:[NHS England request email]
9. mailto:[NHS England request email]

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