We don't know whether the most recent response to this request contains information or not – if you are Josh Finlay please sign in and let everyone know.

999 calls during 21/4/18 to 28/4/18

Josh Finlay made this Freedom of Information request to South Western Ambulance Service NHS Foundation Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

We're waiting for Josh Finlay to read a recent response and update the status.

Dear South Western Ambulance Service NHS Foundation Trust,

Please can I make a request for the following information.

1. How many 999 calls were received by your service broken down by day from Saturday, 21st April 2018 to Saturday, 28th April 2018 inclusive?


2. How many patients were conveyed to hospital by ambulance broken down by day from Saturday, 21st April 2018 to Saturday, 28th April 2018 inclusive?

Yours faithfully,

Josh Finlay

Information Governance, South Western Ambulance Service NHS Foundation Trust

1 Attachment

Dear Josh Finlay,

Thank you for your request for information regarding ambulance activity which we received on 2nd July 2018.

We will deal with this request in accordance with your right of access to information we hold under the Freedom of Information Act and I attach a leaflet containing further information about both your rights and our obligations under this legislation. You will see from this that we are not obliged to generate information we do not already hold in order to provide what we are asked for, such as by collating data or formulating direct answers to questions, but you are entitled to receive copies of records (or extracts from them) that contain the information you have requested.

We will research the information you have requested and we will respond providing what we hold no later than 30th July 2018 in accordance with the timescales set by the Act.

We will inform you if:
a) We are unable to provide you with any of the information you have requested, and explain the reason for this; and
b) Any fee that is payable for the information we are able to provide.

In the meantime, if you have any queries or require clarification on any aspect of your request or how we will respond, please do not hesitate to contact me.

Kind Regards,

Kevin Pointer | Assistant Information Governance Manager
South Western Ambulance Service NHS Foundation Trust

Direct Line 01392 261 514| 
Web www.swast.nhs.uk
E-Mail [email address]
NHS.Net [email address]
Abbey Court, Eagle Way, Exeter EX2 7HY

show quoted sections

Information Governance, South Western Ambulance Service NHS Foundation Trust

2 Attachments

Dear Josh Finley

 

I refer to our acknowledgement on 10 July 2018 of your request for
information regarding 999 activity in April 2018 under the provisions of
the Freedom of Information Act.  We are able to provide the following
information:

 

Information requested Our Response

 
1. How many 999 calls were  
received by your service broken
down by day from Saturday, 21st Date No. of 999 calls
April 2018 to Saturday, 28th received
April 2018 inclusive?
 Sat-21-Apr 2248
Sun-22-Apr 2061
Mon-23-Apr 1982
Tue-24-Apr 1917
Wed-25-Apr 2038
Thu-26-Apr 2060
Fri-27-Apr 2150
Sat-28-Apr 2137

 

Please note that this data excludes
duplicate, test and error calls, and
incidents that took place outside of the
geographical footprint of the Trust.

 
2. How many patients were  
conveyed to hospital by
ambulance broken down by day No. of
from Saturday, 21st April 2018 Date Handovers to
to Saturday, 28th April 2018 hospital
inclusive? Sat-21-Apr 1334
Sun-22-Apr 1307
  Mon-23-Apr 1298
Tue-24-Apr 1296
Wed-25-Apr 1287
Thu-26-Apr 1270
Fri-27-Apr 1327
Sat-28-Apr 1298

 

Please note that this data excludes
duplicate, test and error calls, and
incidents that took place outside of the
geographical footprint of the Trust.

 

 

We are aware that the format that we use for our responses to Freedom of
Information Requests can sometimes appear strangely on the What Do They
Know website. This response is therefore also attached as a PDF documents
for ease of reference.

 

Please note that, under the Re-use of Public Sector Information
Regulations, if you wish to publish or otherwise use this information
besides for your own means, you will need to seek our permission to do so.

 

Please feel free to contact me if you require further clarification of the
information provided, or to discuss any aspect of the way in which we have
responded to your request. 

 

If you are dissatisfied with our response, you also have the right to make
use of the following complaints procedures:

 

In the first instance you may write to the Chief Executive of this Trust

 

Mr Ken Wenman

South Western Ambulance Service NHS Foundation Trust

Abbey Court

Eagle Way

Exeter  EX2 7HY

 

Mr Wenman will then make arrangements for your complaint to be reviewed
and for the outcome to be communicated to you.

 

If you are unhappy with the response to your complaint you can contact the
Information Commissioner at:

 

Information Commissioner’s Office,

Wycliffe House,

Water Lane,                                 

Wilmslow,

Cheshire.  SK9 5AF

 

Tel: 01625 545 700

Fax: 01625 524 510

 

Regards

 

Kate Minett | Acting Assistant Information Governance Manager

South Western Ambulance Service NHS Foundation Trust

[1]cid:[email address]

 

Direct Line 01392 453 872

Web [2]www.swast.nhs.uk

E-Mail [3][email address]

Abbey Court, Eagle Way, Exeter EX2 7HY

 

 

References

Visible links
2. http://www.swast.nhs.uk/
3. mailto:[email address]

We don't know whether the most recent response to this request contains information or not – if you are Josh Finlay please sign in and let everyone know.