999 calls and response times for police forces

The request was partially successful.

Hannah O'Rourke

Dear Devon and Cornwall Constabulary,

Hope you are well. I was just getting in touch to see if you had any of the follow data available for a project we are working on.

1) The total number of 999 calls received by your police force in each individual sequential year 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 and 2018.

2) For those 999 calls where a police officer(s) were deployed from your force, what was the average time from the call being received in your control room, to the officer(s) reaching their deployment destination, in the years 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 and 2018.

3) For those 999 calls which your force gave a high priority classification to, and where a police officer(s) were deployed, what was the average time from the call being received in your control room, to the officer(s) reaching their deployment destination, in the years 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 and 2018.

Many thanks.

Yours faithfully,

Hannah O'Rourke

FOI, Devon and Cornwall Constabulary

1 Attachment

Dear Ms O’Rourke,

We acknowledge receipt of your Freedom of Information Request to Devon &
Cornwall Police:

 

1) The total number of 999 calls received by your police force in each
individual sequential year 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
and 2018.

 

2) For those 999 calls where a police officer(s) were deployed from your
force, what was the average time from the call being received in your
control room, to the officer(s) reaching their deployment destination, in
the years 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 and 2018.

 

3) For those 999 calls which your force gave a high priority
classification to, and where a police officer(s) were deployed, what was
the average time from the call being received in your control room, to the
officer(s) reaching their deployment destination, in the years 2010, 2011,
2012, 2013, 2014, 2015, 2016, 2017 and 2018.

 

Your request will be considered in accordance with the Freedom of
Information Act 2000. You should expect to be sent a response within the
statutory limit of 20 working days, subject to the provisions of the Act. 

 

Please Note: All disclosures made under FOI become public documents and
are published on the Force website.

 

Should you have any further inquiries concerning this matter, please
contact me quoting my reference number as above.

 

Yours sincerely,

 

Steve Hawkins
Alliance Freedom of Information Officer

Devon & Cornwall Police Headquarters, Middlemoor

 

Tel 01392 226770
[1][Devon and Cornwall Constabulary request email]

Alliance Information Management Department

Devon & Cornwall Police and Dorset Police

Working together to serve the public

 

[2]cid:image001.png@01D2E448.DDD35AC0

 

 

show quoted sections

E-mail should not be regarded as a secure means of communication, we take
all reasonable steps to ensure that e-mails are protected from malware,
but cannot accept liability for any loss or damage, howsoever arising, as
a result of their transmission to the recipients' computer or network.
*************************************************************************
For more information, or to contact us, please visit us at
[3]www.devon-cornwall.police.uk or [4]www.dorset.police.uk or e-mail
[5][email address] or [6][email address]

References

Visible links
1. mailto:[Devon and Cornwall Constabulary request email]
3. http://www.devon-cornwall.police.uk/
4. http://www.dorset.police.uk/
5. mailto:[email address]
6. mailto:[email address]

FOI, Devon and Cornwall Constabulary

2 Attachments

Dear Ms O’Rourke,

Please find attached the response to your above numbered Freedom of
Information Request.

 

Yours sincerely,

 

 

Steve Hawkins
Alliance Freedom of Information Officer

Devon & Cornwall Police Headquarters, Middlemoor

 

Tel 01392 226770
[1][Devon and Cornwall Constabulary request email]

Alliance Information Management Department

Devon & Cornwall Police and Dorset Police

Working together to serve the public

 

[2]cid:image001.png@01D2E448.DDD35AC0

 

 

show quoted sections

E-mail should not be regarded as a secure means of communication, we take
all reasonable steps to ensure that e-mails are protected from malware,
but cannot accept liability for any loss or damage, howsoever arising, as
a result of their transmission to the recipients' computer or network.
*************************************************************************
For more information, or to contact us, please visit us at
[3]www.devon-cornwall.police.uk or [4]www.dorset.police.uk or e-mail
[5][email address] or [6][email address]

References

Visible links
1. mailto:[Devon and Cornwall Constabulary request email]
3. http://www.devon-cornwall.police.uk/
4. http://www.dorset.police.uk/
5. mailto:[email address]
6. mailto:[email address]

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