999 calls

John Brown made this Freedom of Information request to Warwickshire Fire and Rescue Service as part of a batch sent to 64 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Warwickshire Fire and Rescue Service,

How many 999 calls were received in the last year?

How many given the highest priority and how long until crewsarrived?

What are the guidelines or policy on grading calls with relevant response times?

Yours faithfully,

John Brown

Warwickshire County Council, Warwickshire Fire and Rescue Service

 
Information request
Our reference: 5353501

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Dear John Brown
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 3 February
2020.
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 2 March 2020.
 
In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 

 Kind regards

Bruce Green
Information Rights Officer

Information Management Team
Shire Hall
Warwick
CV34 4RL
Tel: 01926 412211

 

 
NOTE: Please do not edit the subject line when replying to this email.

Warwickshire County Council, Warwickshire Fire and Rescue Service

 
Information request
Our reference: 5353501

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Dear ‎John Brown‏
 
Freedom of Information Act 2000
 
I am writing to ask you to clarify part of your request. 
 
This is because we are not certain that we have understood question 2 of
your request correctly and we need further details from you in order to
identify and locate the information.  
 
2. How many given the highest priority and how long until crews arrived?
 
 
The officer dealing with your request has asked: 
 
"Can you go back to the requester and ask for clarification on this
please, do they want an average time for the life risk incidents?" 
 
Therefore, I should be grateful if you would confirm what information you
are looking for us to provide to answer question 2.   
 
 
I will not be able to take this matter further without this extra
information from you, please let me know by 5th May 2020.  If I do not
hear from you within the timeframe provided, I shall take it that you do
not wish to pursue this request and will consider the request closed.  
 
If you need assistance, please contact me at: 
[1][Warwickshire Fire and Rescue Service request email]  in the first instance. 
 
 
Kind regards
 
 
Bruce Green
Information Rights Officer  
Information Management Team
Shire Hall
Warwick
CV34 4RL
Tel: 01926 412211  
 
 
 
 
NOTE: Please do not edit the subject line when replying to this email.

References

Visible links
1. mailto:[Warwickshire Fire and Rescue Service request email]

Dear Warwickshire County Council,

average please of all
Yours sincerely,

John Brown

Warwickshire County Council, Warwickshire Fire and Rescue Service

1 Attachment

 
Information request
Our reference: 5353501

--------------------------------------------------------------------------

 
Dear John Brown
 
Thank you for your request for information received on 3rd February 2020.
 
Please find attached our response to your request. 
 
 
Kind regards
 
 
Bruce Green
Information Rights Officer
Information Management Team
Shire Hall
Warwick
CV34 4RL
Tel: 01926 412211  
 
 
 
 
NOTE: Please do not edit the subject line when replying to this email.