This is an HTML version of an attachment to the Freedom of Information request 'FOI Performance'.

My Ref: 
Your Ref: 
Andrew Goodfellow 
[Nottingham City Council request email] 
Information Governance
1st Floor 
Loxley House 
Station Street 
Mr. S. Peach 
NG2 3NG 
Tel: 0115 876 3855 

[email address] 
17th October 2011 
Dear Mr. Peach 
Re: Your request for information 
I write in response to your email dated 30th August 2011. 
Please accept my sincere apologies for the delay in responding to your request. 
I have investigated your request and the answers to your questions are as follows. 
1.  Any internal correspondence it has setting out why the Council has not been 
meeting its statutory obligations? 
In accordance with section 1 of this act this information cannot be provided as it is not 
held by this authority. 
We have however as an organisation considered what actions should be taken as a 
result of non-compliance and these actions are detailed in our Action Plan. 
Further, we have received a similar request for ‘information and communications 
relating to FOI procedures’ and I can confirm that that information was exempted from 
release under Section 36 of the Act and it is likely that if we had held any information 
specifically relating to this question, we would have sought to apply the section 36 
exemption to that material. 
2.  Whether the poor performance has been brought to the attention of the Chief 
3.  What actions Nottingham City Council have taken, and also plan to take, to 
address this poor performance. 
Please see the attached action plan entitled, 

“11-9340 Action Plan (Update as at 100811).pdf” 
4. Any definite targets set for when performance will improve and what is 
considered an acceptable level of performance. 
Please see our response to question 3 above. 
If you should have any questions please contact me on the above number quoting 
your personal case reference which is IGO/11-9340
If you are not satisfied with the response provided or any exemptions applied you 
should write in the first instance to Stephanie Pearson, Information Governance, 
1st Floor, Loxley House, Station Street, Nottingham, NG2 3NG
 stating the reasons 
for your dissatisfaction.  
If you remain dissatisfied after receiving the response to your initial complaint you can 
request an independent review from the Information Commissioner's Office at 
FOI/EIR Complaints Resolution, Information Commissioner's Office, Wycliffe 
House, Water Lane, Wilmslow, Cheshire SK9 5AF
.  You may also contact the 
Information Commissioner's Office by telephone on 01625 545745 or by email at 
[email address]. 
Yours sincerely, 
Andrew Goodfellow 
Senior Information Governance Officer 
Information Governance