Freedom of Information Act 2000
Dyfed Powys Police have an appeals process for requestors who wish to appeal
regarding their requests for information.
Using the appeals process will not affect
the right of a requestor to appeal directly to the Information Commissioner if he/she
Who can appeal?
Anyone who has requested information from the Force can appeal; this includes
applicants whose requests have been deemed vexatious.
If a requestor has
requested information and is not satisfied with the way Dyfed Powys Police has dealt
with the request, the requestor can use the appeals process to have it looked at
again. If someone who requested information would like to appeal but cannot do so
themselves another person can appeal on their behalf.
What can a requestor appeal about?
A requestor can appeal about the range, amount and format of information Dyfed
Powys Police have sent following a request. A requestor can also appeal about the
way a request was handled – for example, the time it took to respond, or the way
letters were worded.
How can a requestor appeal?
A requestor will need to contact the Freedom of Information Unit at Dyfed Powys
Police. It will be helpful if the requestor can provide as much information as possible
about the request made and the reason for the appeal.
If possible the original
reference number provided to the requestor should be quoted.
The Freedom of Information Unit can be contacted at the following address:
Freedom of Information Unit
Dyfed Powys Police
PO Box 99
Direct Line: 01267 226596/01267 226297
If you wish to submit an appeal you should do this within two months following the
final response you receive from Dyfed Powys Police in relation to your request, this is
in line with ICO (Information Commissioner’s Office) guidance.
Dyfed Powys Police
aims to deal with and complete your appeal as soon as practicable and in any case
within twenty working days and in “exceptional circumstances” forty working days
following receipt of your request for a review, this is in line with Information
Commissioner’s Office Guidance.
What will happen to an appeal?
Once the Freedom of Information Unit has enough details to identify the
request the Dyfed Powys Police will begin a review of what happened and
The appeal will be referred to a panel within Dyfed Powys Police. The panel
will investigate what has taken place and assess whether Dyfed Powys Police
has been fair and thorough in the way the requestor has been dealt with. The
Panel will not just look at the part of the request concerning the requestor, but
will look at the whole request to see what caused the problem raised by the
Where Dyfed Powys Police has not followed proper procedures, or has failed
to provide a high quality of service, an apology and an explanation on what
procedures Dyfed Powys Police will follow to ensure it doesn’t happen again
will be provided to the requestor.
If Dyfed Powys Police should have provided information and has not provided
it, the requestor will be sent the information immediately. If it is believed
following review that the original response was correct, the requestor will be
informed of this. The requestor will be informed of his/her options.
Appeal to the Information Commissioner
If the requestor is still not satisfied following the review he/she can take the appeal to
the Information Commissioner who may investigate the matter on behalf of the
requestor. This option is open to the requestor at all times. It would be preferable to
Dyfed Powys Police if matters were sorted out at a local level if possible.
Information Commissioner will decide if he/she will investigate or not.
The Information Commissioner’s office can be contacted at the following address:
Telephone: 08456 30 60 60 or 01625 54 57 45
Web address: www.informationcommissioner.gov.uk