NELCSU
1 Lower Marsh
Waterloo
London
SE1 7NT
Email: xxxxxx.xxx@xxx.xxx
FREEDOM OF INFORMATION REQUESTS – CONDITIONS OF USE
Copyright and Re -Use of Public Sector Information NHS NEL Commissioning Support Unit (NEL CSU) is a commissioning support unit hosted by NHS
England. The CSU handles Freedom of Information requests on behalf of the NHS Clinical
Commissioning Groups across London, Kent and Anglia.
The information supplied to you continues to be protected by the
Copyright, Designs and Patents
Act 1988. You are free to use it for your own purposes, including any non -commercial research you
are doing and for the purposes of news reporting. Any other re -use, for example commercial
publication and subscription charge, would require the permission of th e copyright holder. This can
be obtained via an application for an open government licence (OGL) under the
Re-Use of Public
Sector Information Regulations 2015.
Use of information expressly made available under this license indicates your acceptance of t he
terms and conditions as set out in the OGL.
To make an application for re-use you must:
Make a request in writing to the address below
State the name of the applicant and an address for correspondence
Specify the document to be re-used
State the purpose for which the document is to be re-used
Email
Postal Address
Website Address
xxxxxx.xxx@xxx.xxx
NEL CSU
www.nelcsu.nhs.uk
1 Lower Marsh
Waterloo
London
SE1 7NT
For information where the copyright is owned by another person or organisation, you must apply to
the copyright owner to obtain their permission to re-use. Further guidance for re-users can be found
at:
http://nationalarchives.gov.uk/documents/information-management/ogl-user-guidance.pdf NEL CSU complies with the
Re-use of Public Sector Information Regulations 2015 and we
encourage the re-use of the information that we produce, hold and disseminate. We are open and
transparent, and treat all applications to re-use in a fair and non-discriminatory way.
Privacy Notice (formerly known as Fair Processing Notice) We will record your contact and request details in order to monitor and improve the service we
provide and in order to discharge our statutory obligations under the Act . This information will be
handled in accordance with the
NHS Confidentiality Code of Practice and the
Data Protection Act
1998.
Using Personal Data We Provide You are required not to use personal data which is provided to you for electronic marketing
(telesales, fax, e-mail) to our staff and comply with the
Privacy and Electronic Communications (EC
Directive) Regulations 2003. Provision of such personal data in response to a Freedom of
Information or Environmental Information request does not constitute consent from the individual
concerned.
The
Data Protection Act gives individuals rights to prevent processing likely to cause substantial
unwarranted damage or unwarranted distress (section 10) and to prevent processing for the
purposes of direct marketing (section 11). You should be aware that selling, giving or sha ring of
personal data could breach the
Data Protection Act. NEL CSU on behalf of Clinical Commissioning
Groups advises staff of their rights.
Review Procedure
If you feel that we have not met the requirements of the
Freedom of Information Act 2000, you
should contact the FOI Team at
xxxxxx.xxx@xxx.xxx. If you remain dissatisfied, you can ask us to review our decision by making a written request for an
internal review. In order to assist with the review, you should include your address, a description of
the original request and the reasons why you are dissatisfied. Please send this to:
Email
Postal Address
Website Address
xxxxxx.xxx@xxx.xxx
NEL CSU
www.nelcsu.nhs.uk
1 Lower Marsh
Waterloo
London
SE1 7NT
The review will be handled by more senior staff who were not involved in the original decision.
Although this will not apply to Section 36 claimed exemptions in accordance with Department of
Health Directive, your request will still be reviewed. We aim to complete all internal reviews within
20 working days. If you then wish to appeal you should contact the Information Commissioner for an
independent review at the following address:
Telephone
Postal Address
Website Address
01625 545745
The Information Commissioner
www.ico.gov.uk
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Feedback Your feedback is welcome to help us improve the service we provide. Please send comments or
suggestions to our address.
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